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“Never going back”
Review of Golden Beach Hotel

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Golden Beach Hotel
Ranked #41 of 95 Hotels in Fortaleza
Sydney, Australia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Never going back”
Reviewed June 22, 2014 via mobile

I've never been so disappointed with a hotel, I feel completely ripped off. We paid ~$350 USD per night per room for this place, and I feel we were at least $300 per night overcharged.

It started with us entering our room which smelled like it hadn't been opened in months. On checking the smelly room, I noticed, what looked like dried blood stains on the bed cover of the single bed, and the bathroom wasn't clean, with a dirty sink bowl, spiders, dirty bath mat... We asked three times for the bathroom to be cleaned, and at one point I took the bath mat to reception to show them. It was finally cleaned the following day on the regular room clean, however the spiders webs remained.

The internet wasn't working when we arrived. We asked several times when it would be working, with the response often being that it worked in reception area - not what you want to hear. I think our nagging finally worked and a technician came and fixed it for the rooms too.

Upon check out we had a nice surprise to find we had been charged for pool towel use each day and also a transfer to the city, which we'd been told was a service provided by the hotel each day. We were never told there was a charge for any of these items - and given the ridiculous price we were paying for the rooms, it was a cheek to charge for pool towels on top!!!

They were four stars on their logos, but in my opinion, this would be two stars at best.

Stayed June 2014, traveled with family
Helpful?
3 Thank thomsonkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
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Additional Information about Golden Beach Hotel

Property: Golden Beach Hotel
Address: Avenida Dioguinho 4455 | Praia do Futuro, Fortaleza, State of Ceara 60183-703, Brazil
Location: Brazil > State of Ceara > Fortaleza
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotel in Fortaleza
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Golden Beach Hotel 3.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Golden Beach Hotel Fortaleza, Ceara, Brazil

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