This is a really nice property. The staff was friendly. The room was very clean, the bed just the best. I think that they were not very skilled at the front desk. On Sunday morning we had no hot water. The lady at the front desk looked confused and told us to come back in an hour. We did just this and still no hot water. Now the front desk said we would have to leave because it was check out time. The front desk attendant stated that the hot water problem had not occured before. Other staff members told us that on the weekend before there was no hot water. Other hotels we've stayed in in this situation offered a shower in an unoccupied room. At the least, the Grandstay could have discounted our room. Having no shower is not ameliorated by the manager giving us two free drinks during our next visit.
- Official Description (provided by the hotel):
- GrandStay Hotel is a premier Hotel located in Appleton, Wisconsin next to the Fox River mall and surrounded my award winning restaurants and world class shopping. The GrandStay offers elegant and luxurious accommodations for comfort and convenience at affordable rates. Awarded the Certificate of Excellence by Tripadvisor for 2011, 2012 and 2013 the GrandStay Hotel & Suites is the place to stay for unparalleled customer service and a convenient location Located only 2 miles from the Appleton Airport (ATW) and next to HWY 41 and College Ave Exit. GrandStay Hotel welcomes family and leisure travelers as well as the Business Guest who find our business amenities and services especially accommodating. We have all your needs with our Wellness Pool/Whirlpool, Fitness Room, Business Center, Meeting Rooms and not to forget our quaint and cozy cocktail lounge to relax with your favorite drink while socializing or watching sports on one of the many flat screens. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hotwire, Expedia, Cheap Tickets, Priceline, Evoline ltd, getaroom.com and HotelQuickly so you can book your GrandStay Hotel & Suites Appleton-Fox River Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grandstay Hotel Appleton
- Grandstay Hotel And Suites
- Wingate Hotel Appleton