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“If you want to experience a living nightmare, stay at the Brava Hotel”
Review of Brava Hotel

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Brava Hotel
Ranked #96 of 105 Hotels in Armacao dos Buzios
Reviewed December 30, 2007

First off, I´d like to say that I am the biggest idiot for not having consulted with TripAdvisor first before staying at this joke of a hotel. After a night staying there, I went on to TripAdvisor to check,
and finally, IT ALL MADE SENSE. The only thing is I had two more nights there so I guess the joke´s on me.

In total, me and my family booked two EXECUTIVES rooms (R500 each) and
one PRESIDENTIAL SUITE (R700) at this dump so we were expecting something pretty nice. Plus, our idiot travel agent said this was the best hotel in Buzios. What a joke. One of the executive rooms they try to pass off was literally like walking into the servant quarters of some cheap hooker hotel. There were huge spiders waiting for us, mold EVERYWHERE and rust, grout, filth all along the bathroom floors and walls. I was so angry because the OTHER exec room was 3 times the size of mine (even though it was dirty too) and they were tryiing to pass that off as the same room type and rate!! The next morning, I woke up nauseous from breathing in all the mold, which worsens because
of the humidity. I complained to the staff - who just stared at me and
shrugged. I totally can understand what one of the other reviewers
meant. As for the Presidential Suite, it was a JOKE!!! It´s exactly the same amenities as a standard room except that the bed is on a loft
(10 steps up). They didn´t even think about putting another phone downstairs so everytime the phone rings, you have to run up to get the
phone. My dad eventually fell. I took photos of their bathroom as well
- oh my god - seriously, it looked like the septic tank accidentially exploded all over their floor or something. It was FILTHY.

I threatened them with photos of my room (because they speak for themselves) on the internet. they relented and put me in a standard room which had less mold but still, not worth the R500 I paid. On top of that, I walked in on them when they were cleaning it beforehand, and there was menustral blood spots all over the bed. I shudder to think that I had to sleep on that but they insisted there was NOTHING ELSE. The whole thing was crazy and I developed serious rage issues at this hellhole. I had to pay for this room and I don´t think there is a chance in hell that I will get the difference back. The deal is EVEN the STAFF KNOWS that this hotel sucks. they just stare at you blankly because they get complaints ALL THE TIME. I overheard so many at the front desk. Plus, besides two of them (who were arrogant), NONE
OF THEM spoke ANY ENGLISH. ZILCH. That is just unbelievable for a 5 Star hotel and for that kind of price we were paying.

Breakfast was a absolute JOKE. I have stayed at hostels that served better food than this. It was processed bread with frosted flakes and
a cup with pink nasty yogurt drink that wasn´t even edible. Oh, you can ask for eggs but OF COURSE, on that day, the car which delivered the eggs broke down so all the paying guests had to eat frosted flakes
instead. Yeah, as if there was no other way to get eggs - like what about from a SUPERMARKET 3 minutes away. By the way, don´t even think about room service - there were two items on the menu - some ham and cheese (probably left over from breakfast) sandwiches.

Also, there was no foreign exchange. You should have seen their face when I asked them to change some USD. It´s like talking to children. They were all really young and it´s obvious they have had no training before. The pool was dirty and service poor. The seats while upholstered in white PLEATHER, were filled with decomposing wood which fell out when we tried to lift one. Staff was arrogant and all hung out at the front desk all the time,instead of trying to take care
of problems which were clearly happening all over the complex. Porn was the only channel you can watch that was English speaking. It´s obvious that when they opened this hotel, they spent a lot of money on MARKETING like the website, logos, room door plaques with that pretty swirly B for Brava- but absolutley pennies on the rest!!! The place is just for SHOW and SUPERFICIAL. Seriously, do not stay here.
ANYTHING looks good if it´s in black and white and on a fancy website.
It was BY FAR the worst hotel I have EVER stayed in, including decent B & B´s and guesthouses. I will definitely upload all the disgusting photos when I get home to prove it. This place needs to be shut down if not for the public health issue (of mold) and the owners should gp BANKRUPT for this joke and for how much money they have ripped off guests already. I heard they are real [----] anyway and it´s obvious they have no morals by CHEATING money from tourists;

Stayed: December 2007
11  Thank hl248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 - 21 of 108 reviews

Reviewed November 30, 2007

After travelling around Brazil in large 5 star hotels, Brava hotel was a breath of fresh air. The rooms are uniquely designed as are the stunning common areas and pool. The service was great, Edison and Fabio were so helpful and friendly they made our stay truely memorable.

