Hello - I have never written a negative review of a place before, but I believe this is necessary.
Pousada Aldeia Paratii accepted my reservation for 4 nights accommodation and advised of the cost per night for each of the 4 nights. But, when I arrived in Paratii with my family I was told that the cost was going to change for the last 2 nights accommodation with an additional fee because it was New Years Eve. I could have accepted this if the cost was reasonable - but it was more than 300% more than the original cost at the time of the booking.
Unfortunately, it was too late at this point to find any other accommodation to stay in because Paraty is small and it is a busy time of year of course - our only option was to stay here as our bus out of Paraty had also been booked and paid for - basically I felt like myself and my family had been trapped/robbed by this Pousada.
The day to day staff here are wonderful, really lovely. However the man I believe to be the owner was not friendly, not helpful, and not sympathetic in any way to my situation.
I also asked this Pousada to help me book a taxi one day, and I supplied the address we were traveling to. Unfortunately noone told the driver correctly, and he took us in the wrong direction, and when we tried to get out he got aggressive and actually physically struck my elderly father and then myself (a woman). In part I am angry at the Pousada for putting me in this situation.
There are other fantastic Pousada's in Paraty, and I would strongly recommend you do not stay here under any circumstances -- it is just not worth the risk of being trapped and over charged as we were.
- Official Description (provided by the hotel):
- Tranquility with personalized service ! ... more less
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- Also Known As:
- Pousada Aldeia Paratii Paraty, Brazil