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“Fabulous service”

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Pousada Refron du Mar
Ranked #107 of 295 Paraty B&B and Inns
Certificate of Excellence
Copenhagen, Denmark
1 review
“Fabulous service”
4 of 5 bubbles Reviewed March 30, 2011

We only stayed one night at Refron, but we were really pleasently surprised! The owner Victor was incredibly helpful - we has trouble booking some bus tickets and he spent the entire night helping us. Besides the excellent service the rooms were very nice. Good beds and a really fancy bathroom. The breakfast was good too! We can definately recommend Refron du Mar :))

  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karenengel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
    62
    43
    24
    5
    13
See reviews for
28
50
14
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
new zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 17, 2010

This place could have the potential to be a nice place. However , we did not experience this when we stayed here in December.

We experienced:

- There were no guest kitchen facilities. Despite being told we could use the family kitchen, it very notably upset the family when we did.

- Food which we had bought disappeared on several occasions from their kitchen.

- Our eating area was covered in dust and had to eat amongst cement bags and dirty mattresses.

-We were in the middle of renovations during our stay,with ongoing building work every day.

- The rooms were stuffy and impossible to sleep in without airconditioning.

We were told we would have to pay extra to use a room that had air con. When we tried to use the aircon in our new room, we were told to turn it off despite having paid extra for this.

- Our room was FULL of COCKROACHES and mosquitoes.
We attempted several nights to kill them all with strong insect killer. But more kept appearing. We were both riddled in bites all over our bodies after even the first night.

- The scary behaviour of the owner.
We mentioned the cockroach problem to the owner.
He emailed several days later. He offered to reimburse us one nights accomodation costs for the inconvenience acused.
Still waiting 2 months later , I doubt we will receive this refund.
The owner has also kept emailing my partner numerous times and even tried to add him as a friend on facebook!

There are lots of better options down the road so vote with your feet. Don´t go here.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vettraveller_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pousada Refron du Mar

Property: Pousada Refron du Mar
Address: Avenida Orlando Carpinelli no 7 | In front of Pontal Beach, Paraty, State of Rio de Janeiro 23970-000, Brazil
Location: Brazil > State of Rio de Janeiro > Paraty
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #107 of 295 B&Bs / Inns in Paraty
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Pousada Refron du Mar 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
Refron du Mar is located on Paraty´s main beach - Praia do Pontal. If you´re looking for a place to relax and enjoy everything that Paraty has to offer then Bed and breakfast Pousada Paraty Refron du Mar is the place to be! ... more   less 
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Also Known As:
Pousada Refron Du Mar Paraty, Brazil

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