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“far away”

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Mabu Thermas Grand Resort
Ranked #20 of 78 Hotels in Foz do Iguacu
Viby, Denmark
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“far away”
3 of 5 bubbles Reviewed February 7, 2014

Fair sized room -478 . Nice and clean . Nice breakfast with among other things lots of fruit and bread.
Poor wifi-connection - unable to send an email with photo even in downscaled size.
The location and concept of the hotel is primarily suitable for families with children who want ' all-inclusive ' . Less suitable for adult couples who want to explore the city.
Far from everything. Everything you need - for example bottled water for brushing teeth - must be purchased in one of the resort's 5 restaurants to restaurant-prices, as there is no opportunity to shop locally within about 5 miles.
A very poor service : My wife got ill - heatstroke - on an excursion to the waterfall, and dared only eat fruit and bread for dinner. I turned to all the restaurants in the hotel to buy fresh fruit and bread (which was plentiful at breakfast), but no one wanted to grant my prayer – everyone told me to buy a dish from the menu.
As the hotel is placed ‘in the middle of no-where ' - no ATM nearby, and we had just arrived from Argentina , carrying only Argentine peso and U.S. $ , I went to the frontdesk to ask if I on my Mastercard or my Visa card could receive some local currency , in order to take a taxi downtown to shop necessities for my wife. My prayer was flatly refused stating that the hotel (which is located on the border between Brazil / Argentina / Paraguay and allegedly primarily feed on tourists, who comes to watch the magnificant nearby waterfall) can not withdraw local currency for the visitors. Inside the resort, you can do all your purchases by showing your room card!
When I went out on the square in front of the hotel I was approached by a friendly man José Antonio Arruda (josearruda31@hotmail.com ), who asked if I was looking for something. I explained to him the situation, that I was only in possession of foreign currency , and that I needed to find a supermarket with an ATM so I could buy dinner for his wife . He stated that he was taxi-driver, that he wanted to drive me to a supermarket with ATM, and that he also accepted to be paid in foreign currency.
Upon arrival at the supermarket, he would not hear of payment for this trip, but insisted on waiting at the exit for my moneyexchange and purchasing . After my shopping , José drove me the about 5 miles back to the hotel. The price José asked for, driving me downtown , waiting for my purchase and driving me back to the hotel was rediculous 35 Rias. Five Stars Plus to José Arruda , but Two Stars Minus for the Service provided to Mabu

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank asjdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0teisMabu, Gerente geral at Mabu Thermas Grand Resort, responded to this review, February 11, 2014
Dear Mr. Asjdk,

We would like to thank you your avaiability on avaluating us on Trip Advisor, we would like to inform you that all sectors mentioned on your review were contacted and asked for better improvements on the problems mentioned, aperfectioning our services in vision for exellence guest treatment.

It will be a pleasure to have you here at Mabu Thermas Grand Resort.

Regards,

Mario Dias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,710 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Uppsala, Sweden
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed January 23, 2014

We stayed at the resort for three nights while visiting the waterfalls. The rooms was absolutely great, tastefully decorated and it felt almost new. Nice beds and cleaning was good. Free wifi in the room and around the hotel, but you can only log in with one device, so choose wisely - maybe the tablet or computer is a better choice than your mobile phone.

The hotel had a system where you used your room key card to pay for drinks and food. You ordered, the staff scanned you key card and when you checked out you payed the bill everything you consumed during the stay.

The staff working in the front desk and tour desk speak good English, while other staff aren't as good. Some patience and a smile always helps.

The breakfast buffet was crowded and some thing run out quickly without being replaced, that is the only negative thing we experienced.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Falling2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro
Level Contributor
141 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed December 11, 2013

Nicce, recently renovated rooms. However, they lack balconies giving a motel-feel. Wi-fi (free) with strong signal.
Excellent hot breakfast buffet and very good quality of food served during lunch and dinner.
Four pools with natural, but quite hot water.
10 minutes/20 reias by taxi from downtown. Nice garden area.
On the negative side, for adult travelers the place is often noisy as it serves school children.

  • Stayed December 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank zeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed December 9, 2013

We stayed here for 2 nights as part of a trip organised by Trailfinders so do not know the cost of the room.

