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Reviews (2,139)
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1,205
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All reviewsgreat hotelnice staywi filocal fruits and juiceslarge bathroomamazon riverwalking distance to good restaurantswould definitely stay here againmango treesone personthe hotel staffearly in the morningswimming poolgreat breakfastair conditioningcomfortable bedclean rooms
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19 - 24 of 2,139 reviews
Reviewed June 18, 2017 via mobile

It is said to be one of the best in the city. And it is true although its standards are quite far from those best hotels of a capital should have.

My first point for you that wish to make reservation there is: make sure you do yours from their website straight! TripAdvisor (or Hotel.com) does not communicate with their system. A special person at the hotel is in charge to update both systems and this person does not work during bankholidays or weekends. That means if you do your reservation using tripadvisor or any other searching engine you may arrive there as I did and do not have your reservation in the system.

Second, the room service regarding diners are terrible! Very expensive and not good at all.

Third there is always a tax for everything there. So be aware that the daily rate does not include the surprising taxes.

Comfort is ok.

Breakfast: I did not tried.

Swimming pool on the rooftop is ok nothing special.

Stayed: June 2017
1  Thank Xistudo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBelem, Assistente de qualidade at Radisson Hotel Maiorana Belem, responded to this reviewResponded June 21, 2017

Mister,

Thank you for taking the time to write your review. The Radisson Hotel and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated.
We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Thank you for taking the time to share your feedback.

We look forward to your next stay.

Best ragards,
Dariane Montalvão
Radisson Belém

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2017 via mobile

Nice rooms
Swimming pool on the top
Good Italian restaurant
Friendly staff and helpful
What I did and fastest and safe way I rented the hotel car with driver
Who stayed the whole time with us
So we visit the famous market
Got great diner on market at the box of Lucia
Visited all interesting points of Belem in max 5 h best you can do

Stayed: June 2017, traveled as a couple
Thank Jef v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBelem, Assistente de qualidade at Radisson Hotel Maiorana Belem, responded to this reviewResponded June 13, 2017

Mr. Jef,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our restaurant, location and our helpful staff. We take pride in our “Yes I Can!” culture.

We look forward to your next stay.

Best regard,
Dariane Montalvão
Radisson Belém

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2017

For sure, as mentioned on other reviews it is far away from being a 5 star hotel. Its a middle scale, 3,5 stars or so...
That being said , and considering the price is accordingly to Hotel's actual category, It was a surprise for me the level of service we had. Very efficient check in and room service, as well on the lobby bar. Quick, exact and attentive.
The decoration and facilities are what to expect from a midscale hotel. As the hotel looks to be quite new, everything is working fine.
Not spent too much time in Belem, so I am not sure about location.. nonetheless it seens to be in one of city's best neighborhood.

  • Stayed: May 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Eduardocmeira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBelem, Assistente de qualidade at Radisson Hotel Maiorana Belem, responded to this reviewResponded May 26, 2017

Mr. Eduardo,

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations.

We look forward to your next stay.

Best regards
Dariane Montalvão
Radisson Belém

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2017

This is a great hotel to stay if you want to enjoy Belem. In a great area of the city, with a fantastic staff that is always ready to do that additional step for you, and with very good installations. For me, it is always the first choice.

  • Stayed: May 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Helio D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonBelem, Assistente de qualidade at Radisson Hotel Maiorana Belem, responded to this reviewResponded May 22, 2017

Mr. Helio,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Radisson Hotel. We take pride in our “Yes I Can!” culture.

We look forward to your next stay.

Best Regard,
Dariane Montalvão
Radisson Belém

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2017

It's my second time on this hotel, always a good experience, nice peaple, very clean rooms, I will be back for sure! Kids love it too, it's very well located, walking distance to good restaurants, shooping and tourist places.

  • Stayed: April 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rita b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TarcisioFilho, Assistente de qualidade at Radisson Hotel Maiorana Belem, responded to this reviewResponded April 20, 2017

Dear Rita,
Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to read that you liked the Radisson service and location.
We look forward to your next stay!

Best regard,
Dariane Montalvão
Radisson Belém

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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