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“Viale Hotel evaluation”

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Viale Cataratas Hotel
Ranked #32 of 78 Hotels in Foz do Iguacu
Santos
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Viale Hotel evaluation”
Reviewed March 18, 2013

Hotel is wonderful. Employees are really well prepared, polite and very helpful.
Instalations are very clean and food is marvellous.
Accomodations are comfortable and big.
Also, localization is perfect. Near turist atractives and also not far from center.
I´d really reccomend this hotel.

Room Tip: Superior floors rooms are better due to less noise.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CarolDominugr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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955 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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raanana
Level 5 Contributor
96 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 14, 2013

Spent one night in this fine hotel. A short drive from the airport, nothing fancy, but this hotel offers nice, spacious and modern rooms, free internet, good breakfast, comfortable beds and attentive staff. The price was reasonable as well. I will definetly consider this hotel when I travel back to this wonderful area.

  • Stayed March 2013, traveled on business
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Helpful?
Thank seth r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paoli, Pennsylvania
Level 6 Contributor
119 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 8, 2013

We were booked into the Viale Cataratas by our travel agent. The rooms were listed as "deluxe" accommodations. We had two rooms, one for my husband and me, and one for our son & daughter. Both rooms were on the first floor right off the lobby. Our room faced the parking lot so we couldn't really open the curtains or windows. The other room had a view of the dumpsters in the back of the hotel. The decor in the rooms is less "sleek contemporary" and more "dorm room". The worst part was that the showers in both of our rooms had mold growing and our shower was infested with ants. We asked three times to have the showers cleaned but our requests were completely ignored. They didn't even pretend to make an attempt to clean the showers. These rooms were certainly not deluxe and the service was very lacking. The food and service at the restaurant were not at all good. Our lunch took over 45 minutes to be delivered-one meal every 10 minutes or so-the bread on one sandwich was completely stale, another sandwich was completely the wrong item and the shrimp never arrived. On the other hand, the lobby and pool areas are quite nice.

Room Tip: Maybe ask to see the shower before accepting the room.
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  • Stayed January 2013, traveled with family
    • Value
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Helpful?
2 Thank Eileen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazil
Level 5 Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 3, 2013

A good value hotel, clean and very organized, with comfortable rooms. The hotel has a Tour Agency that can plan and organize all visits (Itaipu dam, Iguaçu National Park Brasil, Iguaçu National Park Argentina and Parque das Aves /Bird´s Park/).
Iguaçu falls are an absolute must, really fantastic.
Viale Hotel organized a very good Réveillon Party (2012/2013).

Room Tip: Rooms very close to the lobby, on first floor, are a bit noisy.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank BrazilTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middleton, Wisconsin
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 1, 2012

Our recent stay, Oct 24 - 26, 2012 left a lot to be desired.
The acoustics are horrible. The large atrium surrounding the front desk amplifies every noise. while in our room we could clearly hear conversations from the front desk.

Our room, 104, was close to the atrium and directly above the pool and outdoor bar. The noise didn't let up until after midnight.

We asked for a room change but were told the room we had "was excellent".

Ants were found on the desk and the mini-bar so it made it hard to set anything there as you were worried about putting the items back in your luggage.

They called us late one night with a room service request we had not made. After telling them this we woke up to service knocking on our door with the order we had just explained was not ours. To make things even worse, I noticed at checkout that we were being charged for the meal!

Never again.

Dave

Room Tip: Make sure your room is on an upper floor and at the end of the hallway.
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
4 Thank Mindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west london
Level 6 Contributor
144 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed November 4, 2012

This hotel is place on the busy main road between a city of 350,000 people and the main tourist attraction in South America. Consequently it is extremely busy and noisy. Our room faced the road... say no more. We did try to change it and reception were helpful giving us an alternative but this faced a noisy generator. I could not sleep which has never happened to me before, I can usually tolerate a lot of noise. Some of our group had rooms at the back facing the pool and had no traffic noise. Apart from that breakfast was pretty poor with little choice, there was a digital safe and a hairdryer. There are no shops or anything else in the area and it's a long way to town. There is a pleasant looking outdoor pool. We did not use the restaurant but some of our group did and found it mediocre. However opposite this hotel is another - Hotel Bourbon - where we ate a wonderful meal. Ambience here was much better. I asked to see a room and it was very nice. This is set much further back from the road so less noisy too. This one is slightly more expensive but we would recommend it any time in preference to Viale Cataratas.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank cleocat46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level 6 Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed October 24, 2012

This hotel is good value with clean comfortable rooms. The restaurant offers a good buffet meal of an evening and breakfast is also good. The pool is nice a bit grubby and drinks service at night is a little slow to say the least. The hotel is a bit out of town but plently of taxis and there are restaurants that offer a free mini bus pick up.We went to Buffalo Bronco BBQ which was amazing food and great value. This is a good base to explore the falls which are an absolute must. If you do visit make sure you go to the Argentinian side to see the full impact as the views of the 'Devils Throat' fall is amazing

Room Tip: Maybe ask for a room overlooking the pool as the road side is noisy
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank busycitybreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Viale Cataratas Hotel

Property: Viale Cataratas Hotel
Address: Avenida das Cataratas 2420, Foz do Iguacu, State of Parana 85853-000, Brazil
Location: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Foz do Iguacu
#20 Family Hotel in Foz do Iguacu
#24 Romantic Hotel in Foz do Iguacu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Viale Cataratas Hotel 3.5*
Number of rooms: 151
Official Description (provided by the hotel):
The Viale Cataratas has a structure of rooms that makes your eyes sparkle. There are 151 luxury apartments, all equipped with TV LCD 26 inches, digital air conditioner, wireless internet, individual safe-deposit box, and a clean decor throughout the hotel. There is no doubt when it is to visit the natural paradise that is Foz do Iguacu, no doubt either about the best option to stay at the Viale Cataratas Hotel. ... more   less 
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Also Known As:
Viale Cataratas Hotel Foz Do Iguacu, Brazil

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