I stayed at the San Marco hotel during a conference. It is a remodeled property, but the significant effort to refurbish the place could not mask the reality of an old, decaying building. The rooms are spacious and reasonably appointed, but the bathroom was old with cracked tiles and a leaking pipe (the housekeeping staff put a pile towels on the floor but the water seeped through anyway). On top of it, during part of my stay there was no water supply to the room at all, and during another part we just had no hot water... Most of the staff did not speak or understand English, so attempts to get help or explanations on the phone have failed.
The halls are kept dark with motion detectors that are supposed to switch the lights on when a walking person is detected. The problem is that sometimes they do detect you, sometimes they don't - it can be pretty dark and scary when they don't.
On checkout I stated that I consumed one (1) bottle of water from the minibar, and the bill was prepared accordingly and signed. Then the front desk lady decided that according to her records I consumed two (2) bottles, not one. She spent the next twenty minutes on canceling the old bill and trying to create a new one, fighting the computer and stopping occasionally to answer the phone. All this effort and checkout delay for approximately $2.50 in (disputed) charges. I was glad to be out of there.
- Official Description (provided by the hotel):
- The San Marco Hotel is located in the Hotel Sector South, next to the nerve center of national decisions. Near the Esplanade of Ministries, High Courts, Congress and the Planalto Palace. The location is privileged, surrounded by shopping, shopping areas, banks, bars, restaurants and nightclubs. The San Marco Hotel is the perfect place for those who come to Brasilia for business or pleasure. Internal and external parking. Bar and panoramic restaurant. Local luggage guard. We have 256 apartments. panoramic outdoor pool with hot tub on the roof. an indoor pool with sauna steam or dry, massage, Jacuzzi and Scottish shower. Feijoada served on the roof with separate ingredients and live music every Saturday. 07 salons and independent rooms with capacity for up to 1,500 people in total. Availability of connecting rooms, uncarpeted apartments, apartments with a balcony, rooms and luxury suites, apartments with Jacuzzi and rooms for people with special needs. ... more less
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- Also Known As:
- San Marco Hotel Brasilia, Brazil