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Quality Hotel Fortaleza
Ranked #20 of 96 Hotels in Fortaleza
Reviewed July 25, 2013 via mobile

the employees were friendly, the breakfast was good, and the free expresso and caipirinhas in the lobby were great. BUT:

1. I asked for a crib when i reserved the room, but it wasnt there when i arrived. had to ask again.
2. a/c was really cold but there weren't any batteries in the a/c remote control, and no way to turn it off manually. i asked for new batteries at the front desk, but several hours later, they werent there. had to ask again.
3. nothing worked in the fitness center.
4. the shower leaked so much that the bathroom flooded every time
5. the bathroom smelled like pee the entire time.
6. i waited in line for five min to check out, and when it was my turn, the girl at the desk allowed someone to cut the line in front of me.
7.the "optional service tax" is charged at check-in. how can one know ahead of time whether or not the service would be good enough for a tip? further, if i tipped when i checked in, why do the porters still expect tips?
8. the free wifi was terribly slow--several minutes to load a simple page.

  • Stayed: July 2013
    • Value
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2  Thank GreyhoundsAreFast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralqhf, Gerente de recepção at Quality Hotel Fortaleza, responded to this reviewResponded November 19, 2013

Dear guest
Thanks for the comments on TripAdvisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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29 - 35 of 2,196 reviews

Reviewed July 6, 2013

20 feet from the beach is amazing, not to mention the spectacular sunrises... overall the room was OK - the spectacular location was enough to add to my rating.

In need of updating bathroom fixtures in particular (very dark to shave). Also, internet was very suspect to say the least which is an issue if traveling for business.

If you stay there, go for one of the upper floors (I was on 16). With the ocean breezes, there was no need for any AC and sleeping to the ocean sounds is very peaceful.

Room Tip: Facing the ocean and an upper floor...
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  • Stayed: November 2012, traveled on business
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1  Thank Lou B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralqhf, Gerente de recepção at Quality Hotel Fortaleza, responded to this reviewResponded November 19, 2013

Dear guest
Thanks for the comments on TripAdvisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

Stayed 3 nights in a business trip so the location, comfort and some services (like internet) were my standards.

Rooms: large, fair amenities, comfy, but requiring some maintenance and cleaning care ... TIP: Ask for the upper floors rooms and sea front to have a fabulous view.
Reception: all staff are friendly and helpful.
Facilities: free wi-fi. Smoking is not allowed in public areas but there are smoker rooms available. There is a pool in the roof but i didn't use it ...
Food: just had breakfast and it was simple but quite good for my taste. In line with a 4 stars hotel. Cooked food (eggs, sausages, bacon, ham & cheese toasts), some varieties of hams, cheeses, breads, fruits, yogurts, Natural juices and made of local fruits are yummy ...
Location: Fantastic! Near the business centre (Aldeota) but still requiring taxis. The hotel is sea front and there is a great sidewalk along the beach. In this area i felt quite safe as there are lots of people walking there. TIP: try the beach chop-houses.

Overall: problably may return but can't consider it a four stars for european standards. Maybe 3,5 ...

Room Tip: Upper floors and sea front to have a great view
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  • Stayed: February 2013, traveled on business
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3  Thank PPCLisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralqhf, Gestor de Qualidade at Quality Hotel Fortaleza, responded to this reviewResponded June 7, 2013

Dear guest/client.

I'd like to thank you on behalf of our whole staff here at Quality Hotel Fortaleza.
Your comments and suggestions were very helpful.

Once again, thank you!

Report response as inappropriate
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Reviewed March 17, 2013

The hotel is somewhat rundown, but beds are comfy and the staff is quite helpful. The dining room is like a resort hotel's in the 1950s, really needs updating..and the food is mediocre at best. The noise of the waves at night will soothe you to sleep

  • Stayed: March 2013, traveled on business
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2  Thank Bahia123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralqhf, Gestor de Qualidade at Quality Hotel Fortaleza, responded to this reviewResponded June 7, 2013

Dear guest/client.

I'd like to thank you for your comments and suggestions.
I take this opportunity to inform you that we are reforming all of our rooms, most are concluded and soon all of them will be ready.

Once again, thank you very much!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013

The hotel is right at the sea front, providing an overwhelming view of the bay. With nice restaurants both for sea food and french/international cuisine.
Good accomodations and cordail staff.
Very nice and varied breakfast included on the fees.
The swiming pool not that great however with the sea just a step from the hotel who needs a pool?

  • Stayed: February 2013, traveled as a couple
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Thank Joaquim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralqhf, Gestor de Qualidade at Quality Hotel Fortaleza, responded to this reviewResponded June 7, 2013

Dear guest/client.

On behalf of our staff, I'd like to thank you for your comments and you praises.
Having this feedback from clients is very helpful to us.

Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2012

I stayed for one day in transit. The reception staff were friendly and helpful. My superior room was good. The furnishings were basic and the paintwork and fixtures in need of renovation. But it was clean and tidy and the bed comfortable. Breakfast was a reasonable but not remarkable buffet. The high points were the amazing beach view even from a side room (since there is no skyscraper right next door) and easy access to the nicest beach in town. The roof top pool is too small to merit the name and has no shade. But if you want a reasonable base in Fortaleza you could do worse than this hotel.

  • Stayed: August 2012
    • Value
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2  Thank Swiss_voyagerII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralqhf, Gestor de Qualidade at Quality Hotel Fortaleza, responded to this reviewResponded June 7, 2013

Dear guest/client.

We here at Quality Hotel Fortaleza would like to thank you for you comments and suggestions.
It is of great help when we have this kind of feedback, it helps us to keep on perfecting our services.

Once again, thank you very much!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2012

I was there on business but I have already been in Fortaleza for vacations in a hotel just steps away of Quality. So, I believe this could be a nice place to stay. I liked the rooms and some has even a nice view of the beach. The breakfast was very good and you can even order some "tipical food" like tapioca. When in Fortaleza for vacations I would seriously consider staying here...

Stayed: July 2012, traveled on business
1  Thank MDfromSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralqhf, Gerente de recepção at Quality Hotel Fortaleza, responded to this reviewResponded November 19, 2013

Dear guest
Thanks for the comments on TripAdvisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Fortaleza

Address: Avenida Beira Mar 2340, Fortaleza, State of Ceara 60165-120, Brazil
Location: Brazil > State of Ceara > Fortaleza
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Fortaleza
#6 Romantic Hotel in Fortaleza
#10 On the Beach Hotel in Fortaleza
Price Range: $79 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quality Hotel Fortaleza 3.5*
Number of rooms: 122
Official Description (provided by the hotel):
O Quality Hotel Fortaleza esta estrategicamente localizado no coracao da avenida Beira Mar, bem proximo a famosa feirinha de artesanato e aos mais importantes centros de negocios de Fortaleza. Facil acesso a diversos pontos da cidade como: Aeroporto Internacional Pinto Martins (11 km), Centro da Cidade (3 km), Centro de Convencoes (7 km), Praia do Futuro (5 km), Shopping Aldeota (2 km), Shopping Iguatemi (5 km). Atualmente, o Quality Hotel Fortaleza oferece treinamento funcional aos seus hospedes de segunda a sexta-feira das 19:00 as 20:00 horas. ... more   less 
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Also Known As:
Quality Hotel Fortaleza Ceara, Brazil

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