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“Excellent for value”

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Wingate by Wyndham Appleton
Ranked #2 of 25 Hotels in Appleton
Certificate of Excellence
Reviewed May 11, 2013

I decided to bring my wife and our youngest (3 yr old) to Appleton for mothers day weekend. We stayed at this hotel about a year and a half ago when it was the "Settle Inn". For what we payed for one nights stay this was an excellent hotel! The bathroom in our room was extremely nice and clean. The room itself was also clean. I agree with a previous reviewer that the Flat Screen TV size throughout the hotel was small. The bed for me was uncomfortable, however, I qualify that statement with the fact that I sleep on a TemperPedic at home with an adjustable base. The pool was nice and warm, although I think there was a soccer tournament in town because it was full of rambunctious teenage boys. The location of the hotel is also excellent as it is right on the north side of the mall. I will definitely stay here again as we come to Appleton about once a year.

  • Stayed: May 2013, traveled with family
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Thank JRay82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenDeBauche, General Manager at Wingate by Wyndham Appleton, responded to this reviewResponded July 11, 2013

Good Afternoon JRay,

Thank you for your review. I would also like to thank you for your loyalty to us with our new Ramada Brand. We have since upgraded out TVs to 42' Lg Flat Screens that look more proportional to our room size. In the near future we will also be upgrading all of our bedding and mattresses. We would love to have you back to get your feedback once the change has happened.

Thank you for your time.

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763 - 769 of 821 reviews

Reviewed May 6, 2013

Overall the visit was just fine. The hotel is contemporary and spacious. So much so the much promoted "flat screen TVs" are out of place as they are very small in relationship to their placements throughout the hotel. The hotel decor is warm, inviting and offers plenty of space. Beds are a little soft, housekeeping, as stated in other reviews, seems a little lax. We had specific shower issues, and some miscommunication among staff resulted in the problem not being resolved until near the end of our stay, but the management team vowed to make it right and asked for mailing address before we left.

Free breakfast is typical of the level of a hotel. Area could be better arranged as bottle necks of people seemed to be everywhere and not enough seating based on the level of occupancy for this particular weekend.

Overall it was worth the rate and made for a reasonable stay.

  • Stayed: May 2013, traveled with family
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Thank msr63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenDeBauche, General Manager at Wingate by Wyndham Appleton, responded to this reviewResponded July 11, 2013

Hi Msr63,

Thank you for your great review. Since your stay we have upgraded all of the TVs in our guest rooms. They are now 42' LG Flat Screen TVS and, may I say, they look awesome. Please come and see us again and give your feedback. We will also be upgrading out breakfast at the tail end of this year and have set in motion a great housekeeping action plan to improve our service.

Thank you for your time and have a great day!

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Reviewed April 8, 2013

I had heard of this hotel from a friend so we stayed there this past weekend. Housekeeping did not clean our room during our stay. They didn't even empty our garbage, or take our dirty towels. I am almost 100% sure they didn't even step foot in our room. We ourselves had to go down to the desk to get towels and more cups. Isn't that the point of staying in a hotel is not having to do anything? I could have stayed home and had my own unlimited supply of towels and cups. While eating breakfast, which by the way was sub par at best, the table next to use was complaining to each other about the lack of housekeeping as well. Pool was okay, hot tub was very small. The younger girl working the desk around 2am had arranged a cab for us to take back from being out at The Bar, it was awesome to have a cab waiting just for us! She had also previously directed us to a great pizza place that delivered after midnight. The girl at check in, and the the girl working at 2am was amazing!! Housekeeping was not. Not sure if we will be back since we couldn't even get our room serviced the first time!!

  • Stayed: April 2013, traveled as a couple
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1  Thank justine4family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenDeBauche, General Manager at Wingate by Wyndham Appleton, responded to this reviewResponded July 11, 2013

Hello Justine,

Thank you for taking the time to share your experience. I understand that we fell short of your expectations in our housekeeping department. Since then, we have rolled out a new housekeeping action plan and have remedied the situation. Your feedback was pivotal in this plan. I am also excited to tell you that we will be upgrading our breakfast at the tail end of this year. We will be added more of a selection. If there are any specific items you would like to see, please feel free to contact me.

