What a chaos when we arrived at the reception.
We have booked 4 rooms, 2 for my family and 2 for business partners all booked together using their website.
The 2 rooms for my business partners they initially did not found and then noticed that they are in a different part of the hotel which has its own reception.
From my room they only found 1, it took them 30 minutes to find the other room, which was at the end next door.
But no sorry, no "have a drink while we sort out the problem" or similar....
They don't write on their webpage that the rooms are in different blocks so you have to be careful if you travel with smaller children.
For me this hotel is not more than average.
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- Also Known As:
- Melia Brasil 21 Hotel Brasilia
- Melia Hotel Brasilia
- Sol Melia Brasilia
- Melia Brasil 21 Brasilia, Brazil