I'll preface this by saying I have been a loyal Holiday Inn (now IHG) customer for over 20 years. Having stayed at the Appleton, WI HI before, I thought I'd give someone else a try.
WOW! What a great experience. Every single person encountered from front desk, housekeeping, breakfast area was on their game. Greetings with smiles and an overall sense of commitment to their work and our comfort was pervasive throughout.
The rooms were large, clean, and updated. Best hotel bed I've slept in in years and probably ever. Best shades I've ever seen to block out the early morning light. Excellent TVs (even one in the bathroom).
I had an opportunity to share our positive experience with the manager upon checkout. I'm not sure what customer service program they are using, but others (HI-IHG) should take note.
Great work by all....we will be back.
- Official Description (provided by the hotel):
- Services/Amenities Include: Entire Hotel is Smoke-Free; Complimentary 24-Hour Coffee; Complimentary Popcorn Upon Arrival, Indoor Pool and Whirlpool; Game Room; 24-Hour on/off-site Fitness Center; 24-Hour Guest Laundry; 24-Hour Refresh & Replenish Mart, Expanded Lobby & Breakfast Lounge (2 Inviting Fireplaces); Complimentary Expanded Breakfast Buffet (with hot waffles),Complimentary Wired & Wireless High Speed Internet; Complimentary 24-Hour Business Center, Van Shuttle Service; Room Service from Glass Nickel Pizza Company, Within Walking Distance of the Fox River Mall, Fox Cities Stadium, Johnathan's Italian Bistro,and Coaches Corner, Hospitality Center in each room consisting of Microwave Oven, Refrigerator & Coffee Maker; Executive Desk w/Ergonomic Chair, 27 inch Widescreen LCD Panel TVs in all Guestrooms and 13 inch Widescreen LCD Panel TVs in all Guestroom Bathrooms, Comfort Bedding Promise with Symbol Pillow Top Mattresses in all Guestrooms. ... more less
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- Also Known As:
- Settle Inn And Suites Appleton
- Settle Inn & Suites Appleton Hotel Appleton
- Settle Hotel Appleton