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“Nice hotel for a family getaway weekend”

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GrandStay Hotel & Suites Appleton-Fox River Mall
Ranked #5 of 24 Hotels in Appleton
Certificate of Excellence
Milwaukee, Wisconsin
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Nice hotel for a family getaway weekend”
Reviewed May 6, 2012

Very convenient - close to hwy 41- in an area with a lot of stores and restaurants. Maybe not as charming as the hotels downtown- but ideal if you are looking for something child friendly and reasonably priced. Parking very convenient. And when you want to go downtown - it was an easy 10 minute ride.

The room and bathroom are generously sized. The high ceilings make the room feel even more spacious. Bathroom has a large vanity area and good shower. Flat screen TV.

The indoor pool is small and attached to a large whirlpool. This was great for our family with several small children, but could be pretty crowded if the hotel was full.

The breakfast consisted of scrambled eggs, sausages, waffles, sweet rolls, cereal, yogurt, etc. The seating area is a decent size and we were easily able to get a table both days we were there. They kept the food well stocked. Only complaint - on Sunday morning the breakfast crowd was busier and by the time we ate at 8:30 - the garbage was overflowing.

We were on the first floor, which was a convenient walk to the pool and breakfast area. We did notice some noise from what we assume was the neighbors bathroom pipes. But for the most part - door slamming and talking noises were muted. Some noises from people walking overhead - so if that bothers you - there are elevators for the upper floors.

The front desk staff and housekeeping were all friendly and helpful. Would not hesitate to recommend to someone else.

  • Stayed May 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank budgettraveler55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, May 8, 2012
Thank you for your recent stay, and for taking the time to share your thoughts about the hotel. We are thrilled to hear you liked our location along with our spacious rooms. The pool area is perfect for families with small children, and the large hot tub can definitely accommodate plenty of relaxing adults while the kids play! Our breakfast is always a hit with our guests and I'm glad you liked it. Nothing beats a hot breakfast fully stocked in the morning after a good nights sleep. I will pass along your compliments to our staff, who greatly appreciate hearing positive praise for their efforts! Thanks again, and we hope to see you again soon!
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524 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
rhinelander
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 30, 2012

Ladies shopping trip looking for a great location and this hotel is that, priced like a two star but felt like a 3.5 star, nicely decorated large room and large bathroom vanity top, friendly staff that provided us with shopping discount coupons and shuttle to our dinner at carmello's (someone was available to drive us), coffee at breakfast was great and free wi-fi.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank gerry v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, May 3, 2012
Thank you and it's great to hear you ladies had a fantastic shopping trip! We definitely have a great location for shopping at the mall or at any one of the other abundant shopping hot spots here. I also think it's great that you enjoyed the coupon package! Hopefully you found plenty of great things to buy! We hope to see you on your next shopping excursion!
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Atlanta, Georgia, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed April 26, 2012

I've stayed in so many hotels because of my job and I've made my own list and the top on my list when it comes to choosing a hotel is the cleanliness and the friendly staff. The hotel provides complimentary breakfast which is a big plus and when I got there late at night after a long day at work the hotel had sandwiches and drinks for the guest. That was really nice. The rooms are super clean and large enough to do my pilates. I like the decor as soon as I walked in the lobby because of the very inviting seating arrangement. And lastly I asked the manager about bed bugs and he reassured me that they are very proactive about handling this problem and gave me details on how they handle this problem effectively. I was impressed.

Room Tip: very clean, newly renovated big size rooms.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank flygirla12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, April 27, 2012
We are very glad you had a fantastic Business stay! It's awesome to hear you found the hotel to be clean and the staff to be friendly! We pride ourselves on those things every day! It's great to hear you had a chance to take advantage of our sandwiches during the happy hour! I'm impressed that you took the time to get some Pilates in during your work trip, and found that your room had plenty of space! Thank you so much for your kind words and we hope to see you again on your next stay in town!!
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 17, 2012

This is the perfect place to stay in Appleton. The service was excellent and the hotel is absolutely beautiful. The GrandStay has the most wonderful staff an amenities! The staff went beyond what is expected and made our trip to Appleton perfect.

