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“Great service, great hotel”

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Azeda Boutique Hotel
Ranked #13 of 104 Hotels in Armacao dos Buzios
Certificate of Excellence
Reviewed January 18, 2013

We checked into the Azeda Hotel the day before New Year's Eve, so Buzios was already humming with tourists. We worried that because of that, it would be tough to get answers for questions, but we were amazed with how attentive and courteous the staff was -- especially the management! Monica and Magda were wonderful. We can't wait to have another reason to go to Buzios so we can stay here again.

  • Stayed: January 2013, traveled as a couple
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Thank jcunningham314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azeda Boutique H, Gerente de relações com clientes at Azeda Boutique Hotel, responded to this reviewResponded February 26, 2013
Google Translation

Para nós é uma honra tê-lo como cliente.
É uma honra termos sido eleitos para prestar-lhe estes serviços. E esperamos poder encontra-los novamente.
Temos orgulho pela relação de confiança que conseguimos estabelecer e estamos abertos para qualquer sugestão que possa melhorar ainda mais a prestação dos nossos serviços.
Atenciosamente,
Azeda Boutique Hotel

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21 - 27 of 523 reviews

Reviewed June 15, 2012

Excellent place and location and friendly staff, BUT torture to get suitable services and answers. On arrival I was told that on the third night I had to move to another (somewhat inferior) hotel of the same group because of water-related repairs.
Yet, the two days I was at the Azeda Boutique Hotel, I only got decently warm water once; I complained 4 times over 2 days; the maintenance guy would come every time and fiddle for a while; everyday I got a different explanation; tentatively helpful but with a go-round type of response; they argued my room was the only one with warm water trouble; but all other rooms were EMPTY and they only offered to move to another when I had already had enough with cold baths (temp was 16-21 degrees celcius outside). Another complaint goes to booking.com : at the time I was searching for rooms, booking.com was stating "only one room left" ... "only three rooms left"; and that was NOT true; the place was completely empty.

  • Stayed: June 2012, traveled as a couple
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4  Thank disappointed163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azeda Boutique H, Gerente de relações com clientes at Azeda Boutique Hotel, responded to this reviewResponded May 9, 2013

We apologize for any inconvenience that may have occurred. We are working to improve our services.
We are open to any suggestions that may improve the delivery of our services.
Sincerily,
Azeda Boutique Hotel

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Reviewed June 13, 2012

We stayed for 4 nights with a 1 year old baby. We loved the Hotel, lobby area, the playroom, pool area and the rooms are amazing, all of them has a balcony with great views.
Breakfast is Superb! Very complete, we loved pinaple and melon juice!
Congratulations to Housekeeping and maintenance staff, the place looks very clean and well manteined.
Thanks to all for a great stay in Buzios!

Room Tip: Ask for a room on the 1st or 2nd floor, best views!
  • Stayed: May 2012, traveled with family
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1  Thank alewoliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azeda Boutique H, Gerente de relações com clientes at Azeda Boutique Hotel, responded to this reviewResponded May 9, 2013

For us it is an honor to have you as a customer.
We have pride in the trust that we have established and are open to any suggestions that may further enhance the provision of our services.
Sincerely,
Sour Boutique Hotel

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Reviewed February 25, 2012

it is first class...very fantastic and lovely.. I enjoyed location, its clear environment..less noise,,quite peaceful time I spent!
The room I booked was spacious,,big bed..big soft couch. It was charming decoration, quaint décor, eye-catching interiors.
We got complimentary coffee on our arrival..'cuz we were very tired..
But, the stay is a little expensive!

  • Stayed: February 2012, traveled with family
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1  Thank Janica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azeda Boutique H, Guest Relations Manager at Azeda Boutique Hotel, responded to this reviewResponded April 3, 2012

For us it is an honor to have you as a customer.
It is an honor to have been elected to provide you these services.
We have pride in the trust that we established and we are open to any suggestions that may further improve the provision of our services.
Cordially
Azeda Boutique Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2012

My bestfriend and I stumbled upon this pousada gem by accident after being put in a horrible, dirty and rude hotel recommended by our travel agent. We checked out first thing the next morning and because most of the hotels in town were booked that weekend (film festival), we walked door to door, and made a few phone calls. We got to Pousada da Azeda, after speaking with the receptionist who told us he had a room available for us. In the time it took us to get to the pousada by taxi, that room was taken up by someone who walked up before us and booked the room. We were very disappointed initially, but the receptionist immediately made amends to reserve a room for us at their sister hotel across the street which was not as luxurious but clean. They also offered to upgrade our room their to a two-full beds. They cleaned the room out for us immediately, and let us leave our luggage there while we spent the afternoon at the beach right off the path to the pousada da Azeda. The next night they moved us to their own boutique hotel room, the room was spacious, clean, with an ocean view and our own private hammock on the balcony. We felt that the staff really went out of their way to accommodate us. The manager and staff there all spoke English, and they were very helpful in recommending where to go for dinner. The hotel is located about 3 miles away from downtown, which we didn't mind the 30 min walk during cool summer nights by the shore. The best part of the hotel is its rooms and design, and also location which is right on the hill. Most locals walk up the hill, past the pousada down a dirt trail to one of the most secluded and beautiful beaches in Buzios--Playa Azeda. The pousada also offered their beach umbrella and chairs free of charge. For the active travelers, there's a nice gym with clean equipments with a panoramic view of Pousada. There are fresh towels and water at the gym, so all you need is workout gear and the will to sweat it out. Pool is high up and beautiful. Lastly, breakfast is always plentiful and delicious, the service is impeccable. It is the one and only place to stay in Buzios, you won't regret it.