First thing to say about Iguacu is that the falls are stunning. In terms of hotels when visiting the falls you need to decide whether you are prepared to pay a premium to be within the park and be able to see the falls from your hotel. In all honesty I don't think that it is totally necessary - after all you spend the whole day looking at them from better vantage points.

Mabu Thermas is a big hotel seemingly catering in particular for Brazilian families and conferences. The grounds are nice; the pool area a bit like a mid range European all inclusive hotel with animation staff. Room was not immediately available and getting our luggage required me to push it on a trolley before anybody helped.Room allocated was conveniently close to reception and of good quality.

There are a number of Restaurants on site. The main one is cavernous - buffet costs around £20 a head and includes soft drinks. This is not intimate/sophisticated dining but if you are selective you can have a perfectly adequate meal. We also ate in the Italian restaurant - menu looks limited but we enjoyed our meal. The wine is expensive. Town is not far away and it is worth considering eating there particularly at a traditional Brazilian meat restaurant.

There was an issue with our bill when I checked it the night before leaving. This however had been sorted out by the next day.

Breakfast was OK but coffee poor.

  • Stayed November 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJG51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 28, 2013 via mobile

Checking in here kick started my vacation. Very accommodating staff. Complete with things to do. Alcohol is pricey but everything else is worthy. Made the iguaçu visit from good to great. Really worth coming back to whenever I plan to have another glimpse of the wonderful falls

Stayed November 2013, traveled with friends
Helpful?
2 Thank Jommarcelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed November 14, 2013

Nice stay in the hotel as part of a larger group. Room was ok.
The food at the restaurant was amazing.
The pool area was very nice too.
the falls are a short drive away from the hotel. Make sure you visit the Argentinian side also!!

  • Stayed December 2012, traveled on business
    • Value
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Helpful?
1 Thank ZuluMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tirana, Albania
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 13, 2013

I stayed at Mabu for 5 nights during end of October - beginning of November as part of a larger group attending an international event. The hotel is only a few minutes from the airport and the Iguassu Falls park which is very convenient. It is slightly far from the town although the town itself didn't seem to be much of an attraction.
The rooms are spacious and clean. The bathroom is also spacious. The meals are served at some large restaurants, buffet-style. Food was largely diverse, meat-based, but not impressive. Vegetarians and fish-eaters had their choice too. There is also a good choice of tropical fruits and sweets as desserts.
Restaurant and bar prices tend to be higher than a European guest would expect but, again, this is linked to each person's expectations.
The hotel is large, more like a small resort, and made up of at least two large buildings, and it is surrounded by a large park with trees, shrubs and birds which makes it perfect for family vacation. I did not try the pools but many people seemed to be enjoying them.
Staff are generally friendly but it's a pity they speak very little or no English except for the receptions.
The individual guest might feel a little sidelined as the majority of guests come in large groups but there should be some entertaining for them too. For instance, bar area and the veranda feels accommodating for everybody. I also noticed an indoors playground area which makes it suitable for families with little children too.
As I was traveling there for business, I have to admit that the very large conference rooms and the many other meeting rooms were quite good-equipped for different sorts of events and staff was there all the time to help out. Obviously this is a merit of event organizers mostly but not only.
A small note though: when traveling to town, to the Falls, or to/from the airport, make sure you are told the taxi fare upfront otherwise you may end up paying more that you normally would in many European countries for the same distance or travel time.

Room Tip: Rooms in the backyard building are much quieter when compared to those in the main building.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank E571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mabu Thermas Grand Resort

Property: Mabu Thermas Grand Resort
Address: Av. das Cataratas, 3175, Foz do Iguacu, State of Parana 85853-000, Brazil
Location: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Foz do Iguacu
#5 Top resorts Hotel in Foz do Iguacu
#6 Luxury Hotel in Foz do Iguacu
#7 Business Hotel in Foz do Iguacu
#12 Family Hotel in Foz do Iguacu
#20 Romantic Hotel in Foz do Iguacu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mabu Thermas Grand Resort 4*
Number of rooms: 362
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Also Known As:
Mabu Thermas And Hotel Foz Do Iguacu
Mabu Thermas Hotel
Hotel Mabu Thermas
Mabu Thermas Grand Resort Foz Do Iguacu, Brazil

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