It was likely just a poor choice on my part, thinking I could get a decent "plain old" cup of coffee at a smoothie cafe. I gave Tropical an "average" rating only because I am aware that I chose an item they probably aren't known for. That said, I also think that no matter what type of service or product you are offering, a customer should not have to yell "helloooo" to find out if you are, in fact, open.
The young man who came out from the back barely greeted me, took the money for the coffee and never said "thank you."
The coffee itself tasted fine, but it wasn't even hot. It wasn't even drinking temperature, it was gulping temperature.
I'll bring the coffee from home next time. Maybe give them a try for a smoothie instead.