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“Expensive. Nice swimming pool.”

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Recanto Cataratas Thermas Resort & Convention
Ranked #5 of 80 Hotels in Foz do Iguacu
Certificate of Excellence
Reviewed January 19, 2013 via mobile

The swimming pool area is great. The major problems are the prices. outrageous. Been there last new year's eve and they took advantage of the period. A bottle of water was 4 reais (around 2 dollars). For a brazilian reference this is expensive (in a supermarket or a regular restaurant youbuy for around 0,5 or 1 dollar). The lunch was medium (25 dollars) for really regular and no taste food. The hotel is ok, with nice things to do, but the prices of the "internal" offers are to high. It does not worth this amount of money.

  • Stayed: January 2013
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1  Thank SeuJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recanto_Park_Team, Guest Relations Manager at Recanto Cataratas Thermas Resort & Convention, responded to this reviewResponded February 6, 2013
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Olá "Seu José" Agradecemos por seus comentários! Esperamos revê-los em nosso hotel novamente! Abraços,

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212 - 218 of 3,337 reviews

Reviewed January 11, 2013

We stayed in this hotel a couple of times already..If you are coming to Foz de Iguaçu by car or by tour packages including transport It is okay. If not then it is better to to stay close to downtown area. Because the location of this hotel is quite far from town, there is no restaurant nearby and mall...The hotel is beautiful with swimming pool, clean and big rooms with king size bed, cable tv. Breakfast is poor and it needs improvement especially when it comes to service.

  • Stayed: February 2012, traveled as a couple
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2  Thank FSE777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recanto_Park_Team, Public Relations Manager at Recanto Cataratas Thermas Resort & Convention, responded to this reviewResponded January 18, 2013
Google Translation

Olá Sr. Jose Lima! Agradecemos por seus comentários! Com certeza os detalhes que o senhor descreveu serão muito úteis para outros visitantes! Esperamos revê-los novamente, abraços!

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Reviewed January 9, 2013

We stayed here 3 nights and were not very impressed. The overall physical structure of the hotel was impressive LOOKING, but the substance was lacking. The pool area was very large with a swim up bar and large jacuzzi raised high above the pool. It was all very nice to look at, but unfortunately everything from the food/drink service to the availability of lounge chairs/umbrellas was lacking. Staff only helped if you hunt them down, otherwise they will let you stand there forever looking lost without making any eye contact. Their dining area is massive and the view from the dinning room is not all that great (overlooking construction pits). It seems that all meals are buffet style and the dinner buffet was VERY expensive, but you don't have much of a choice in that area if you didn't have a car. Service also very erratic during mealtime since staff were super nice, but if you don't tell them every drink you want at the beginning, it is so hard to flag them down for seconds and they never swing back around. After arriving at the hotel we were tired and wanted to eat an early dinner, but the dinning room does not open until 7:30pm, and the front desk staff had no other suggestions for us on how to get food before hand - not even room service. Highlight of the hotel was the live singer they had by the pool and in the restaurant area - he was amazing. We had a private guide take us to Iguazzu Falls and other local attractions, but on these drives we realized how far out there we were and how there really is nothing around our hotel that was walkable. We passed by many other reportedly "nice" and "excellent" hotels that were much closer to points of attractions and seemed located in much better areas. The room was indeed spacious and clean with a fridge and good AC. Unfortunately the walls are so thin and we heard every person that walked up and down that hallway and every door slam closed as if our beds were located in the hallway. We also could not believe that they would have a room where the window opened up into an alleyway where we could not even see the sky. it was like a windowless room - and to be in Brazil and not be able to get some sunshine in the room was so disappointing. There are many better situated hotels in this area.

Room Tip: Make sure the room faces somewhere outside and not in an alleyway.
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  • Stayed: December 2012, traveled as a couple
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1  Thank BBoopL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recanto_Park_Team, Guest Relations Manager at Recanto Cataratas Thermas Resort & Convention, responded to this reviewResponded February 6, 2013

Dear "BBoool" we are pleased with your comments, it is very important for us to have this feedback so we can improve our services.

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Reviewed January 5, 2013

The Recanto Park Hotel in Foz do Iguaçu is a beautiful family hotel, especially the heated swimming pool is excellent, The rooms are spacious and modern, with mini bar, cable television with a wide variety of channels. The king size beds are great and the bathrooms have all you can ask of a modern hotel (the older rooms have smaller bathrooms), the suits have bubblebathts and are very spacious.
The restaurant is excellent when you eat "à la carte", this is only possible for lunch, dinner is a buffet and the quality is only average, especially in a price/quality comparison. Breakfast is very good.
The quality of the food depends a lot on the time of year, or the cook, (being a regular guest for business), I have eaten very good at the bar near the swimming pool, but I have also had the uneatable and cold food at the same bar.
Service is a little bit slow.

