I really wanted to rate this 5 stars, on the face of it the room was spotless and comfortable, with a great breakfast in a similarly clean, pleasant dining room. The staff were pleasant too, according to my wife who is Brazilian.
On the second day of a 5 day stay we were the only people having breakfast quite late, when a rat ran into the dining room via the swing door to the kitchen. It was chased back into the kitchen by the staff and I was advised the problem was resolved. Apparently every week the council clear the drains near the kitchen and a pipe cover was left off, with the rat entering via the back door when nobody was looking.
On day 4 of our 5 day stay we found broken glass between the two beds which fortunately we didn't tread on. These were large pieces not shards and it was clearly careless for the room maid to overlook this.
As we were travelling with my elderly mother-in-law it was impractical to move hotels. So, we have a situation with 2 potential one-off incidents but serious enough for me to unfortunately grade this hotel as poor. I say it is a shame as everything else was great and consistent with other positive reviews.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Prestigia, Travelocity, Hotels.com, Hotwire, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Hotel Lancaster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Lancaster Curitiba, Brazil