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“Nice clean quiet motel with a great view”
Review of AmericInn Ashland

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AmericInn Ashland
Ranked #3 of 9 Hotels in Ashland
Reviewed December 31, 2013

Very nice motel, clean comfortable rooms with an awesome view of lake superior. We had our own private balcony overlooking the lake. Only thing we didn't care for was the front desk lady. Seemed like she just wanted to get people checked in and not be bothered. I'm sure there are others who are friendly we just hit the bad apple that night. I wouldn't let her attitude stop me from staying again though. We also received a 15% discount on our room for the holidays. I would recommend this motel to others and if you have kids the waterpark looks like a lot of fun!

Room Tip: Second floor is best, nice view of the lake
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  • Stayed: December 2013, traveled as a couple
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Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded January 2, 2014

Dear Lori S,

Thank you for staying with us and posting your comments. I am very sorry to hear of the unprofessional treatment and poor guest service you received. Please accept my sincere apology. We value your business and your feedback which we will use in discussions and training to improve our operation so this does not recur or continue. Thank you again for taking the time to share your experience. I hope you will give us another chance to regain your trust on a future visit.

Sincerely,

Ken Jacobs
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 - 377 of 636 reviews

Reviewed December 27, 2013

A comfortable night's stay and bountiful hot breakfast were combined with a clean room. The pool area is exceptional with water slides and multiple pools, although the slides are open for a very limited time. The big problem was that they used so much chlorine it burned our eyes and skin and ruined our swim suits.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank Todd G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded January 5, 2014

Dear Todd G,

I am very sorry for the discomfort you experienced in our pool and offer my sincere apologies. We'd like the opportunity to make this right for you and hope you will contact us via kenjacobs@zmchotels.com so we can discuss this personally. I'm glad you were happy with other aspects of your stay and appreciate your compliments. We value your business and your feedback and hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

We enjoyed the stay. We had a lake view outside our back door. Very nice. The room had an inside corridor door as well as a patio and back door that went directly to the outside where we were able to take the dog out. Our 70lb dog is afraid of strangers and this helped us out a lot. The room had plenty of space, too We would stay again if ever passing through Ashland.

Stayed: November 2013, traveled with family
Thank jandn1129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded December 23, 2013

Dear jandn1129,

Thanks for taking the time to write and share your comments. I'm glad you and your dog were able to relax and enjoy yourselves here, and hope we can welcome you back and serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

Tons of fun! During the summer they had nightly fires with smores. Fun outside games! Paddle boats you can take in Lake Superior. Sand beach with chairs and sand toys. The staff was AWESOME! Definitely can't wait to go back again

  • Stayed: July 2013, traveled with family
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Thank AmandaL1209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded December 23, 2013

Dear AmandaL1209,

Thanks for posting your great review about our hotel. We're very happy you like us and what we do here, and that you'll be coming back to stay with us. We appreciate your business and look forward to serving you again.

Sincerely,

Ken Jacobs
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

Very nice to have a lakeside room if available. Looking out over Lake Superior is just so soothing to the mind. Seeing all those people out there fishing on the ice just makes me so happy to be in such a nice warm hotel.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
Thank gary b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded December 19, 2013

Dear gary b,

Thank you very much for coming back to stay with us again and posting another great review. It’s guests like you that make our jobs of providing the best in service, accommodations, amenities and facilities very rewarding. I'm glad you know you can count on us for a terrific stay. We really appreciate your compliments and look forward to serving you again.

Sincerely,

Ken Jacobs
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Spent 2 nights and never heard a sound outside our room. The room was clean and comfortable. Breakfast was very good with a wide selection of items to choose from. Next time we will bring our granddaugther to enjoy the water park.

Room Tip: We had the 2 room lakeside suite. Very nice room.
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  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded December 10, 2013

Dear David N,

Thank you very much for taking the time to write and post your comments and 5 star rating about your recent stay with us. I'm glad yo were happy with the service and accommodations we provide and hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

On the positive side, the breakfast was awesome and well stocked and rooms very spacious. On the downside, front lobby furniture and area looked worn down and my room wasn't very clean. The fridge didn't keep items very cold.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at AmericInn Ashland, responded to this reviewResponded December 6, 2013

Dear M B,

Thanks for staying with us during your recent visit to Ashland. I'm sorry for any discomfort or inconvenience you experienced due to conditions in your room or lobby and offer my apologies. We value your business and your input, which will help us make improvements to our operation. I hope you will give us another chance to regain your trust on a future visit.

Sincerely,

Ken Jacobs
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Ashland

Address: 3009 Lake Shore Dr E, Ashland, WI 54806-2520
Location: United States > Wisconsin > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Ashland
Price Range: $110 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Ashland 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The AmericInn of Ashland, Wisconsin, is more than just it's great location (a spectacular setting and great views). From the moment you walk into the AmericInn's warm and homey lobby, you'll know why it's a VacationLand favorite. Everything is right for a memorable stay: surprising luxury, comfort and quality, plus a friendly, helpful staff who, like friends, look forward to welcoming you back time after time. Come enjoy a Superior vacation with us! ... more   less 
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Also Known As:
Americinn Ashland Hotel Ashland
Americinn Hotel Ashland

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