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“If given a choice, go someplace else”
Review of Golden Tulip Belem

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Golden Tulip Belem
Ranked #3 of 35 Hotels in Belem
Certificate of Excellence
Reviewed June 2, 2013

My 11pm arrival/check-in started off with the front desk telling me they had lost my reservation. We should have parted ways at that point. Once they decided to give me a room, they provided a room key-card that did not work. After standing in line for 10 minutes, I was handed a key-card to a room already occupied by guests. After another wait in line and another key-card, I entered a room to find that the key-card-activated lights did not work. After finally (the fourth attempt) receiving a key card that worked in the door and the power system, I made it to bed a little after midnight. However, the hotel errantly directed a wake-up call to my room at 4am!

Two days later, the check-out process was equally inept. Because I was checking out early (5:30am), the clerk was unable to give me a receipt for the last night, saying it was too early for the system to add that to the bill. Nevertheless, a slew of incorrect charges were added to my bill, and this took 4-5 minutes to rectify. The clerk promised me that a correct final bill for all the nights would be sent to my e-mail (something I need for reimbursement). That was four days ago, and I am still waiting.

Besides the incompetent front desk staff, the rest of the hotel experience was mediocre. The showers featured a small ridge purportedly to keep the water restricted to the shower area, although the daily post-shower pond provided evidence of a serious design flaw. Although, as a frequent overseas business traveler, I am used to not having a large selection of English-speaking channels on my hotel TV, the Golden Tulip offered only one partial news station in English. Not BBC, not SkyNews, not CNN International, but Bloomberg. No iron or ironing board was in the room. The gym contained one exercise bike, one treadmill, one elliptical, and some dumb bells (not to be confused with the ones working the front desk). Breakfast was decent.

If given a choice, go someplace else.

  • Stayed: May 2013, traveled on business
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Thank EricMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella M, Gerente geral at Golden Tulip Belem, responded to this reviewResponded September 13, 2016

Dear Guest,

We appreciate your feedback.

Best Regards,

General Manager e Team Golden Tulip Belém.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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23 - 29 of 509 reviews

Reviewed May 18, 2013

I first had made a reservation through booking.com. Then I visited the hotel website and they were advertising a cheaper deal, which I took. However, when I arrived at the hotel I was told that I would have to pay extra since we were two people and the reservation made through the hotel website it is automatically set for one person. This made the price goes way over what I had initially booked with booking.com, which it is set for two people automatically. I asked to talk to the manager to try to solve this problem (I am still waiting for this talk). Nonetheless, I wrote to customer services of both the hotel and the headquarters and up to this date I have NOT heard back from them. From that date I refrained from staying in any hotel of this chain. The fitness centre is terrible. They do not keep the air conditioning on, which makes you feel like in a 100 degrees sauna while exercising. The restaurant of the hotel is worth a visit for an afternoon snack.
There are better and cheaper hotels in Belem. I would NOT recommend staying at this hotel.

Room Tip: If you need to do laundry instead of paying overpriced services at the hotel just go around the corn...
  • Stayed: August 2012, traveled as a couple
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Thank Jbstefani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella M, Gerente geral at Golden Tulip Belem, responded to this reviewResponded October 24, 2016

Dear Guest

Thanks for your review.

Best Regards,

General Manager and Team Golden Tulip Belém

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2013

Belem is an interesting city and my business associates recommended this is a really great hotel. As a woman traveller on business I felt safe and the hotel was super clean and the amenities were very good. The breakfast buffet was good and overall it is a great choice in Belem.

Room Tip: go for the highest floor for the view
  • Stayed: March 2013, traveled on business
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Thank lkvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella M, Gerente geral at Golden Tulip Belem, responded to this reviewResponded October 24, 2016

Dear Guest

Thanks for your review.

Best Regards,

General Manager and Team Golden Tulip Belém

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2012

First Class Business Hotel for visiting Belem. Large confortable rooms. Helpful staff.
IThey accelerated my check in because I arrived very early in the day and prolonged my check out because I left late.
Don´t miss out on the pool on the 30th floor if only to take in the supurb view from up there.

  • Stayed: December 2012, traveled on business
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1  Thank adamvasco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella M, Gerente geral at Golden Tulip Belem, responded to this reviewResponded October 24, 2016

Dear Guest

Thanks for your review.

Best Regards,

General Manager and Team Golden Tulip Belém

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2012

Traveling for business to Bélem, I have tried two other well known hotels on previous trips, but this one is by far the the best choice. The hotel is new, the rooms, although small by North American standards, are comfortable, very clean, and complete, with a Northern European design. Room service is efficient. The breakfast buffet is excellent. The only noticeable downside is the tiny entrance lobby, which gets crowded very quickly, and the rather small restaurant. The hotel location is good, in a residential neighborhood, about 10 min by taxi to the historic quarters.

  • Stayed: October 2012, traveled on business
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1  Thank Malagueta1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella M, Gerente geral at Golden Tulip Belem, responded to this reviewResponded October 24, 2016

Dear Guest

Thanks for your review.

Best Regards,

General Manager and Team Golden Tulip Belém

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012

Ok, my initial plans not included an expensive hotel like this, but the place is amazing. The cleanliness, the modern decoration, the big rooms, the breakfast service and room service, all of them are great. The hotel is well located. close to Nazare Basilica and Boulevard Shopping. The swimming pool is on the 30th floor and the view of Belem from the top is breathtaking. If you plan to expend a little more on your stay at Belem this is a good choice.

  • Stayed: October 2012, traveled with family
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Thank Frederico C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella M, Gerente geral at Golden Tulip Belem, responded to this reviewResponded October 24, 2016

Dear Guest

Thanks for your review.

Best Regards,

General Manager and Team Golden Tulip Belém

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2012

This hotel is cosy, well decorated, clean, and well located.
Breakfast is good but I missed tapiocas and other local food and fruits. The highlight is the swimming pool, located at 30th floor, you can see the whole city, river and forest! The sunset view is spetacular!
Staff very friendly!

  • Stayed: November 2012, traveled as a couple
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Thank Vanessa_SP_Brazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella M, Gerente geral at Golden Tulip Belem, responded to this reviewResponded October 14, 2016
Google Translation

Agradecemos a avaliação.

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Additional Information about Golden Tulip Belem

Address: Travessa Dom Romualdo de Seixas 1560, Belem, State of Para 66055-028, Brazil
Phone Number:
Location: Brazil > State of Para > Belem > Umarizal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Belem
Price Range: $80 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Belem 4*
Number of rooms: 104
Official Description (provided by the hotel):
Golden Tulip Belém is located in a nice neighborhood, with easy access to main tourist and historical attractions. It's 20 minutes away from the International Airport Val de Cans and 10 minutes from the Basilica Nossa Senhora de Nazare. In a true cultural renaissance, the city presents museums, churches and restored old big houses, surrounded by modern leisure areas and cultural centers. There are streets where the tourist can enjoy the shades of the mango trees, immense green areas, good restaurants and the delicious regional typical culinary, besides the bars with a lot of charm and entertainment ... more   less 
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Also Known As:
Golden Tulip Belem Brazil

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