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Reviewed November 30, 2018 via mobile

Large room and bathroom, very clean and tidy. Staff was very professional, welcoming and friendly. The breakfast was exceptional. The location is very good. Old, and it shows. Staff is most hospitable and endearing though, and it's easy to move around the city center (it's located in the planned "North hotel center", near the Esplanada). AWESOME breakfast!

Date of stay: October 2018
Trip type: Traveled with family
Thank FaheemFarooquef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucianoM3614, Supervisor de Recepção at Windsor Plaza Brasilia Hotel, responded to this reviewResponded December 2, 2018

Dear Guest,

Thank you so much for taking the time to post your review. I am pleased you had such a lovely time in our Hotel and that the team here at The Windsor Plaza Brasília took such good care of you. We hope you will come back soon.

Kind regards

Windsor Plaza Brasília Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2018 via mobile

was accompanying my wife who was staying at the hotel and the approach of the hotel employee was inappropriate, since the fact that I wanted to accompany my wife to the room was deducted as wanting to take some benefit from the establishment. In summary, i was able to stay with my wife at the hotel for only 10 minutes, otherwise I world have to pay a room rate. Very sad this situation.
After a mismatch of information, we were attended by Mr. Leonardo Monteiro, Hotel Manager. He was very attentive, polite and solved all our problems, so I would change my first impression of the hotel's attendance. In relation to the accommodations, are very good, comfortable and also highlight the great location of the Hotel. Thank you Mr. Leonardo for changing my first impression and I recommend the hotel to everyone wanting to stay in Brasilia.

Date of stay: November 2017
Trip type: Traveled with family
Thank fachufaheem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorP5, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this reviewResponded October 31, 2018

Dear guest,

We fell honored with your feedback, because according to our procedures, it gives us the opportunity to always improve our services and find the best way to fulfill all of our guests needs and provide the maximum comfort during their stay. Also, I would like to thank you for the distinguished time you spent telling us about your experience. We are glad to know that you had a good time here with us. We are looking forward to welcome you back at our hotel.

Kind Regards
Leonardo Monteiro
Gerente de Recepção

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Reviewed July 29, 2018

This hotel is well located for visiting the main attractions in Brasilia. The breakfast is very good. Some of the rooms can be a bit noisy so better request ones that do not face the main street. The rooms are ok, they are spacious and the bed is good too.

Date of stay: July 2018
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank TravelWorldMap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciano M, LMax at Windsor Plaza Brasilia Hotel, responded to this reviewResponded July 31, 2018

Dear Guest, Thank you for writing this kind review of your experience at The Windsor Plaza Brasília. I am delighted that you enjoyed your experience with us and that you appreciated our location and our services. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you. Kind regards Windsor Plaza Brasilia team

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Reviewed April 4, 2018 via mobile

Hovered between a 3 and 4 rating. Hotel has some appealing features. It’s reasonably well located within the hotel quarter of Brasilia within walking distance of the Convention Centre and iconic architectural wonders for which Brasilia is well known. The service in the Restaurant and Reception is excellent. Food is good. One downside is night-time noise from the vicinity of the gas station to the rear of the hotel as well as from a generator from a neighboring hotel. Otherwise not a bad hotel.

Date of stay: March 2018
Trip type: Traveled on business
Thank FrequentFlier668444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciano M, LMAX at Windsor Plaza Brasilia Hotel, responded to this reviewResponded April 5, 2018

Dear Guest, Thank you for sharing your feedback about your stay, we are glad to note that you appreciated the service, location and the staff, however we are disappointed to learn that you were not fully satisfied. We recommend that in your next stay to ask for a higher floor on the quiet side of the hotel. Also, our executive team has been reported about the issues you experienced during your stay. Guest satisfaction is of paramount importance for us and we take pride in the delivering the best service to our guest as this is what defines us. We are looking forward to see you again in the near future. Kind Regards, Windsor Plaza Brasília Team

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Reviewed March 29, 2018

Brasilia has an abundance of hotels and we selected Windsor Plaza based on the ratings of other travellers and location. We were not disappointed, although the rooms are somewhat ‚‘‘standard luxury“ showing no particular features. The restaurant and the breakfast in particular was excellent. The staff was very helpful and courteous.

Room tip: our preference was an upper level floor
Date of stay: March 2018
Trip type: Traveled as a couple
Thank pkshouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luciano M, LMAX at Windsor Plaza Brasilia Hotel, responded to this reviewResponded March 31, 2018

Dear Houston,
Thank you for writing this kind review of your experience at The Windsor Plaza Brasília. I am delighted that you enjoyed your experience with us and that you appreciated our location and our services. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you. Kind regards Windsor Plaza Brasilia team

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