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Reviewed November 29, 2017

I've lost track of how often we have stayed here but every time we have received the same very personalized service. Most of the staff has been there for many year. this speaks columns of the quality of the management in a time when it can be so challenging to retain reliable co-workers. From the time we arrived, we were greeted by name throughout our stay there. As always a great breakfast and much information for touring BH. One incident this time stand out. We had been out for a long day and did not want to go out for dinner, nor order room service (we have in the past an it is very good). Sixths time we wanted a pizza. The young man at the font desk was most helpful in calling the pizzeria and helping us place our order. Our Portuguese is ok but we wanted it play it safe. this may not sound like a big thing but it is the little things that make any place special, like this pousada. We'll be back in April

Date of stay: October 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank rvatvl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniella N, Assessora Comercial e Marketing at Pousada Sossego da Pampulha, responded to this reviewResponded December 18, 2017

Thanks for the lovely review ! We are glad because you came back and enjoyed our service again! Our pleasure is to make you feel very special, as you are!
It's fantastic you appreciated our attentive staff ! We can't wait to see you again soon for another amazing experience! Best wishes!
Sossego da Pampulha Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2017 via mobile

I stayed for two nights. The location is ok, close to the Mineirão stadium. If you walk down to the Mineirão you will find a small cantine/restaurant on the left side which serves delicious food (price per weight). The hotel isn't the newest or most charming you will find but it's clean, the staff is friendly and helpful and the rooftop terrasse is nice and quiet - breakfast outstanding! For longer distances I used Uber which is really working perfectly. Also I suggest a visit in a beautiful restaurant called "Filé & cia" in the Flamingo road.

Date of stay: February 2017
2  Thank carmarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cibele M, Assessor Comercial e Marketing at Pousada Sossego da Pampulha, responded to this reviewResponded February 16, 2017

Dear Cazmella,
Thank you for your rating and for contributing with your opinion so now other travelers can choose the best place in BH. We are happy you highlighted in your feedback our location and proximity to the main sights and restaurants of the region. We always seek to meet every guest´s needs and expectations with excellence and provide in every space of the Pousada an atmosphere of tranquility and peace. We hope to welcome you again! Hoped that you enjoyed the typical delights of our State for breakfast, all handmade and from local products!
We aprecciate that you pointed out things we can improve. Our staff and owners are working in making our business as best as possible!
We hope that now Brazil has a special place in your heart!

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Reviewed December 1, 2016

This is our fourth time staying here adn you wonder if it will be as nice as the last times. Thankfully we were not disappointed. The staff was most cordial and welcoming, the breakfast is fabulous-great variety & always fresh. One of the things we enjoy is sitting on the rooftop veranda and overlooking the city. What's nice is other guest come and we get to meet & get to know them. We've met ones from all over Brazil & the world.

Date of stay: November 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank rvatvl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cibele M, Assessor Comercial e Marketing at Pousada Sossego da Pampulha, responded to this reviewResponded December 7, 2016

Prezado Mac,
Ficamos felizes por atendermos suas expectativas e gratos por compartilhar sua experiência conosco ! É sempre bom receber vocês, nosso desejo é ser como sua casa no Brasil.
Esperamos que retorne muitas e muitas vezes. É um prazer atendê-los.
Atenciosamente,

Dear Mac,
It is always a pleasure to receive you!
We are happy to achieve your expectations and grateful for sharing your experience with us! Our desire is to be like your home in Brazil.
We hope you may return many, many times.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2015

This is the third time we have stayed here-that speaks for itself. This time I was sick-the ole stomach bug. The staff at the pousada went out of their way to provide for me and my various needs. We had several specific requests and they were all responded to promptly and happily . It was great that the staff spoke English so well. We will continue to stay here when we are in BH.

Date of stay: February 2015
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank rvatvl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2014

We have stayed here 2 times & both have been refreshing. Staff speaks English, great diversity in fresh breakfast, quiet location, clean room & facility, good wifi, great location, good view of city from roof-top pool area (as well as the football stadium), grocery store close as well as the lake for a safe area for walking/jogging. Overall the peaceful atmosphere of the pousada made for a relaxing stay in the midst of the business and noise of BH. Returning to BH in Feb and plan to stay here again

Date of stay: November 2014
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank rvatvl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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