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“The worst place I have ever stayed”
Review of Hotel Alvorada

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Hotel Alvorada
Ranked #69 of 79 Hotels in Foz do Iguacu
Reviewed December 13, 2013

I stayed three nights in this hotel as I got it through a third party site for such a low price. Unfortunately, the price was not low enough as I would not stay here again even if I was being paid. The location is 1km from the border of Paraguay, but the area it is situated is not at all safe; having been warned by a local (during the day) that it is not safe to walk around the neighbourhood. It is also very far from the centre so be advised, should you for some reason want to stay here that they will charge you a ridiculous amount knowing that their taxis are the only option. The room was mediocre with aircon, however, the bathroom was filthy with most parts broken and the door did not even shut properly.
The breakfast was great having a wide selection of hot and cold food. Unfortunately, on our last day we saw a cockroach in the dining area, so the one good thing going for this hotel was ruined by such filth.
It has a lovely pool area, although we did not go in the pool as although it was large and had the potential to be nice, the water was thick, milky and filthy.
Lastly, the staff. I had an encounter with the hotel in that they charged me THREE times for the same stay as apparently my "credit card didnt work on their system." I spent the majority of my stay talking and arguing with them as they would not pay me for the two payments. They were rude, unhelpful, incompetent and just plain lazy. They had absolutely no interest in refunding me the money, just prolonging everything, waiting for me to leave. Suffice it to say, this hotel is the most disgusting place I have ever stayed, both through the filthiness of their hotel and the attitude of their staff. Do not stay here.

  • Stayed: November 2013, traveled with friends
    • Value
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4  Thank panukla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiana P, Comercial at Hotel Alvorada, responded to this reviewResponded August 18, 2015
Google Translation

Bom dia!

Obrigada por nos avaliar, sua opinião é muito importante para nos!
Informamos que muitos apartamentos já passaram por reformas.
A limpeza esta sendo rigorosamente vistoriada, assim como a dedetização de todo o prédio, que e feita regularmente pela empresa responsável.
Estamos em constante melhoria para atender aos nossos hospedes.

Atenciosamente,
Hotel Alvorada Iguassu.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (167)
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2 - 8 of 167 reviews

Reviewed December 13, 2013

we stayed here for a few nights and it was by far the worst hotel experience i have ever had.
The rooms were filthy, the staff were incredibly rude and unhelpful, cockroaches were everywhere, dead or alive throughout the hotel, the beds were unbelievably uncomfortable and the dinner service was appalling. They charge for the use of the internet, and the location of the hotel is really far away from the falls if that's the purpose of your visit. The only redeeming factor was perhaps the inclusive breakfast.
All in all i wouldn't recommend this place to anyone. at all. ever!

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
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3  Thank Proxanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiana P, Comercial at Hotel Alvorada, responded to this reviewResponded August 18, 2015
Google Translation

Bom dia!

Obrigada por nos avaliar, sua opinião é muito importante para nos!
Informamos que muitos apartamentos já passaram por reformas.
A internet não esta mais sendo cobrada atualmente e gratuita.
Estamos em constante melhoria para atender aos nossos hospedes.

Atenciosamente,
Hotel Alvorada Iguassu.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 days ago
Google Translation

Room Tip: higienico llevencen , toalla tbn
  • Stayed: September 2017, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank RUCPATO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: September 2017, traveled with friends
Thank Carolina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2017
Google Translation

  • Stayed: August 2017, traveled with family
    • Location
    • Rooms
    • Service
1  Thank Eduardo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2017
Google Translation

Room Tip: Jamas volveria , Horrible Hotel
  • Stayed: July 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Raul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2017
Google Translation

Stayed: July 2017
Thank Cecilia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Alvorada

Address: Rua Santo Rafagnin 828 | Br 277 Km 733, Foz do Iguacu, State of Parana 85865-370, Brazil
Location: Brazil > State of Parana > Foz do Iguacu
Amenities:
Casino and Gambling Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #69 of 79 Hotels in Foz do Iguacu
Price Range: $28 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alvorada 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Alvorada Hotel is located in the beautiful city of Foz de Iguacu, land of the majestic falls. At the hotel you will find the most comfortable rooms, the most amazing swimming pool and very good restaurant, all this with an excellent service. ... more   less 
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Also Known As:
Hotel Alvorada Foz Do Iguacu, Brazil

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