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“Not sure why this location is #1?”

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GrandStay Hotel & Suites Appleton-Fox River Mall
Ranked #5 of 25 Hotels in Appleton
Housatonic, Massachusetts
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not sure why this location is #1?”
Reviewed October 14, 2013

Fine place to stay but not the best Appleton had to offer. Rooms are well appointed but the walls are paper thin could hear both my neighbors far too late into the night. Breakfast was, hate to say it, horrible. Fake eggs and super greasy hash brown type things.

On a positive note, thefront desk staff was super helpful, efficient, and friendly.

All in all though, there is a hotel right around the corner that is more deserving of a #1 ranking! Sadly for us it was fully booked.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney B, and General Manager at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, October 18, 2013
Thanks for your review and your compliments about our front desk staff but were very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we apologize our accommodations did not meet your expectations.

every guest ~ every time
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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535 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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  • Japanese first
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English first
Freeport, Illinois
1 review
Reviewed October 14, 2013

Close to the Interstate --- rooms were of excellent quality, nice breakfast, quiet and clean. Would recommend hotel--- only a few miles from Lambeau. Not real familiar when it comes to places to stay in the area, this was a good selection.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank nc99702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney B, and Staff at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, October 15, 2013
Dear Green Pay Packer Fan,
Thanks for the nice review and were happy you enjoyed our quiet and clean hotel. We look forward to accommodating you on your next stay.

every guest~every time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed October 13, 2013

Usually stay in Kimberly but all the hotels were booked because of the Grren Bay Packers game at home last weekend. Found this hotel - what a gem. The room was spacious and clean. The bed was very comfortable and the entire staff, from the front desk to the housekeeping staff were very service oriented. We were greeted with a smile from every one of the Grandstay staff. It was a wonderful experience - conveniently located and a good value. We will definitely stay again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank C A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney B, and Staff at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, October 15, 2013
Dear Packer Fan,
Thanks for the lovely review and were happy you enjoyed your stay. Our location is ideally located next to the Fox River Mall and convenient to HWY 41 for access to the games. Were happy you enjoyed the comfortable beds as well as the cleanliness of the hotel. The entire staff is dedicated to our overnight guest and welcome you with smiles and customer service. Hope to see you soon!

every guest~every time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chassell, Michigan
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 13, 2013

The hotel is such a peaceful place to stay after a long drive. It is so nice and clean and the entire staff is so nice. It is quiet, the beds are comfortable and the room spacious. It is my #1 hotel to stay at and I do every time I make a trip to the Appleton/Green Bay area.
I also enjoyed the tasty breakfast along with the selection. The soaps, shampoo and lotion in the bathroom was a nice addition.

Room Tip: The best place in the area!
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Judith E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney B, and Staff at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, October 15, 2013
Dear Valued Traveler,
What a Great Review and were happy you liked the hotel with our comfortable beds and tasty breakfast. The upgraded bathroom soaps are refreshing and were glad you noticed. Thanks for your comments and we look forward to your next stay with us.

Please travel safely.

every guest~every time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flint
1 review
Reviewed October 11, 2013

Just got back from Appleton,WI. Our stay at the GrandStay Hotel was a pleasant experience all around. It got off to a nice start with the auto-sliding doors at the entrance (loved them, with arms full of our stuff). Staff was superb, well trained, polite and this place was clean-clean-clean. Bathroom was spotless, fixtures looked like new. May have been recently renovated, if not definitely well-maintained. Elevators finishes in mint condition. Breakfast was more than we expected, with the gal caring for things very attentive. Super location, next to x-way, mall, and Starbuck's. If you're headed to Appleton, don't look any further. This is the right pick.

Room Tip: We were on the third floor. Very quiet.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank DDT12013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney B, and Staff at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, October 15, 2013
Dear Valued Guest,
Thanks for your Great Review, We spend time with cleaning and polishing but most of all we want you to feel comfortable and safe when you stay at the GrandStay Hotel.
We are one of the newer Hotels and have all the amenities one looks for at a modest price. We look forward to your next stay with us and Travel safe.

every guest~every time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wausaukee, Wisconsin
1 review
Reviewed October 11, 2013

Very nice! Quiet! Clean! Friendly staff! Would definitely recommend the hotel. So close to shopping, good food & things to do. Looking forward to our next stay! The staff was very helpful. Room was so nice. Very quiet rooms, very important to us both. Breakfast was good with a great selection to choose from.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Rhonda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney B, and Staff at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, October 15, 2013
Dear Valued Guest,
Thanks so much for the lovely review. We appreciate you taking the time to write your review and hope to see you soon on your next visit to the Appleton area.

Safe Traveling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Berlin, Wisconsin
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 11, 2013

My husband and I were up in the area for a football game on Sunday. We decided to head up early and stay in appleton to do a bit of shopping and relaxation first. I made a reservation at Grandstay because it was close to the mall and area bars and restaurants.
The service was friendly and attentive and the accomodations were beautiful. After dinner we came back to the hotel and had a few cocktails in the lobby bar which was warm and inviting and the prices were very reasonable. I will definitely stay there next time we are in the appleton area.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Deborah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney B, and Staff at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, October 15, 2013
Dear Valued Sports Fan,
We appreciate your review and Thanks for all the nice comments. We hope to see you soon at our ideal location in Appleton. Being next to the Fox River Mall has many benefits for our guest and we try to give you the most comfortable experience during your stay. Thanks again and looking forward to seeing you on your next visit.

every guest~every time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GrandStay Hotel & Suites Appleton-Fox River Mall

Property: GrandStay Hotel & Suites Appleton-Fox River Mall
Address: 300 N Mall Dr, Appleton, WI 54913-8567
Phone Number:
Location: United States > Wisconsin > Appleton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Appleton
#3 Family Hotel in Appleton
#4 Business Hotel in Appleton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — GrandStay Hotel & Suites Appleton-Fox River Mall 3*
Number of rooms: 80
Official Description (provided by the hotel):
GrandStay Hotel is a premier Hotel located in Appleton, Wisconsin next to the Fox River mall and surrounded my award winning restaurants and world class shopping. The GrandStay offers elegant and luxurious accommodations for comfort and convenience at affordable rates. Awarded the Certificate of Excellence by Tripadvisor for 2011, 2012 and 2013 the GrandStay Hotel & Suites is the place to stay for unparalleled customer service and a convenient location Located only 2 miles from the Appleton Airport (ATW) and next to HWY 41 and College Ave Exit. GrandStay Hotel welcomes family and leisure travelers as well as the Business Guest who find our business amenities and services especially accommodating. We have all your needs with our Wellness Pool/Whirlpool, Fitness Room, Business Center, Meeting Rooms and not to forget our quaint and cozy cocktail lounge to relax with your favorite drink while socializing or watching sports on one of the many flat screens. ... more   less 
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Also Known As:
Grandstay Hotel And Suites
Grandstay Hotel Appleton
Wingate Hotel Appleton

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