  • Stayed: November 2007, traveled as a couple
    • Value
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Thank joelleLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2007

Having read of this hotel in the Wallpaper Rio handbook and subsequently looked at the hotel's website, I arrived in Buzios with much anticipation, having spent three days at the brilliant newly opened Fasano Hotel in Rio.
I booked three nights in a "Presidential Loft" and was required to pay for the entire stay upon checking in.
Upon entering the room, depression set in and I spent the afternoon wondering how I would endure such a place for the next three nights !
I have looked at the photogrpahs displayed by the last reviewer and they sadly are indeed accurate !
I determined to stay the night and then look for something better in Buzios, or return to the wonderful Fasano Hotel.
The dinner in the hotel restaurant was at best, ordinary !
The next morning, I rose early, had an equally ordinary breakfast and packed my bags.
Fortunately, I came across Casa Brancas, which was entirely wonderful ! I immediately transferred and very much enjoyed the rest of a relaxing stay in Buzios !
In common with previous reviewers, the Brava hotel refused to give me any refund.(US$300 per night)............and even subsequently added to my credit card the cost of the 'dinner' !!
If only I had read these reviews before I booked.......................
As for the credibility of Wallpaper handbooks, it is back to Lonely Planet for me !!

  • Stayed: September 2007, traveled solo
    • Value
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7  Thank Rickity57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2007

Do not stay at this hotel even if it the only place open in Buzios. Do not be fooled by the website, our experience is that it is nothing like the website. The hotel took our money in advance and then refused to refund it when we discovered we were are staying in a poorly-constructed and depressing place. We were booked for five nights but stayed for 20 hours, and would have left earlier if we could have done.

The rooms we stayed in were damp, fungus was growing on light fittings and in the bathrooms, and pool area was dirty and the poolside furniture was ripped and dirty. The "pool" is tiny, more of a bird bath really, and is not heated. There was construction equipment surrounding it. The "sea view" we were offered was nothing of the sort (see photos)

We saw much evidence of poor construction, with rusting fittings, loose cobblestones, damp ceilings, failing concrete screed (see photos), and room doors that are not secure and do not close properly (see photos). In a country like Brazil, with crime an issue, you like to go to sleep at night knowing your room is secure, at least

The food is poor, with no choice for breakfast and the same menu for lunch and dinner with limited options every night, with high prices.

Do not stay here.

Stayed: July 2007
6  Thank Rooinek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2007

My husband and I had a 3 night stay booked at the Brava hotel in November 2006. Upon check in we realized that we did not want to waste our vacation at this dump. I was shocked at how different the hotel was from what appeared on the website. Do not be fooled by the posh appearance on the website. The Brava Hotel is nothing of the sort. Let's just say that the rooms were filthy...the bathroom was absolutely disgusting, there was mold growing on the ceiling in the shower and also on the floor next to the bed. Also, the "ocean view room" was only ocean view if you hung your head out of the window. We contacted the manager of the property and told her that we were extremely unhappy with our room. Her response basically told us to take it or leave it. We had already paid for the three night stay, but decided to check out after the first night even though the Brava was unwilling to offer any sort of refund. We returned to Rio and stayed at Le Meridien. This was the best decision we could have made given the circumstances. Fortunately, Le Meridien was a beautiful hotel with helpful staff members and a nice location.

Stayed: November 2006
9  Thank GANikki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2007

We just returned from Buzios. Unfortunately, we did not heed the warnings here. I can't comment on all aspects of the hotel because we did not end up staying the night. After check in we waited in the lobby where the ceiling was falling, and there was some type of mold growing on the walls. This, combined with the odor and general inferior quality of the place made us change to a different hotel. I will say, the staff was pleasant and quick about helping us leave. They acted like it was common for people to be dissatisfied. If you are looking for accomodations in Buzios, you should try Glenzhaus. It's a small pousada with a fantastic staff, clean rooms, and a very pleasant atmosphere. I can't say enough good things about Glenzhaus.

Stayed: February 2007
9  Thank LATraveler1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2007

My wife and I stayed at the brava in 2 occasions , 2004 and 2006 .
We loved the design and decoration of the Brava Hotel , the pool area and public spaces are extremely cool with a great vibe .
The guests of the Brava tend to be very cool too , models , famous people , great for " people watching " .
the hotel is just 100 yards form the Brava beach , set on a
small hill . the town of Buzios is only a 10 minute walk .
the rooms have been renovated in 2006 so on our second stay
we enjoyed the newer upgraded version of the rooms .
The owners and hosts Marcelo and Jorge are great personalities .
The hotel also has a boat for excursions
We will come back .

  • Stayed: January 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank dmaranzana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brava Hotel

Address: Rua 17 0 | Praia Brava, Armacao dos Buzios, State of Rio de Janeiro 28950-000, Brazil
Location: Brazil > State of Rio de Janeiro > Armacao dos Buzios
Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style:
#42 On the Beach Hotel in Armacao dos Buzios
Price Range: $104 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brava Hotel 3*
Number of rooms: 34
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Also Known As:
Brava Hotel Buzios
Brava Hotel Armacao Dos Buzios, Brazil

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