  • Stayed: November 2011, traveled with friends
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2  Thank yeishi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azeda Boutique H, Guest Relations Manager at Azeda Boutique Hotel, responded to this reviewResponded April 3, 2012

For us it is an honor to have you as a customer.
It is an honor to have been elected to provide you these services.
We have pride in the trust that we established and we are open to any suggestions that may further improve the provision of our services.
Cordially
Azeda Boutique Hotel

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Reviewed December 15, 2011

We stayed at the Azeda Boutique hotel for 10 nights for the first stop of our honeymoon and it was just what we needed! The place is beautiful, peaceful and spacious and well decorated. We stayed in a ocean view room (Room 20) and it was really cute and cozy! It's definitely up to the standard of a typical boutique hotel with some exceptions.... Most of the staff did not speak English so we did not get a great orientation of the town, amenities or services of the hotel (for example, there was dinner served every night in the restaurant but the menu was not displayed and we didn't know the time, price etc.. - we ended up eating out every night anyway). Wifi didn't work very well at all in our room - it was much better in the common areas but even still, it was very slow (not sure if it was the actual connection or the weather - rained a few times so that could have affected it?) which was very frustrating. Also the television channels were all in Portuguese. Some good points: there was a library in the lobby - take a book, leave a book (which was great for the rainy days - especially when limited tv and wifi). The breakfast was good - very good variety and served from 8-11am (service is a little slow though - had to wait a few times for more of the warm breakfast items (eggs etc..) and the staff that did speak English were very helpful and friendly, Also it's very clean, safe location. Close to Azeda beach and about 15mins walk to centre of Buzios. We liked that it was a bit further from the busy action and very quaint (hotel is perched on a hill and felt very exclusive). The pool/jacuzzi are amazing - great views and the recreation room (with pool table, ping pong tv lounge etc..) and the fitness centre was top notch!

  • Stayed: November 2011, traveled as a couple
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Thank spunkypunky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azeda Boutique H, Guest Relations Manager at Azeda Boutique Hotel, responded to this reviewResponded April 3, 2012

For us it is an honor to have you as a customer.
It is an honor to have been elected to provide you these services.
We have pride in the trust that we established and we are open to any suggestions that may further improve the provision of our services.
Cordially
Azeda Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2011

The front desk allowed us to check in early (we didn`t even have to ask for it, they simply offered since we got a lot earlier), offered us tips on attractions and were very friendly all the time. The hotel is clean and our room (no. 17) had a nice view. It not right next to the beach but it`s only a few minutes walking from Azeda and Azedinha Beaches (if you have children or people with any physical difficulties in your group, I would advice you to go by car).
There is a drugstore and a restaurant right next door, but you will have to go to Rua das Pedras to find nice stores and restaurants.

Room Tip: Rooms in the upper floor have beautiful views of the beach and part of the city.
  • Stayed: October 2011, traveled as a couple
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1  Thank Paula N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azeda Boutique H, Gerente de relações com clientes at Azeda Boutique Hotel, responded to this reviewResponded May 9, 2013

Hello,Paula! For us it is an honor to have you as a customer.
We have pride in the trust that we have established and are open to any suggestions that may further enhance the provision of our services.
Sincerely,
Sour Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Azeda Boutique Hotel

Address: Rua Joao Fernandes 101, Armacao dos Buzios, State of Rio de Janeiro 28950-000, Brazil
Location: Brazil > State of Rio de Janeiro > Armacao dos Buzios
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Luxury Hotel in Armacao dos Buzios
#8 On the Beach Hotel in Armacao dos Buzios
#12 Family Hotel in Armacao dos Buzios
#28 Romantic Hotel in Armacao dos Buzios
Price Range: $84 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azeda Boutique Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
Azeda Boutique Hotel in Buzios is a charming intimate hotel designed in the traditional buziana architecture. It is in an elevated position on a small hill surrounded by a reserve of the Atlantic coastal forest. The hotel has beautiful views over the beaches into the bays surrounding Buzios. The hotel is very close to three of the most famous beaches of Buzios; Azeda, Ossos and Joao Fernandes. It is only a 15 minute stroll along the delightful coastal walk of Orla Bardot to the nightlife of Rua das Pedras in the centre of Buzios. In a few words we can express the spirit of Azeda….a unique, beautiful and tranquil environment that has all that you need to have a special Buzios experience. Azeda Boutique Hotel……simply the soul of Buzios. ... more   less 
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Also Known As:
Pousada Da Azeda Buzios
Azeda Boutique Hotel Armacao Dos Buzios, Brazil

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