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“Worst experience in Brazil”

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Blue Tree Premium Jade Brasilia
Ranked #10 of 56 Hotels in Brasilia
Certificate of Excellence
GreenLeadersBronze level
Los Angeles, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Worst experience in Brazil”
Reviewed June 23, 2014

The hotel is a relatively new building.
The room was generous in space but the bathroom was too small. The room was very noisy. Windows glass are not soundproof. Good luck trying to sleep past 8:00 AM.
They charge FULL penalties if you change your reservation 60 days from your stay.
There was no assistance to take my luggage and my girlfriends up to the room. Basically you have to grab the bell cart and do it yourself, which it is ok for and inexpensive hotel... not this one.
There is nothing around this hotel. Every cab ride to the hotel zone cost me $50 Reais each way (Approx. US$22). And it takes half an hour. It seemed way too far from the fun neighborhoods.

Room Tip: There are some suites with pool access on the first floor. Maybe those rooms are better.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vicavila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeral_jadebsb, Gerente geral at Blue Tree Premium Jade Brasilia, responded to this review, December 21, 2016

Dear Guest,
We thank you for you staying with us and we also appreciate your review abou tour hotel.
It is with great satisfaction that we inform you that since your stay we have made many changes.
We would like to invite you to visit us and take advantage of all our improvements.
Sincerely,
José Guilherme Oliveira – General Manager of Blue Tree Premium Jade Brasília
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,062 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
alexandria, virginia
Level Contributor
177 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 6, 2014

I am writing because we chose this hotel based on the rating and reviews from Tripadvisor.
The reviews are correct if you are a Brasilian national, the hotel is far from any tourist attraction.
so to be fair I will list the Pos and cons for a foreign tourist.

Pros:
the hotel is new, open 10/2014
Has a large pool area
there are two shopping centers within a 20 min walk
standard clarion room
breakfast included

Cons
it is not use to the tourist crowd.
no information in reference to anything.
guest service desk empty
no tours, no maps
not service oriented, self service
charged 8.00us for a bucket of ice
no ice machines
in an industrial area
40.00-50.00 to tourist area by Taxi
far removed to any attraction
no english spoken
one towel for two people
poor service

Discovered that this is a very popular hotel for business traveler from Brazil
Locals like the pool on weekends and come to use it. We moved after two days to center city as the taxi cost were building up fast
The new hotel was not that important to us, connivence to our tourist attractions was much more important. there are better choices in center city

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tikibartobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeral_jadebsb, Gerente geral at Blue Tree Premium Jade Brasilia, responded to this review, December 21, 2016

Dear Guest,
We thank you for you staying with us and we also appreciate your review abou tour hotel.
It is with great satisfaction that we inform you that since your stay we have made many changes.
We would like to invite you to visit us and take advantage of all our improvements.
Sincerely,
José Guilherme Oliveira – General Manager of Blue Tree Premium Jade Brasília
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blue Tree Premium Jade Brasilia

Property: Blue Tree Premium Jade Brasilia
Address: Setor Sgcv Lote 15 | Park Sul, Brasilia, Federal District 71215-650, Brazil (Formerly Clarion Hotel Brasília)
Location: Brazil > Federal District > Brasilia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Brasilia
#8 Luxury Hotel in Brasilia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Blue Tree Premium Jade Brasilia 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Blue Tree Premium Jade Brasília has everything you need to feel at home! Every detail, service, or care, is done thinking about your well-being. Enjoy a delicious breakfast and relax with a swim in the pool at sunset. Be amazed with the quality of Blue Tree Hotels. ... more   less 
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Also Known As:
Blue Tree Premium Jade Brasilia Brazil

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