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“Very good service but...”
Review of Pousada Naturalia

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Pousada Naturalia
Ranked #1 of 17 Hotels in Ilha Grande
Certificate of Excellence
Reviewed October 2, 2012

The pousada is probably the most beautiful of the entire island, with a kind service and a good breakfast, with excellent tropical fresh fruit.

The rooms are small and most of the time the bathrooms smell really bad. On the other side, we stayed in a sea view room and the views are just perfect and fantastic.

On the cons, the only accepted payment method is cash. When arguing why, I have been said that there is no network for credit card payments and that bank transfers to Brazil are very difficult. So, we had to travel with lots on petty cash with us, what is very unconfortable in a city like Rio. When arrived, I was really unhappy to see that the payments by credit card is very common in the island: in the end, we take the risk of travelling lots of petty cash with us...for nothing.

So, be advised that at least you will be able to pay all meals, excursions, souvenirs, etc by credit card.

Stayed: September 2012, traveled as a couple
5  Thank Pedro and Márci... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pousada_Naturalia, Propriétaire at Pousada Naturalia, responded to this reviewResponded October 17, 2012

I would like to make some observations about this review.
Concerning the smell in the bathroom, this smell does not come from the bathroom but comes from the entry door of the room, made of a wood ( ‘angelim’ in portuguese) which exalts randomly a smell very similar to the toilette one, this occurs rarely and when it happens it is easily fixed by putting a special oil on this door, if these guests told us about this problem, we would have fix it immediately, but they did not say anything during their all stay. Anyway we decide to fix the problem definitively by changing this entry door with another kind of wood.

Concerning now the credit card issue, I am sure that we ( I and my Manager Yann ) never said nor wrote that nobody take credit card here on the island, it must be a misunderstanding from our guests, on the contrary, on each inquiry we receive by mail , we systematically advise our guest in our standard answer in English/French/Spanish ( not in Portuguese because we work mostly with foreigners ) that most of the restaurant accept credit card here on the island, this is easy to prove as we have a history of thousand of mails already sent to our guests with this information.

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Reviewed September 21, 2012 via mobile

Located up a small hill at the far side of the beach, pristine rooms with lovely balconies overlooking sea to laze in, staff extremely helpful, hearty breakfast.
Aircon wasn't working too well on the first night but was fine the rest of the stay. Wifi also a bit temperamental but staff helpful to get it working.

  • Stayed: September 2012
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1  Thank Jo_Aberdeen_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

Tropical climates are harsh on buildings, so it is remarkable how well-kept Pousada Naturalia is. Set into a hillside -- and I mean, SET INTO: the breakfast area has been built next to two huge boulders -- the decor is simple, but the rooms and their furnishings seem almost new. It is immaculate. Delicious breakfasts, tea and cookies in the afternoon, and very gracious host and hostess. Jann was unusually welcoming. About 200 feet from the beach.

My only criticisms: room on the small side, internet more out than working (though they changed routers or something on the last day, so maybe that fixed the problem), and a small fee for beach towel rental. These are very, very minor. We had a lovely stay, and I completely recommend this place.

  • Stayed: August 2012, traveled with friends
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2  Thank formershrink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

We stayed 7 nights at Pousada Naturalia in the beginning of July 2012. Our expectations in advance were huge, but we were not disappointed. During our 4 week trip in South America, including 2 weeks in cheap Peru, we never stayed as cheap as was the case in Pousada Naturalia, eventhough we had a room with balcony, hammock and seaview.

The room was not very large, but more than big enough for us. The air-conditioning was well-functioning and the shower had plenty of hot water. Breakfast buffet was plentiful, with different types of bread, cutleries, cake, juices and a variety of fruits we merely thought existed.

Location was perfect in our opinion. Central, but not exactly in the centre of the town. 2 mins to walk to the nearest restaurants and about 10 mins to the "main street" in the town. The balcony was beatiful, with hammock and great seaview.

The staff were very kind and helpful, with lots of tips and information about possible tours around the town and island.

Ilha Grande is not an island of luxury resorts, and so isn't Pousada Naturalia either. Anyway, we really enjoyed and warmly recommends both Ilha Grande and Pousada Naturalia

Room Tip: We strongly recommend to have the rooms with balcony and seaview
  • Stayed: July 2012, traveled as a couple
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2  Thank HovdeMarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

Had 3 nights in Pousada Naturalia. Had a gorgeous room with a lovely view. Shower was great! Especially when compared to the other hostel showers we were used to. Very clean. The hammock on the balcony was great and enjoyed a very comfortable sleep one afternoon on it.The owners were very very helpful. Breakfast was only average.

  • Stayed: July 2012, traveled as a couple
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1  Thank SEMC1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

We stayed at Naturalia for three nights in July, we truly loved it. The staff are really helpful, attentive and gracious, the rooms are very clean, nicely decorated and the bathrooms are great. We had an amazing view from our balcony and really chilled during those three days. Isabella, Laurent and Yann have done a fantastic job, the place deserves to be number 1 at Ilha Grande!!!

Stayed: July 2012, traveled as a couple
Thank Bex_UK_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

We stayed in pousada Naturalia in july 2012. Very attentive manager who made us feel at home and made a lot of suggestions what to do / what to see. Very nice environment. Lovely place to have breakfast. We would stay their again.

Room Tip: Choose a room with seaview!
  • Stayed: July 2012, traveled with family
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1  Thank Marianne r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pousada Naturalia

Address: Praia Do Abrao, S/No, Lote B 09, Ilha Grande, State of Rio de Janeiro 23968-000, Brazil
Location: Brazil > State of Rio de Janeiro > Ilha Grande
Amenities:
Bar / Lounge Beach
Hotel Style:
#1 Best Value Hotel in Ilha Grande
#1 On the Beach Hotel in Ilha Grande
Price Range: $87 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pousada Naturalia 3*
Number of rooms: 12
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Also Known As:
Pousada Naturalia Ilha Grande, Brazil

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