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“Most things right, one thing very, very wrong”
Review of Bella Vita - CLOSED

Bella Vita
Price range: $10 - $30
Cuisines: Italian, American
More restaurant details
Restaurant details
Good for: Special occasions
Dining options: Dinner, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff
Description: Rustic, authentic Italian cuisine. 17th Annual Golden Fork Award winners in 9 categories!
Neenah, Wisconsin
Level Contributor
46 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Most things right, one thing very, very wrong”
Reviewed September 23, 2012

We had been to Bella Vita once before, and thought it was nice but not the equal of Carmella's a few miles west. But we decided to try it again when we got a Groupon discount. Our entrees were really good, but the pumpkin gelato we ordered for dessert was a huge disappointment and a waste of 8 bucks (for two). It was nearly solid, and with lots of ice crystals, which shows that this place does not know to make and/or store gelato. ANY gelato lover knows that gelato should have a frozen yogurt texture, and should be significantly warmer throughout the making and storing process than ice cream. Shame on an allegedly Italian restaurant for not knowing this! When we informed our waiter of the problem, he just grinned like a fool. We should not have even been charged for it. (BTW, much better gelato is available a couple of blocks away at Aspen, although I don't think it is open in the evening.)

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ewe_W_Ohh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

47 reviews from our community

Visitor rating
    15
    12
    14
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Eau Claire WI
Level Contributor
184 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Good food, great service and atmosphere”
Reviewed September 15, 2012

I liked the quiet, serene atmosphere. The food was good, the service was excellent. Servings were adequate, but not too much food. Good wine selection.

Visited September 2012
Helpful?
1 Thank mcbarkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
113 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Nice Italian Cuisine”
Reviewed August 2, 2012

I tried this place for the first time when I stayed at the Copperleaf. The restaurant is located on the first floor of the hotel. The restaurant's layout is a liitle odd with only one window looking out, the rest is down some stairs and a little dark. The waitstaff was knowledgeable and efficient. The food was good and I couldn't complain. They have a daily ravioli special which I almost ordered - I am guessing that would showcase the chef's talents. Either way, convenient, friendly and good food. Just an odd layout - or maybe I should say "with character".

Visited August 2012
Helpful?
1 Thank PaulT60606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin L, Manager at Bella Vita, responded to this review, August 11, 2012
PaulT60606,

Thank you for joining us at Bella Vita Ristorante for dinner and making it a point to write a review on Trip Advisor. We value your comments and feedback and consistently use all of our resources to make our restaurant better than each day moving forward. The floor-plan at Bella Vita is without a doubt unique and was designed to offer the most private dining experience possible. Please join us again soon and be sure to try our Feature Ravioli !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Good italian food”
Reviewed July 17, 2012

I wasn't too hungry, and had the fried calamari and a house salad. Both were very good.

Visited July 2012
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin L, Manager at Bella Vita, responded to this review, July 18, 2012
James,

Thank you very much for dining with us at Bella Vita Ristorante, and even more for taking time out of your day to review us on Trip Advisor. As a restaurant we constantly strive to impress our guests with great service and amazing food quality. We hope you will visit us again in the future and thank you for your patronage!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherwood, Wisconsin
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Lack of accessibility”
Reviewed June 12, 2012

I was a bit surprised by the lack of accessibility this restaurant offers for individuals with physical disabilities/wheelchairs. I'm referring to the steps leading into the dining room. I did notice an entrance directly into the restaurant from College Avenue that may provide a way of entering without steps, however that entrance is closed and I'm
assuming is being used as an emergency exit.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank JubeeWeinstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew V, Manager at Bella Vita, responded to this review, June 14, 2012
JubeeWeinstein,

Thank you for choosing Bella Vita Ristorante. I recently received your comment referencing your concern of “lack of accessibility”. I am sorry it took me a few days to get back to you as I was on vacation; I like to respond to guests quickly after their visits. I would like you to know that I appreciate the time you took to give me some general feedback here on Tripadvisor. Your comments are very much welcomed as we are always interested in improving. I apologize for the fact we did not meet your expectations.

I do want to let you know we do have a private elevator for our guests with physical disabilities (located next to the steps). I apologize our staff was not informative; I take this concern with high regards.

Thank you for taking the time to read my response. The next time you, a family member or business associate have an opportunity to dine with Bella Vita Ristorante, we will make sure you and all of our guests with physical needs are informed of the dining room elevator. I hope we have the opportunity to serve you again.


Kind Regards,

Matthew VandenBerg
Assistant General Manager
Bella Vita Ristorante
mattv@copperleafhotel.com
920-749-0303
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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