  • Stayed April 2012
    • Value
    • Location
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    • Service
Helpful?
Thank 5stargazer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, May 11, 2012
Thank you so much!! We are elated that you chose our hotel for your business stay!! It's fabulous that you found our staff to fantastic and our amenities to be wonderful as well! We work hard to make this the best place to stay for business in the Appleton area. We can't wait to see you again soon!!!
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west bend, wi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 15, 2012

Fantastic Hotel. Great Location. Friendly Staff. I personally met the owner, manager, and sales manager. Very interesting and accommodating people. Crystal helped instantly when the first key card did not work. Thanks for the great stay. Highly recommend.

  • Stayed March 2012, traveled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank trevor q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, April 17, 2012
Thanks for taking the time to comment on your stay!! I'm glad we were able to make it a good one. We're glad our management team and staff were accommodating. We're also glad you found the location to be good too. We are definitely surrounded by many great restaurants and shops!
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Michigan
Level Contributor
9 reviews
5 hotel reviews
Reviewed April 15, 2012

We returned from 10 days in Cancun to Appleton because flight costs were better than the airport closer to our home (three hours from Appleton). Weather was much cooler upon arrival, of course (haha), but our two night stay at the GrandStay was quite nice, keeping us in "still on vacation" mode. Very nice decor, comfortable and roomy room and bed, good amenities. Only complaint was the hot tub had issues: it was FAR too hot for a human to completely sit in! We couldn't even keep our feet in there for more than 10 seconds and when we did, they were bright red. They were aware and had called in the appropriate people to address it; sorry we couldn't enjoy it before leaving, however. Overall, staff was fantastic, beautiful decor, and amenities. Will certainly stay here again!

  • Stayed April 2012, traveled as a couple
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Helpful?
Thank Carol K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, April 17, 2012
Fantastic! We are so happy you had a great post vacation stay! One of the hardest things about a great vacation, is having to come home. At least we were able to keep your vacation going a bit! We do keep our hot tub at 101 at all times, so that is something that we will have to monitor. Thank you so much for your feedback, and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 15, 2012

I recently experienced some of Grandstay's amenities including their meeting rooms for a training conference and stayed for some beverages at their bar. Everything was very clean, comfortable temperatures, and above all, friendly staff. I'd highly recommend this venue to any friends or colleagues looking for a central location, and will definately come again!

Janna T.
Green Bay

  • Stayed February 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Janna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, April 17, 2012
We are ecstatic to hear you had a great business stay! It's always nice to have a quaint spot to have your meetings right there in the hotel where you're staying. We are glad you found your surroundings welcoming and comfortable. We hope to have you here again for your next business stay!! Thanks for all of your wonderful comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GrandStay Hotel & Suites Appleton-Fox River Mall

Property: GrandStay Hotel & Suites Appleton-Fox River Mall
Address: 300 N Mall Dr, Appleton, WI 54913-8567
Phone Number:
Location: United States > Wisconsin > Appleton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Appleton
#3 Family Hotel in Appleton
#4 Business Hotel in Appleton
Price Range (Based on Average Rates): $
Hotel Class:3 star — GrandStay Hotel & Suites Appleton-Fox River Mall 3*
Number of rooms: 80
Official Description (provided by the hotel):
GrandStay Hotel is a premier Hotel located in Appleton, Wisconsin next to the Fox River mall and surrounded my award winning restaurants and world class shopping. The GrandStay offers elegant and luxurious accommodations for comfort and convenience at affordable rates. Awarded the Certificate of Excellence by Tripadvisor for 2011, 2012 and 2013 the GrandStay Hotel & Suites is the place to stay for unparalleled customer service and a convenient location Located only 2 miles from the Appleton Airport (ATW) and next to HWY 41 and College Ave Exit. GrandStay Hotel welcomes family and leisure travelers as well as the Business Guest who find our business amenities and services especially accommodating. We have all your needs with our Wellness Pool/Whirlpool, Fitness Room, Business Center, Meeting Rooms and not to forget our quaint and cozy cocktail lounge to relax with your favorite drink while socializing or watching sports on one of the many flat screens. ... more   less 
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Also Known As:
Grandstay Hotel And Suites
Grandstay Hotel Appleton
Wingate Hotel Appleton

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