Thank you again for your time.

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Reviewed March 9, 2013 via mobile

Another great stay. This crew is amazing. They always outdo themselves. I always stay here as the rates are great and the rooms are nice and new. I have started to notice a trend of the housekeeping has started to get a little sloppy. Not sure my sheets were changed and some things just appeared to not get cleaned too well. For me not a big deal as their customer service is what I value the most

  • Stayed: March 2013
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Thank BlutoDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenDeBauche, General Manager at Wingate by Wyndham Appleton, responded to this reviewResponded July 11, 2013

Good Afternoon Dave,

Thank you for taking the time to share your experience here at the Ramada Appleton. We love to hear that our Customer Service is exceeding your expectations. We have since rolled out a new housekeeping standard based on your comments. Thank you for your part in that.

We hope to see you again soon.

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Reviewed February 25, 2013

The staff at this hotel is amazing! They work so hard to make sure that their guests are satisfied in every way. There is a continental breakfast in the morning. Also available is a washer and dryer if you need to do your laundry. I highly recommend this hotel on your next visit to Appleton, Wisconsin!!!

  • Stayed: February 2013, traveled on business
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Thank jwyanzah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada A, Front Office Manager at Wingate by Wyndham Appleton, responded to this reviewResponded September 5, 2014

Thank you for your kind review! We look forward to seeing you again!

Thank you,
Stephanie
Front Office Manager

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Reviewed January 25, 2013

we had a great stay at this hotel when we are in Appleton we will stay here again the staff are great the breakfast was good the rooms were clean and good size the pool was warm and comfortable no problems

Room Tip: any of the rooms because the staff makes sure your stay is great THANKS
See more room tips
  • Stayed: January 2013, traveled with family
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Thank rxtlfm14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada A, General Manager at Wingate by Wyndham Appleton, responded to this reviewResponded September 5, 2014

Thank you for your review! We appreciate your kind words!

Thank you,
Stephanie
Front Office Manager

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Reviewed January 8, 2013 via mobile

Has yet another great experience with Settle Inn. Jen and Amy are the best and treat you like royalty. I am there often and at times for weeks and it does not matter they always go above and beyond. We had my file there this past time and gave us a bigger room, they helped get us a cab and even picked up the cost. Unbelievable in this day of age to have people do this for you. Great staff, great location and a great price. You won't go wrong with these guys.

  • Stayed: January 2013
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Thank BlutoDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada A, Front Office Manager at Wingate by Wyndham Appleton, responded to this reviewResponded September 5, 2014

Thank you so much for your review!

Thank you,
Stephanie
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Appleton

Address: 1565 N Federated Dr, Appleton, WI 54913-8504 (Formerly Ramada Appleton)
Phone Number:
Location: United States > Wisconsin > Appleton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Appleton
#2 Family Hotel in Appleton
#5 Business Hotel in Appleton
Price Range: $94 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Appleton 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Services/Amenities Include: Entire Hotel is Smoke-Free; Complimentary 24-Hour Coffee; Complimentary Popcorn Upon Arrival, Indoor Pool and Whirlpool; Game Room; 24-Hour on/off-site Fitness Center; 24-Hour Guest Laundry; 24-Hour Refresh & Replenish Mart, Expanded Lobby & Breakfast Lounge (2 Inviting Fireplaces); Complimentary Expanded Breakfast Buffet (with hot waffles),Complimentary Wired & Wireless High Speed Internet; Complimentary 24-Hour Business Center, Van Shuttle Service; Room Service from Glass Nickel Pizza Company, Within Walking Distance of the Fox River Mall, Fox Cities Stadium, Johnathan's Italian Bistro,and Coaches Corner, Hospitality Center in each room consisting of Microwave Oven, Refrigerator & Coffee Maker; Executive Desk w/Ergonomic Chair, 27 inch Widescreen LCD Panel TVs in all Guestrooms and 13 inch Widescreen LCD Panel TVs in all Guestroom Bathrooms, Comfort Bedding Promise with Symbol Pillow Top Mattresses in all Guestrooms. ... more   less 
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Also Known As:
Settle Inn And Suites Appleton
Settle Inn & Suites Appleton Hotel Appleton
Settle Hotel Appleton

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