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“Not worth the money”
Review of The Villa

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The Villa
Ranked #180 of 286 Hotels in Rio de Janeiro
Reviewed June 22, 2012

My boyfriend and I were in a pinch to find a hotel during Rio 20. We found availability in 1 of the 8 available rooms on booking.com. We checked out the website, rooms looked great and decided to book.

When we arrived, we had to buzz a door bell to be let in. Since the neighborhood is a little sketchy, that made us nervous, but the nearby favela ended up not being that big of a deal.... Staff was nice, but I would not stay here again. We paid over 300 USD a night here for the Pao de acucar room and I do not think that was a good value at all. Here is why:
- t.v. Was not in the room when we arrived
- no safes in room
- no toiletries besides hand soap provided
- no closets or drawers provided
- sheets and towels were damp
- no lunch or dinner served
- breakfast consisted of coffee, juice, fruit, bread, and cheese / ham. No choice of hot items or even cereal, yogurt, or eggs
- hot water availability was inconsistent ( e.g. We had to ask to have the hot water turned on to take showers)
- could not get a wi- FI connection from our room or the breakfast area. Only place we could get it was in reception.
- room did not look like picture on website

There are many other options to stay in Rio for the money we spent. Hopefully you will have better luck and not have to book a hotel during a huge, global, convention!

Stayed: June 2012, traveled as a couple
Thank JL1180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 - 144 of 371 reviews

Reviewed April 10, 2012

We were so disappointed seing the room by comparison to what we saw on the internet that we almost took a taxi and left immediately. Moreover the complete lack of service (apart from the wonderful receptionist) made us regreat our choice instantaneously. This is a shame because the location and the view are exceptionnal, but so far this belongs more to the hostal category than anything else. We once thought our room was the ugliest but we had the chance to see other ones and apparently ours was not the worst (a mixture of very bad taste and bad maintenance). No eating facilities available, you have to wait more than half an hour for a taxi if you want to go to the restaurant, not even shampooo and soap available in the rooms, dirty swimming pool, etc...
Please be honest on your site and show your clients the reality of your place so that at least they do not get too disppointed...

  • Stayed: February 2012, traveled as a couple
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1  Thank GobTrotEur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Filippo_Bulgarini, Gerente at The Villa, responded to this reviewResponded February 7, 2013

Dear Guest,

Thank you very much for your review of Rio180° Boutique Hotel.
We want to apologize for all the inconveniences and problems you experienced at the Rio180° Boutique Hotel.
We assure you that we introduced measures to improve our service quality and standards.
We really hope you will come back to the Rio180° Boutique Hotel, to see and enjoy our renovation.

For that reason, we are delighted to offer you a one-day stay at the Rio180° Boutique Hotel for free!

Please, just contact our front desk to reserve your stay.

Best Regards,

Filippo Bulgarini d'Elci
Operations Manager - Rio180° Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2012

I have been coming and going to Rio for 5 years and stayed here for two days March 20-22nd to pass a gap in a couple of apartment rentals. The view from the veranda on the top floor truely is spectacular and arguably the best in Rio. Unfortunately, that's where the positives end. The hotel when new might have been more attractive, but by now most rooms (saw several) are very worn. In suite Arpoador, the Jacuzzi was broke, the towel handle broken off the wall, hot and cold water could not be regulated, stains from water leaks above decorated the wall and ceiling and there is no door to the bathroom.
The pool was filthy (supposedly the pump was broken) and unusable, and the lovely veranda has no working outside lights. Staff was typically Brazilian, very friendly, but not attentive. Breakfast was very basic. At 300 USD/night, I believe even in Rio, expensive as it is, one can expect better. Better to pay a bit more and stay at Tereze, the Cesar Park, or CP!

Room Tip: If you cant kill your curiosity after reading these reviews, stay in Copacabana, cheaper than the ot...
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  • Stayed: March 2012, traveled on business
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2  Thank RPG1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2012

Traveling regularly to Rio de Janeiro, I warmly recommend Rio 180 Hotel where I've been staying 2 weeks in March 2012.

Actually, Rio180 is much more than a hotel : it is a real carioca house and lifestyle. Appreciate the paved road climbing up the artistic Santa Teresa hill, take time hanging around and chatting on a bench in the romantic garden of the hotel, discover Bahian food, laze along the nice swimmingpool admiring the Bay of Guanabara, enjoy the view on the Sugar Loaf from your design Hotel Suite, improve your portuguese with fluent english speeking and very welcoming staff.

On my opinion, the main reason to discover Rio 180 Hotel is that you will experience the authentic Rio de Janeiro you've been dreaming of for so long !

See you there!

