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“Spartan”
Review of San Marco Hotel

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San Marco Hotel
Ranked #32 of 57 Hotels in Brasilia
Certificate of Excellence
Reviewed August 30, 2012

I stayed at the San Marco hotel during a conference. It is a remodeled property, but the significant effort to refurbish the place could not mask the reality of an old, decaying building. The rooms are spacious and reasonably appointed, but the bathroom was old with cracked tiles and a leaking pipe (the housekeeping staff put a pile towels on the floor but the water seeped through anyway). On top of it, during part of my stay there was no water supply to the room at all, and during another part we just had no hot water... Most of the staff did not speak or understand English, so attempts to get help or explanations on the phone have failed.

The halls are kept dark with motion detectors that are supposed to switch the lights on when a walking person is detected. The problem is that sometimes they do detect you, sometimes they don't - it can be pretty dark and scary when they don't.

On checkout I stated that I consumed one (1) bottle of water from the minibar, and the bill was prepared accordingly and signed. Then the front desk lady decided that according to her records I consumed two (2) bottles, not one. She spent the next twenty minutes on canceling the old bill and trying to create a new one, fighting the computer and stopping occasionally to answer the phone. All this effort and checkout delay for approximately $2.50 in (disputed) charges. I was glad to be out of there.

Room Tip: I guess one should make sure the plumbing in the room is sound.
  • Stayed: August 2012, traveled on business
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1  Thank Reuel_Tidhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 - 12 of 223 reviews

Reviewed September 12, 2011

Estivemos lá para uma Convenção, e que hotel velho e sem manuntenção!!! Com carpete no piso, mofado, mal cuidado... Banheiro entupido! Fora que o restaurante é na cobertura e ficamos no andar de baixo, não dava para dormir devido o arrastar de moveis e cadeiras, e na 6a feira e sábado o som alto foi até as 1:00 da manhã!!!

  • Stayed: September 2011, traveled on business
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1  Thank flavimeneses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2011

I had never stayed in an hotel where the windows could not block the noise from the outside world like this one. As Brasilia is a city wher you can hardly walk anywhere, the highways outside the hotel where always full of cars, motocycles, etc.
I changed form the 4th floor that has been revamped without solving this problem to the 7th to try to get less noise but the bathroom was old and needsing repairing.
The besti thing about this hotel was breakfast with marvellous fruits and juices and everything nicely displayed very early in the morning wihch was good because I could not sleep and would take breakfasta around 6 a.am.
The other good thing about this hotel is the staff. They got me everything I asked for very quickly: more hangers, a cable for internet (they charge 15 reais for 24 hours connection which is ridiculous),etc.
As I was invited to a congress I do not know the price for the rooms

  • Stayed: May 2011, traveled on business
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Thank IsabelTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2010

Brasilia was designed in the 1960s. I think nothing in the San Marco has been updated since then.

The street noise is horrendous. This is all due to the completely antiquated windows in the hotel that really keep out zero sound. I felt like I was trying to sleep in the median strip of the highway next to the hotel. And I am a heavy sleeper.

The light switch in the bathroom worked 1 time out of 10. There was no hot water one of the two mornings I stayed there.

The staff are nice enough, they do a decent breakfast, and the roof deck is actually very nice. But its all overshadowed by how run down the rooms are and how hard it is to get a decent night's sleep with the traffic noise.

Stay somewhere else.

  • Stayed: June 2010, traveled on business
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Thank MarkP_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2010

It is in very poor condition. The doors and windows do not close all the way in several of the rooms that I saw. The outside noise is incredible. There is no sound proofing or dampering in the rooms. The rooms are also dirty, stains on sheets, dirty toilet, filth on sliding glass door. The location was good as was breakfast. Unless the rooms are totally free I would recommend that you look elsewhere.

  • Stayed: March 2010, traveled on business
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Thank Stockargus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 days ago
Google Translation

  • Stayed: September 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Alessandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

  • Stayed: September 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Raquel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Marco Hotel

Address: SHS Quadra 5 Bloco C | Setor Hoteleiro Sul, Brasilia, Federal District 70322-914, Brazil
Location: Brazil > Federal District > Brasilia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Brasilia
Price Range: $81 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Marco Hotel 3*
Number of rooms: 256
Official Description (provided by the hotel):
The San Marco Hotel is located in the Hotel Sector South, next to the nerve center of national decisions. Near the Esplanade of Ministries, High Courts, Congress and the Planalto Palace. The location is privileged, surrounded by shopping, shopping areas, banks, bars, restaurants and nightclubs. The San Marco Hotel is the perfect place for those who come to Brasilia for business or pleasure. Internal and external parking. Bar and panoramic restaurant. Local luggage guard. We have 256 apartments. panoramic outdoor pool with hot tub on the roof. an indoor pool with sauna steam or dry, massage, Jacuzzi and Scottish shower. Feijoada served on the roof with separate ingredients and live music every Saturday. 07 salons and independent rooms with capacity for up to 1,500 people in total. Availability of connecting rooms, uncarpeted apartments, apartments with a balcony, rooms and luxury suites, apartments with Jacuzzi and rooms for people with special needs. ... more   less 
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Also Known As:
San Marco Hotel Brasilia, Brazil

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