The staff at this hotel were just incredibly helpful, friendly, what a difference a smile makes, every singly staff member from the bell boy, to the housekeepers, to the front desk, had a smile for you and a "Bom Dia". Absolutely nothing was too much effort. The front desk very professional and organized, the tour desk also very knowledgable and helpful.
You really notice that this city depends upon tourism, and has responded accordingly, The Golden Tulip was a classic example of a city that is attuned to its customers.
Well done to all the staff at Golden Tulip.
Special thanks to the Taxi Drivers in Foz, they were ON TIME, clean cars, good drivers, and also very helpful with tips and suggestions.
Having said this, the hotel needs to increase its maintenance budget; rooms need a bit of makeover, and some fresh paint would help in a few places.
Great swimming pool, good gym as well, breakfast was quite good, but needs a little bit of variety day-to-day.
So to some up....
Dear Mr Management, the staff at your hotel a doing a great job, the overall experience from a customer service perspective was excellent, but it is time to spend a few $$ on spruicing up the hotel amenities and rooms.
- Official Description (provided by the hotel):
- Golden Park International Foz is ideally located in the commercial centre. It features a swimming pool, fitness centre and a sauna. The Iguacu Waterfalls are 20 km away and the Foz do Iguacu Airport is 15 km away.Foz Golden Park International provides rooms with cable TV, a minibar and air conditioning. In addition the hotel also offers restaurants,bars, a laundry facility and a business center. ... more less
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- Also Known As:
- Golden Tulip Internacional Foz Hotel Foz Do Iguacu
- Mercure Foz De Iguassu
- Accor Foz De Iguassu
- Golden Park Internacional Foz Foz Do Iguacu, Brazil