Guilherme

  • Stayed: March 2012, traveled on business
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Thank guilhermeParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

Firstly, we loved the location, set in gorgeous Santa Teresa. The view from the hotel was breathtaking, and the neighborhood is warm and unique. Do note the hotel is roughly five minutes by car from the 'centre' of town, and the iconic tram is not expected to be running again until 2014, so don't expect easy access to any restaurants or services.

This difficulty is worsened by the dislike taxi drivers have of taking fares to the area - reasonably so, as they likely return to the city empty and the streets are hard to navigate. We would get a taxi called by the front desk (which would sometimes involve a 30 min wait) to go out in Rio but when coming back drivers would not take us for less than double the metered rate. None we encountered knew of this hotel either, so be sure to have a map or know how to give directions there!

The rooms themselves we also quite liked, clean and a little quirky. No view from our room ('Copacabana') but you would step outside and it was right there. Gorgeous!

The biggest problem we had though was the staff. They were very friendly but for our first two days the desk was staffed by a young girl who had no English whatsoever. No 'welcome, congratulations on your honeymoon', no help getting wine for the room, no local advice. Worst still we were very hungry on arrival and she directed us to a closed restaurant (after we waited an hour for her to call around and the taxi to show up). Not their fault we have little Portuguese, but more effort could have been made to show us the room's features, or printed information in different languages should have been in the room itself. There were staff with some English later in our stay but by then it was little help.

In sum, do go - I'm glad we did. It was a side of Rio I felt lucky to get to know. But be aware of the potential difficulties with location and communication, particularly if you're not fluent in Portuguese.

  • Stayed: March 2012
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Thank BeenEverywhereChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2012

It was definitely not a typical hotel eperience, but for our family it was the most magical hotel we've ever stayed in. It is beautiful in a way that no chain hotel is able to be. The staff is like a friendly family, making you feel at home, greeting you with the warmest smiles and always doing their best to help you out and make you happy. The kitchen staff even cooked some things we requested for our baby daughter since she refused to eat Brazilian food, we had to cook something she was more accustomed to and they were so helpful! The room wasn't big, yet the space in the room was very well planned out to fit a huge jaccuzi and king size bed. I am into unusual interiors and this was perfect for me. A bit of tropical, a bit of european, a bit of modern and a bit of classical. The atmosphere of the place is very special, magical and romantic. We ordered dinner at the hotel a couple times and that was one of the best dinner experiences in my life, the service was friendly, the room was candle-lit and the restaurant has the most beautiful view of the city that the visitors get to enjoy every day. The chef is extraordinary, even if you pick a different hotel, I would still recommend getting a dinner reservation at this restaurant. As for our family, we fell in love with Rio and Rio 180 hotel, so on our next trip we'll definitely stay there again. Of course there are a few drawbacks, for example you would need to mind the taxi expenses that come with that hotel choice, it is in St.Teresa area but takes a while to find. Other than that it was clean, the service was great, nothing to complain about. Oh and we got our room upgraded as a compliment, plus little things like a free Brazilian food dinner or a glass of wine - of course we were more than satisfied! Special thanks to Regina who was extremely nice and helpful and contributed a lot to help make our visit more fun and special!

  • Stayed: November 2011
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Thank YuliaGR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2011

This hotel had damp sheets and I found what appeared to be mouse/bird droppings on the sheets the morning after I had slept in them. There was only one member of staff to be seen who was very sweet, young and tried very hard but one person cannot provide a 4 star service.

Room Tip: Avoid all together
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  • Stayed: October 2011, traveled on business
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2  Thank LondonWelshDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Villa

Address: Rua Doutor Julio Otoni 254, Rio de Janeiro, State of Rio de Janeiro 20241-400, Brazil (Formerly Rio 180º Suites & Cuisine)
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#60 Luxury Hotel in Rio de Janeiro
Price Range: $68 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Villa 4*
Number of rooms: 11
Official Description (provided by the hotel):
Located in the heart of Rio, in the historic and bohemian town of Santa Teresa, The Villa is an 11-room boutique hotel with a hilltop position and a million dollar view! From the hotels main terrace, guests can take in the sweeping vista over the Guanabara Bay and the green hills of Santa Teresa, while enjoying the view of world famous art deco statue Christ the Redeemer and Sugarloaf Mountain. The hotel is only 15 minutes away from the beaches of Copacabana and Ipanema, the samba clubs of Lapa and the Sambodromo stadium. Described by those in the know as the South American Montmartre and one of Rio's hidden gems, Santa Teresa is packed with local artists, galleries, cafes and some of Rio's best small restaurants. ... more   less 
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Also Known As:
Hotel Rio 180
The Villa Rio De Janeiro, Brazil

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