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“outdoor fun!”
Review of AmericInn Ashland

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AmericInn Ashland
Ranked #3 of 9 Hotels in Ashland
Reviewed July 11, 2014

The setting is beautiful right on Lake Superior. We were very impressed with the activities and perks available outside! There were fishing poles and bait to fish off the dock, Jenga, ladder ball, free marshmallows , Hershey bars and graham crackers to roast s'mores, etc. We also enjoyed an amazing sunset over Lake Superior by a campfire on the beach. They even supply bug spray!! There are grills available to use to grill your own fresh fish! The indoor pool area was great also with water slides. They even give you two free drink tickets when you check in. Will definitely go back again if we are in the area.

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
Thank ann p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded July 13, 2014

Dear ann p,

Thank you very much for taking the time to write and post your detailed review about your recent stay with us. Positive feedback from guests like you make our jobs of providing the best in service, amenities, facilities and accommodations very enjoyable and rewarding. I hope we can welcome you back and serve you here again.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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288 - 294 of 617 reviews

Reviewed July 11, 2014

Overall this is a pretty nice spot with alot of amenities for mostly any size from couples to families to enjoy.

The staff was very helpful and the rooms were nice, clean and comfortable.

I would recommend this to anyone traveling in the area.

Room Tip: Ask for a room overlooking Lake Superior.
  • Stayed: June 2014, traveled as a couple
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Thank jedco77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded July 13, 2014

Dear jedco77,

Thanks for taking the time to post comments about your recent stay with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. We appreciate your recommendation and hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

Our hotel room had a very bad smell...either like mold or like a cleaner that was trying to cover up a bad smell. There was mold in the faucet of the tub. The side entry was extremely dirty as the carpet needed to be vacuumed and there was purple sticky stuff on the floor.

  • Stayed: July 2014, traveled as a couple
    • Value
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Review collected in partnership with AmericInn Hotels and Suites
2  Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded July 13, 2014

Dear Jennifer W,

I am very sorry you were unhappy with the conditions in your room and by the side entry, and offer my apologies for any discomfort or inconvenience you experienced. Everyone here works hard to deliver the best in service and accommodations and we take it very seriously when we learn we've failed. We'd like to make amends and ask you to contact us via kenjacobs@zmchotels.com at your convenience so we can discuss this further. Timely feedback from valued guests such as yourself is an important factor in making improvements to our operation, and we appreciate you taking the time to share your comments.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

I just stayed for 3 nights on 4th July 2014, first time staying in AmericIn but this one was amazing. I used to travel a lot and staying in different hotels, but this one is right stay with family. Especially for Kids they will really enjoy with the Splashland which is a water park area. I will recommend this hotel as it is very clean and comfort.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with AmericInn Hotels and Suites
2  Thank Jagan Mohan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded July 9, 2014

Dear Jagan Mohan K,

Thanks so much for sharing your excellent comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your business and your recommendation. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

This is a wonderful place to take kids! From outside games, fishing, paddleboat, it's all here! We loved that we could "borrow" items too - fishing poles and bait were offered to kids, they even had a doggie toy bin if you brought along your furry child! They even had sunscreen and bug spray at every table in case you forgot! They have thought of everything to make your stay better! We will definitely be going back!

  • Stayed: July 2014, traveled with family
    • Value
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Review collected in partnership with AmericInn Hotels and Suites
1  Thank Shannon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded July 9, 2014

Dear Shannon G,

Thank you very much for sharing your comments about your recent visit with us. You, and guests like you, make our jobs of providing the best in service, accommodations, amenities and facilities very rewarding. We really appreciate your compliments and look forward to serving you and your family here again.

Sincerely,

Ken Jacobs
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

My husband and I were on our way from Brainerd, MN. to Bayfield, Wis. We checked out the area on the web as we were unfamiliar with that location. The bed and breakfasts were too spendy and not directly on Lake Superior. We loved this AmericInn in Ashland. They went beyond our expectations for a great stay - a complimentary cocktail coupon upon arrival; a lovely patio facing the lake with complimentary sunscreen, candles and bug spray on each table; fishing rods and free bait to fish off the dock; yard games and even a gas grill and charcoal grill for our use!! There were bikes and bike path maps provided and an arcade for the kids. Our room faced the lake with a patio!! Make sure you request this view. Rooms were well supplied with lots of towels and the cleanliness was a plus! Great value!

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites
1  Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded July 9, 2014

Dear Kathy P,

Thank you for taking the time to write and submit your great review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back on a future visit.

Sincerely,

Ken Jacobs
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

the bed was old and uncomfortable and the shower had water that just dribbled out of the tap. When booking we booked a king bed with a pull out couch and received a king bed with a whirlpool tub and no couch.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites
1  Thank Gloria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded July 13, 2014

Dear Gloria S,

I am very sorry for the confusion about your requested room type, and that you were unhappy with the room you were given during your recent stay, and offer my apologies for the disappointment and discomfort you experienced. We'd like to learn more details and hope you will contact us via kenjacobs@zmchotels.com so we can discuss this further and make amends. We value your business and hope we can regain your confidence.

Sincerely,

Ken Jacobs
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Ashland

Address: 3009 Lake Shore Dr E, Ashland, WI 54806-2520
Location: United States > Wisconsin > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Ashland
Price Range: $111 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Ashland 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The AmericInn of Ashland, Wisconsin, is more than just it's great location (a spectacular setting and great views). From the moment you walk into the AmericInn's warm and homey lobby, you'll know why it's a VacationLand favorite. Everything is right for a memorable stay: surprising luxury, comfort and quality, plus a friendly, helpful staff who, like friends, look forward to welcoming you back time after time. Come enjoy a Superior vacation with us! ... more   less 
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Also Known As:
Americinn Ashland Hotel Ashland
Americinn Hotel Ashland

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