My husband and I came home on leave during the Easter weekend. It was the first Easter that I have been home in years. The price of the room was affordable,but when we arrived, the place was noisey and croweded. People were sitting on the furniture in their swimwear and kids were running up and down the hall. The cleanliness of the room was fair. Housekeeping needs to ensure they actually clean the bathroom floor as there was someone else's hair on it.
They did not plan well for the weekend, as the next morning the coffee was out of all the carafe's and they were lacking a lot the breakfast items. The next day on our way home, I noticed I had left my phone charger. I contacted the hotel manager and they said, housekeeping did not turn it in. I asked if they would call me and I was assured they would. Followed up a week later and they stated it had not been turned in, but they would look. No luck. I waited another 3-weeks when I came home again on leave. I personally went to the hotel and after waiting 30-minutes in the lobby, they finally found my charger, which had the date they originally found it, which was the day after my stay. The manager didn't even have the courtesy to hand me the charger. He handed it to the individual at the counter and went back to his office. Extremely unprofessional. No apologizes for the delay in waiting, no apology not getting back to me. He definately needs some lessons in customer service. Running to the office and letting the receptionist handle the dirty work does not count it. I expected better and did not get it.
- Official Description (provided by the hotel):
- Welcome to one of the few upscale all-suites hotels in Appleton, WI. Located conveniently on Hwy 41 and 96, near the Fox River Mall, this hotel has quick access to downtown for business and leisure attractions and just a 3 mile drive from Outagamie County Regional Airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Choice Hotels, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Orbitz, Hotwire, getaroom.com and HotelQuickly so you can book your Comfort Suites Appleton Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Suites Comfort Dome Hotel Appleton
- Comfort Suites Appleton
- Appleton Comfort Suites