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Belmond Hotel das Cataratas
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Reviews (4,334)
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All reviewsinside the national parkpark opensfull moonfalls viewworth every pennyipe grillitaipu restaurantexclusive accessfabulous hotelunique locationa la carte restaurantgarden winggeneral publicplace to stayonce in a lifetimecolonial styleiguassu falls
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Reviewed February 16, 2010

The hotel is a lovely and if you're going to Iguacu Falls you should (if you have the money) stay in the Sheraton on the Argentinean side or Das Cataratas on the Brazilian side. These are the only two hotels in the park. The benefit is that you get to check the hotels before the crowds came. We got up super early and watched the sunrise over the falls. We were the only people on the path and when we returned later in the day there were thousands of people. It really is amazing seeing the falls when no one is around. And this is what you pay for! If you're going to Iguacu again I would spend one night in the Sheraton and one in Hotel Das Cataratas. You'll then get to check out both resorts when no one is around, brilliant!

The breakfast at Das Cataratas is simply amazing.

The down sides are the hotel staff do not know if they are coming or going. I made a little complaint to the hotel manager. He responded nicely 'inviting us' for dinner. So dinner on him right? Well he forgot to tell any one and we ended up having a whole debate with the reception staff.

This kinda summed up the hotel. Every thing is nice but the staff do not know if they're coming or going. And the dinner is so bloody expensive. But, the food is very good.

If you do accept my advice I would transfer hotels in the evening and catch dinner in town. If you fly in from Buenos Aires I would stay in Sheraton and then go to Das Cataratas the follwing night. This would make it easier if you are flying onto Rio from the Brazilian side (which takes you about 10 minutes to check in.)

This is an expensive hotel. However, it is one tourist trap where you pay through the nose for a lovely hotel in a brilliant position.

ps. there is a morning walk where some geologist takes you through the forest which is well worth going on. Then there is another cycle tour which is also brilliant.

pps. When you go there go for a walk around 6am for an hour and watch the sunrise (this is the point of staying in the hotel). Then come back for their champaign breakfast. (be sure to pintch some food for lunch). Then go on the walk around 8 am until 9ish. Then go for the cycle tour. Come back and have a sleep and go leave the next day.

ppps. the bird sanctuary is also well worth checking out with thousands of pelicans, peacocks and parrots. It really shows up London Zoo's bird sanctuary.

  • Stayed: December 2009, traveled as a couple
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1  Thank shimonlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2010

Great hotel, recently remodeled, and they offer great service!

Stayed: November 2009, traveled solo
1  Thank taups
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2010

I confess that my stay at Das Cataratas was great not because of what the site and publicty promises, but from what I saw when I was present ,between this fabulous time.The sounds of the falls is incredible!!!
Since our first day we realize how much they want to please us, being friendly and sensitive way with the Brazilian charming. Bruno, confess, you were fantastic, your presence in this hotel made our stay unique.
Since coffee not so different) but gourgeus,until the best of "tours" already invented, the macaco safari boat.The girl of the office,Jéssica, give us your smile and her kindness and she won the trust and happiness of our family, this girl is simply fantastic and the tours that she offered.Thanks for made our vacation so good.
And for finish,the wonder of walking with the biologist resident who makes us feel immersed in that lush landscape.
We want to return but, with time for reviewing these our new friends and this place that made us feel enchanted and unique with the wonder of Iguassu! Thank you.

  • Stayed: January 2010, traveled as a couple
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Thank morgan097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2010

This hotel has SO MUCH POTENTIAL. What a shock that it is affiliated with the Orient Express chain. It is so obvious that the managment of Orient Express has chosen to avoid Quality Assurance withing the Hotel das Cataras. The Hotel itself is a beautiful Grande Dame with a staff of brilliant people just dying to know what to do to serve the guests. During our stay, we encountered at least one such person in the bar, our server Nacir. Of all the staff , he exemplified a strong sense of "ownership" of the hotel and a real desire to make certain that guests are happy and attended to. Nacir "gets it." So much for the other folks on the staff whom should be under his leadership.

The pool staff is amazingly attentive and the pool area is very clean. Kudos!

Some tips for the guests:

Breakfast is included.. probably one of the best meals you might have during the day. Bon Apetit! Eat a hearty lunch at one of the buffet restauraunts such as Las Canoas in the Brazilian Park at the Bus Station or at one of the restaurants at the Park on the Argentinian side. These offer a really good local taste of grilled picanha and some wonderful desserts. For dinner, finger food at the bar and some drinks or pick up some cachaca , sugar, limes and order a bucket of ice from room service. Do not, I repeat DO NOT order the buffet in the hotel restaurant. Its just average and you wll pay out of your nose. We ordered a la carte and still not great but possibly a better choice than the buffet.. (see several reviews where this topic is concerned).

Orient Express, please make a surprise visit to Hotel das Cataratas. Eat in your dining room as a guest. Stay in your rooms and you will see how you excel and where you have fallen short. Yes, you pretty much have your guests once they are in your hotel. If they have to spend so much for a buffet, make darned certain its " up to par." When you compare this hotel with others in your portfolio such as Ritz in Madrid and Keswick Hall in Virginia, does Hotel das Cataratas measure up? I don't think so.

  • Stayed: January 2010, traveled as a couple
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1  Thank tlaxt337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2010

Lovely hotel; I spent 4 days here on my own at the end of a business trip to unwind and it was worth it. The accommodation is excellent; public areas clean and lovely and I found the staff very kind and helpful even when they messed up my dinner reservation. Nor did I feel unwelcome or uncomfortable as female travelling alone. Come expecting to pay because its expensive and (breakfast aside) the food is not as good as it thinks it is. But that is not to say its not good because it is. I did not think that the trips offered by the concessionary tour operators (ie boating and rafting) were particularly good value. What is truly wonderful is that hotel guests get access to the falls when the park is closed for visitors. It is this that makes this hotel truly special.

  • Stayed: January 2010, traveled solo
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1  Thank Freddie4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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