  • Stayed: October 2012, traveled on business
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Thank KoenVDZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recanto_Park_Team, Guest Relations Manager at Recanto Cataratas Thermas Resort & Convention, responded to this reviewResponded February 6, 2013
Google Translation

Olá "KoenVDZ" Obrigado por deixar-nos sua avaliação de nossos serviços! Esperamos tê-lo novamente conosco, abraços,

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Reviewed January 1, 2013 via mobile

Positives:
- Nice swimming pool
- Large rooms
- Good food at the restaurant
- Good fitness center

Negatives:
- There is no baby kitchens
- The internet wifi at the rooms is very slow
- There is no coffee (expresso) at the restaurant
- There is no sports court
- The kids recreation team (clubinho) should be better organized and more creative
- There is no steam bath

  • Stayed: December 2012
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Thank Denyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katlin F, Public Relations Manager at Recanto Cataratas Thermas Resort & Convention, responded to this reviewResponded August 28, 2013
Google Translation

Olá "Denyson"! Obrigado por seus comentários! Estamos constantemente adaptando nossa estrutura para melhor atendê-los! Já contamos com uma cozinha infantil para preparo de mamadeiras, e comidas para crianças, que fica a disposição dos hóspedes. Também adaptamos a programação da recreação, além de aumentarmos o time de recreadores, estendendo as atividades para jovens e adultos também. Mais uma vez obrigado por sua avaliação, saudações!

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Reviewed December 31, 2012

We stayed in the hotel during Christmas and the food was not satisfying.
Choices were limited and bad quality stewed vegetables. service was bad, ask for a bottle of water, the servers used to take more than 20minutes to bring it to the table. Not to mention the service at the pool side bar. We ordered for Crepe-Queijo (Cheese Crepe) and the waiters brought us crepe with some meat..

The front office was also not all that friendly and helpful.

I wonder how it won some award from trip advisor????

  • Stayed: December 2012, traveled with family
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Thank Travelcrusader007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katlin F, Public Relations Manager at Recanto Cataratas Thermas Resort & Convention, responded to this reviewResponded August 28, 2013

Dear "Travelcrusader007", first we would like to thank you for your comments. We take this opportunity to inform you that we've made some improvements in our structure, at the restaurant's menu, in addition, also began to perform constant training our staff to improve the service! Thank you again! We hope to see you in our hotel again.

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Reviewed December 16, 2012

Greal family firend pool. Kids club can has good schedule for all ages. Dinner is a little over price. Great Breakfast. Just one power outlet in the roon. You must pay (expensive) for internet access, not a good thing in this hotel class. Easy access by car but a little far form airport, not a problem.

  • Stayed: November 2012, traveled with family
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Thank ViniLage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recanto_Park_Team, Public Relations Manager at Recanto Cataratas Thermas Resort & Convention, responded to this reviewResponded October 30, 2013
Google Translation

Olá "ViniLage"
Agradecemos por seus comentários!
Suas observações foram repassadas aos responsáveis.

Esperamos revê-los em breve,
Katlin Fernandes

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Additional Information about Recanto Cataratas Thermas Resort & Convention

Address: Av. Costa E Silva 3500, Foz do Iguacu, State of Parana 85852-282, Brazil
Phone Number:
Location: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Foz do Iguacu
#3 Family Hotel in Foz do Iguacu
#3 Luxury Hotel in Foz do Iguacu
#9 Romantic Hotel in Foz do Iguacu
Price Range: $105 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Recanto Cataratas Thermas Resort & Convention 4*
Number of rooms: 300
Official Description (provided by the hotel):
Recanto Cataratas Thermas Resort & Convention is located in an urban area, surrounded by a green area of native forest. Distant three miles from the city center and with easy access to all attractions. It offers a leisure complex, swimming pools for adults and children with thermal water, indoor pool, with monitors recreation for all ages, games, playground, fitness center, bowling, spa, sauna, bars and restaurants. ... more   less 
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Also Known As:
Hotel Recanto Park
Recanto Cataratas Thermas Resort & Convention Foz Do Iguacu, Brazil

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