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Mercure Hotel Curitiba Centro
Ranked #62 of 104 Hotels in Curitiba
A TripAdvisor Member
43
Reviewed February 9, 2012

Location is quiet good. I had a quick check in. Carpets were dirty and room and bathroom was not clean enough. I made 4 nights reservation but i moved 2 days later Pestana hotel. Waiters was helpful, poor breakfast. I have already informed about the condition of my room. He said he is vvery happy to hear that. However i dont believe him.

  • Stayed: February 2012, traveled on business
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCentro, General Manager at Mercure Hotel Curitiba Centro, responded to this reviewResponded June 1, 2012

Hello,
My name is Luciano Santos and I´m the General Manager of Mercure Curitiba Hotel. At first I´d like to apologize about the itens that didn´t let you enjoy the stay, but it´s a pleasure to inform that from a few months on our apartments will be refurbished on the same level as other Mercures and our breakfast had been changed to a better level since your stay. I hope you can come to Curitiba and stay another time at Mercure Curitiba Centro Hotel to check these changes.
At any doubt please let me know.

Luciano Santos
General Manager
Mercure Curitiba Centro

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31 - 37 of 534 reviews

Reviewed December 2, 2011

I have stayed at this hotel before and the attention has always been great from the stuff.
The location is in an area of Curitiba that is near good restaurants and shopping areas. The food is great though I really would like they improve the coffee service. The 24 hour room service is flexible and willing to twist the menu if you kindly ask.

  • Stayed: November 2011, traveled on business
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Thank CEPARRA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded June 9, 2016
Google Translation

Foi com prazer que recebemos as suas observações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

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An Accor traveler
honolulu
1
Reviewed July 14, 2011

  • Stayed: July 2011, traveled solo
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded June 9, 2016
Google Translation

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Reviewed January 21, 2011

after having stayed at almost all Mercure in Curitiba i had to book the Mercure Centro as ll others were full or had too high rate. i will never do this again. I got a room on the first floor as the hotel was supposly full. The room must have been a meeting room before as it was not designed at all to accomodate a sleeping guest. The room included not less that 10 electrical switches, commanding various lights (or nothing) but none of them was located near the bed. So you had to wake up from your bed to turn the light on or off. the bathroom window which was on the street side did not have curtain. The main swithc for the room (where you introduce your card) was making a buzzing sound during the whole night. This is without mentionning the poor TV choices, the lack of room service ... at check out the person did not speak while pretending he did, which ended up in a misunderstand on when I should receive my car. of course I was not allowed to change rooms, it was good that I was there only for two nights, I would have beared more.

  • Stayed: December 2010, traveled on business
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Thank OnTheRoadAgainOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCentro, General Manager at Mercure Hotel Curitiba Centro, responded to this reviewResponded January 24, 2011

Hello,
My name is Luciano Santos, I´m the general manager of Mercure Curitiba Hotel, about your comments I appreciate them because it help us to improve our services.
Almost all the functions in the room can be made at the handset as turn the lights on and off, "Do not disturbe" service, messages. About the noise of the energy safe device we have already fixed so it won´t disturbe anyone again. The cable TV choices are the bigger as a cable television company in Curitiba can offer, but we looking now to improve much more.
All the comments have been forwarded to our area managers and our staff.
I holp to see you at Mercure Curitiba Centro again so we can try to exceed your expectations.
Thank you.

Luciano Santos

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Reviewed October 17, 2010

A good place to stay for few days in a busisness trip or to visit the city

  • Stayed: October 2010, traveled solo
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Thank Traveller_Brazil_sp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded June 9, 2016
Google Translation

Foi com prazer que recebemos as suas observações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

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Reviewed October 16, 2010

I stayed at the hotel a while ago. They gave us a room on one of the top floors, so the view from the window was really nice. The room was spacious and clean. We left the hotel in the morning, and I left my backpack in the room. There was money in my backpack. While we were away, somebody from their cleaning staff stole cash from my backpack. I realized it when we had left the hotel already. when I tried to reach the hotel management, there was no response, it seems that either they do not care they have thieves among their staff or it is just a common practice at their hotel. If you are staying at this place, make sure you use in-room safe or take valuables with you!
The staff at the reception had difficulty understanding English. The pool on the top floor had not been cleaned as well, as the bottom of the pool was very slimy. The hotel seemed empty during our stay, there were hardly any people in the bar and restaurant. No wonder they did not care much about the overall service. Disappointed with my stay there, service is definitely not worth 4 stars!

  • Stayed: November 2009, traveled with friends
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1  Thank RigaTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded June 9, 2016
Google Translation

Foi com prazer que recebemos as suas observações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

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Reviewed October 15, 2010

Unfriendly staff, poor services, outdated facilities - good option if all you care is an adequate shower and a confortable bed

  • Stayed: October 2010, traveled as a couple
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Thank cmayr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Izepao, Gerente at Mercure Hotel Curitiba Centro, responded to this reviewResponded June 9, 2016
Google Translation

Foi com prazer que recebemos as suas observações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Curitiba Centro

Address: Rua Emiliano Perneta 747, Curitiba, State of Parana 80420-080, Brazil
Location: Brazil > State of Parana > Curitiba
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Curitiba
Hotel Class:4 star — Mercure Hotel Curitiba Centro 4*
Number of rooms: 81
Official Description (provided by the hotel):
81 room hotel. The Mercure Curitiba Hotel is located in the most elegant district in Curitiba, 0.5 km from Rua 24 hour entertainment center and 20 kilometers from Afonso Pena International airport. The hotel features a swimming pool, sauna, bar and an Italian cuisine restaurant. Helipad is within 800 meters. ... more   less 
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Also Known As:
Mercure Hotel Curitiba Centro Brazil

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