This hotel looked good on the internet. In reality, the hotel has vast expanses of open area (especially in the lobby) but very little substance. There is a large swimming pool, but there were thunder storms when I stayed so didn't venture out into the pool itself. There is a small gift shop selling tat. There is clearly an on-going building programme, as a whole new wing is currently being built. Perhaps they might then incorporate a spa and some tasteful shops. On arrival the first night, decided to get a snack at the poolside bar, thinking that it would be a quicker option, but the service was awful. The drink took over half hour to arrive and the food took nearly one and a half hours, by which time it was luke warm. I was so tired that I couldn't be bothered to complain about the length of time it took, as I was keen to get some shut-eye. But the people at the table next to me ordered food and when it arrived it wasn't what they ordered and when it did arrive it too was cold, so not a good introduction to the overall service of the hotel. I understand from other guests that the buffet evening meal in the restaurant was good value for money. I found the reception staff to be brusque and not at all customer orientated. There was a good selection at breakfast, which made up for the somewhat laclustre meal the night before. There was a charge for internet connection / wi-fi and a rather convoluted log-on and payment instruction. There was nothing to do in the vicinity and the nearest shopping mall (Cataratas JL) was around 3km away. I was glad my stay was only for 2 nights - apart from the Falls there is nothing worth seeing here.
- Official Description (provided by the hotel):
- Recanto Cataratas Thermas Resort & Convention is located in an urban area, surrounded by a green area of native forest. Distant three miles from the city center and with easy access to all attractions. It offers a leisure complex, swimming pools for adults and children with thermal water, indoor pool, with monitors recreation for all ages, games, playground, fitness center, bowling, spa, sauna, bars and restaurants. ... more less
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- Also Known As:
- Hotel Recanto Park
- Recanto Cataratas Thermas Resort & Convention Foz Do Iguacu, Brazil