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Reviewed July 25, 2016 via mobile

- Room was dirty on arrival (see pictures)
- breakfast is not good (food cold, not restocked on time, not much options)
- most personal doesn't speak English
- service not very good
- Tv service unstable (sometimes some channels worked, sometimes not...)

+ good view from top floor
+ large room

Date of stay: July 2016
Trip type: Traveled as a couple
Thank simonsQ8415VN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allia_Hotels, Gerente geral at Allia Gran Hotel Pampulha Suites, responded to this reviewResponded July 29, 2016

Mr. Simon,
Was a pleasure to have him with us during your your trip to Belo Horizonte.
Your comments will be useful for us to improve our services in order to provide experiences that are pleasant.
Thanks for the time taken to us to make your comments!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2015

"New", this hotel was built for the 2014 World Cup attendees. Therefore, it is new, and for the most part would be desirable. The rooms are reasonably sized, although the shower stall is too small to get in and out of. The windows and walls are thin, and the barking dogs dark all night. The biggest problem is the lack of hot water, day or night. When asked to correct this problem the answer was, "Would you like a different room?" Not acceptable!

Room tip: Don't stay on ninth floor.
Date of stay: August 2015
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Tehlequah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Allia Gran Hotel Pampulha Suites, responded to this reviewResponded June 6, 2018
Google Translation

Olá!
Gostaríamos de agradecer por compartilhar sua experiência conosco! Sua opinião é fundamental para nosso crescimento!
Buscaremos corrigir e melhorar os pontos mencionados em sua avaliação. Conte sempre conosco quando retornar à Brasília.
Atenciosamente,
Fernanda Amaral - Gerente Geral do Allia Gran Hotel Pampulha Suites

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Reviewed 2 weeks ago
Google Translation

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Allia Gran Hotel Pampulha Suites, responded to this reviewResponded 1 week ago
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Reviewed March 21, 2019 via mobile
Google Translation

Date of stay: March 2019
Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente at Allia Gran Hotel Pampulha Suites, responded to this reviewResponded April 1, 2019
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Reviewed March 19, 2019 via mobile
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Date of stay: March 2019
Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol H, Gerente geral at Allia Gran Hotel Pampulha Suites, responded to this reviewResponded April 1, 2019
Google Translation

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