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“Good hotel”
Review of Brasil 21 Suites

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Brasil 21 Suites
Ranked #30 of 56 Hotels in Brasilia
Certificate of Excellence
Gothenburg, Sweden
Level Contributor
50 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good hotel”
Reviewed January 11, 2014

Good hotel near central parts of Brasilia.

Helpful staff, good breakfast and dinner options. Spacious rooms with minibar etc.
Good pool area on rooftop with decent view of Brasilia.

Recommended for both business and pleasure.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sampaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plinio_MB, Gerente geral at Brasil 21 Suites, responded to this review, January 13, 2014
Dear Sampaholic,

Thank you for choosing Brasil 21 Suítes as your accommodation in Brasilia.
Take this opportunity to thank your comments, which help to improve our services.
Sincerely,
Plinio de Souza - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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345 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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  • Any
English first
Jonesville, Michigan, United States
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 5, 2014

I have stayed here on numerous occasions, its always been my go-to hotel. Always spotlessly clean, super helpful staff, very cheery and friendly. The rooms are large and the beds are extremely comfortable. I would give higher rating but its always a bit pricey compared to other properties in Brasilia.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vern B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plinio_MB, Gerente geral at Brasil 21 Suites, responded to this review, January 7, 2014
Dear Vern B,

Thank you for choosing Brasil 21 Suítes as your accommodation in Brasilia.
Take this opportunity to thank your comments, which help to improve our services.
Sincerely,
Plinio de Souza - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Level Contributor
98 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 15, 2013

I have traveled in several places in Brazil and my stay at this hotel was definitely under expectations. There always big line at the front desk. It seems that they are understaff and really slow. The rooms are good enough even if the furniture is basic. The speed of service is incredibly slow. It took ages to whatever you ask for. Espresso coffee has to be paid out f breakfast fee.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renato28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review, November 18, 2013
Dear renato28,

Thank you for choosing Brasil 21 Suiítes as your hosting in Brasilia.
We apologize for not fully meet your expectations with some services. We are taking the necessary steps to improve this aspect in their next hosting. Take this opportunity to thank your comments, which help to improve our services.
Sincerely,
Plinio de Souza General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, PR
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2013

Maybe I'm too used to average Brazilian hotels that even the 21 Suites seemed good. I too thought my booking was for Meliá 21, and I was slightly disappointed when it turned out to be another one of the Meliá properties. However, I ended up not minding; my room was spacious with a living area and suite. I actually thought breakfast was slightly above average when compared to other hotels - an omelet station isn't a breakfast feature in other hotels I've stayed in Brazil.

I received a drink voucher at check-in, which was incredibly welcome; the only downside was the front desk never replying my request for a masseur, but soon after that I felt that I didn't even need one anymore. When I needed to extend my stay the staff was very accommodating and helped me with instructions on how to do it while still paying the very same online rate I got through a booking agent.

My room was clean, I didn't notice anything off about it. Overall I thought it was very good, specially when prices quoted elsewhere in the city were far from acceptable. And location is basically the same as any other hotel in Brasília, since they're all in the same sector, just divided between North and South.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaohtsai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review, October 16, 2013
Dear shaohtsai,

Thank you for choosing Brasil 21 Suiítes as your hosting in Brasilia.
We apologize for not fully meet your expectations with some services. We are taking the necessary steps to improve this aspect in their next hosting. Take this opportunity to thank your comments, which help to improve our services.
Sincerely,
Plinio de Souza General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Recife, PE
Level Contributor
167 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed July 16, 2013

Room very spacious and very very comfy. Internet access with no problems. The hotel also offers a free bike to stroll in the city park.

Average gym in the complex. Good variety of restaurants. Good breakfast.

As every hotel in Brasilia, a bit overpriced.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobertoAlbuquerque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review, July 17, 2013
Dear RobertoAlbuquerque,

We would like to thank your kind comments regarding your stay with us. We hope soon to have the pleasure of welcoming you again in Brasil 21 Suítes!
Sincerely,
Plinio de Souza - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2013

This is an expensive hotel for what it is. Unimpresive. The rooms are very basic and the internet connection is pretty ustable. It seems under-staffed as there is always a line at the front desk. The lobby is 2nd rate and is connected directly to a convenience store... it's just not a very nice hotel for what it costs.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alejandro J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review, July 2, 2013
Dear Alejandro J,
Thank you for choosing Brasil 21 Suiítes as your hosting in Brasilia.
We apologize for not fully meet your expectations with some services. We are taking the necessary steps to improve this aspect in their next hosting. Take this opportunity to thank your comments, which help to improve our services.
Sincerely,
Plinio de Souza General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, Brazil
Level Contributor
138 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
Reviewed February 18, 2013

Making a reservation at one hotel only to find that you booked another one can be rather annoying. So, beware: there are 3 Melia Brasil 21 in Brasilia, all of them located side-by-side near the TV Tower and Parque da Cidade, at SHS (Setor Hoteleiro Sul). I made the reservation by phone, and the attendant, although very friendly, insisted that I was booking the Melia Brasil 21 (actually another hotel). I wouldn´t say that Melia Brasil 21 Suites is a bad hotel; but the Melia Brasil 21 (without the "suites") is simply better. Much better.
My family and I occupied two "suites". Both were spacious and quiet, but clearly worn-out. At my room, the toilet flush was broken, and was promptly repaired. But my kids weren´t so lucky: their room´s A/C was out of order, and it took a whole hot summer night to get it fixed.
Breakfast was poor (for Brazilian standards), and the reception desk staff just average.
I wouldn´t consider another stay.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PHX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review, February 21, 2013
Dear PHX,

Thank you for choosing Brasil 21 Suítes as your hosting in Brasilia.
We apologize for not fully meet your expectations with some services like ar condicional and toilet flush. We are taking the necessary steps to improve this aspect in your next hosting. Take this opportunity to thank your comments, wich help to improve our services. We hope to have the pleasure of welcoming you again in Brasil 21 Suítes in a near future!

Sincerely,

Plinio de Souza - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brasil 21 Suites

Property: Brasil 21 Suites
Address: SHS Q. 6 Bloco F 6 Block F | Complexo Brasil 21, Brasilia, Federal District 70316-000, Brazil (Formerly Tryp Park)
Location: Brazil > Federal District > Brasilia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Brasilia
Number of rooms: 178
Reservation Options:
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Also Known As:
Brasil 21 Suites Brasilia, Brazil

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