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“Ignore minor elements, lovely place to stay”

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Holiday Inn Fortaleza
Ranked #8 of 96 Hotels in Fortaleza
Certificate of Excellence
Reviewed July 26, 2014

Now holiday inn Fortaleza is not exactly the ritz or four seasons in rooms and facilities, but trust me it's a value for money delightful hotel to stay. I checked in on the morning of FIFA world cup final. The sea was touching distance, iracema beach visible clearly, the sand so inviting. 400 mts away there was FIFA feat centre. The room is a bit below holiday inn standards but functionally fine. AMANDA at the front office speaks perfect English as she studied in Australia ( in a non English speaking nation) and is amazingly charming and helpful. One of the best hotel personnel in my week long visit. Yes not to forget Emerson too was nice. The hotel is so close to the centre of action of the town that it can be called the centre. The breakfast spread is not huge but it's fine for travelers, as we really don't try everything if the spread is large. But a lovely view of the sea from the breakfast table, the bustling sea beach road is a delight. The staff is very helpful. Be it need for a taxi or a tip for shopping. Food quality is fine, fruits are perfect.
We enjoyed especially because the post FIFA final carnival on the streets was ten meters away. We could dive in and out in minutes.
I stayed three nights and the hotel did make it comfortable
If visiting fortaleza don ignore this hotel

Room Tip: Upper floor sea facing rooms are perfect
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  • Stayed: July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Rahshri21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFortaleza, Guest Relations at Holiday Inn Fortaleza, responded to this reviewResponded August 4, 2014

Dear Guest!
Thank you very much for you time.
We are very happy to receive such a specific comment, with a lot of details. It´s very important to us that you have enjoyed your stay during such a big event as the World Cup was. And we love when people put our employees names on the comments because we can give them a recognition card for their great service.
We hope you can come to Fortaleza and stay with us again soon, thank you again for choosing Holiday Inn Fortaleza.
Best Regards,
Holiday Inn Fortaleza

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Reviewed July 20, 2014

Stayed here for 2 nights during the World Cup.

The hotel is located right across from Iracema Beach and pretty much in walking distance of the main tourist areas. It was also right next to where the FIFA Fan Fest was setup, so was very nice to be able to walk right outside and watch the games with all the fans.

I've heard rumors that Fortaleza can be a dangerous place, and contrary to those rumors, the area around the hotel, especially the main road, seemed fairly safe. As with any travel, I'd certainly advise alertness when going out at night, but it's not like anyone who steps out the main doors is automatically stabbed.

The hotel itself seemed a bit outdated as the rooms felt like they haven't changed since the 70s. It's not certainly the most comfortable stay you'll have, but it's decent enough for a few nights stay.

The breakfast is included in most rates, and while nothing to write home about, certainly satisfies the morning hunger. Your typical fare of breads, cheeses, cold cuts, fruits, and a few hot items are available.

Overall, if you can get a decent rate, the location is certainly worth it.

  • Stayed: June 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Thank gte371z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFortaleza, Guest Relations at Holiday Inn Fortaleza, responded to this reviewResponded July 22, 2014

Dear Guest,

Thank you very much for charing your World Cup experience at Holiday Inn Fortaleza.

The Holiday Inn Fortaleza's main objective is to provide an excellent experience to their customers.

Thank you for bringing your comments to our knowledge and help us, so we can improve our services.

We hope to serve you for the next opportunity!

Sincerely,

Holiday Inn Fortaleza

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Reviewed July 9, 2014

The hotel is nice, very clean and staff are very pleasing. The food is not that great and the rooms are ok. The internet connection is not good at all. The beach is ok but expected more. I guess is a good quality service for an average hotel. If you don´t expect too much and want a nice and clean hotel to stay this is a good option.

Room Tip: Try and get a room from the corner. Bathrooms have a window with nice view.
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  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank lbaena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFortaleza, Guest Relations at Holiday Inn Fortaleza, responded to this reviewResponded July 11, 2014

Dear Guest!

Thank you very much for you time.

We are glad you have enjoyed our services and staff.

Your comments are very important to us, thank you for giving us the opportunity of improving our services.

We hope we can host you in another opportunity.

Best Regards,

Holiday Inn Fortaleza

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Reviewed June 25, 2014

Despite all the chaos going around Fortaleza because of the Wold Cup, we really enjoyed our stay at the Holiday Inn in Fortaleza.

From check-in to check-out, staff was friendly and willing to help and provide recommendations for restaurants and things to do around Fortaleza. Bell staff was quick to notice when someone needed assistance with luggage or hailing a taxi.

Location is a bit far from the airport about 40 minutes away, but the beach is just across the street and there are plenty of good places to eat within a short walking distance. We were right in front of the FIFA Fan Fest (only applies during World Cup).

The room was comfortable and clean. The darkening curtain did a good job keeping sunlight out of the room (perfect after a World Cup game hangover). The furniture was nothing of note, but after a long day, the bed was a very comfortable and welcome respite.

The hotels offers a buffet style breakfast. It includes a great selection of fresh fruit, various local dishes, and omelets. There was plenty of seating even though the hotel was full.

We also enjoyed the swimming pool and steam room. This is was our first experience with a steam room located in an outside area - It is located next to the pool covered by only glass. It gets quit steamy. While we didn't use the gym, it does seem to be a little outdated and small.

Last, but not least. Our platinum status with IHG was recognized and we feel like the hotel actually care. Unlike other properties we have stayed before that could care less - see my review of Holiday Inn Sao Paulo Parque Anhembi during same trip.

My only minor issue was trying to connect to the internet using multiple devices. We didn't have an issue getting the first device to work, but we couldn't get the second and third phone/iPad to work. We had to ask for help with the front desk in order to get our devices set up.

Overall, our stay at the Holiday Inn Fortaleza was a great one, and we would stay there again - hopefully next year. The location can’t be beat and service was definitely top notch.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BUgrad2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFortaleza, Guest Relations at Holiday Inn Fortaleza, responded to this reviewResponded July 3, 2014

Dear Guest,

Thank you for sharing your great comments about our hotel.

It is a pleasure to know our guests enjoy staying with us.
We feel very happy that you felt well accommodated and that our hospitable staff provides a special care with all the details during your stay. Thank you for letting us know!

Our goal is to always provide high quality accommodation and services, and your comments are very important to us, thank you for the comments about the internet, our IT department is taking care of it.

Thank you again for providing valuable feedback on your recent stay at Holiday Inn Fortaleza.

Kindest regards,
Holiday Inn Fortaleza

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Reviewed June 25, 2014

Stayed there one night after the World Cup match Germany vs. Ghana with my family.

PRO:
+ breakfast with great variety and freshly made omelet and Brazilian tapioca
+ great location with view over the Atlantic ocean
+ friendly and helpful staff

CONS:
- quality of cable TV image (wasn't able to identify football players by their face or shirt number due to very unsharp image quality); technician from NET said all rooms have that quality;
- spring mattress was saggy;
- free WiFi internet access (512 kb) was slow and unreliable, had to reconnect many times;
- shower head was moldy;
- shower temperature tough to regulate and keep constant;
- pool water was not as warm as you might expect (probably as it's most of the time in the shadow of the hotel);
- room had bad odor (a bit like urinal)

Maybe we've got that room because I used IHG Reward Points instead of paying horrendous BRL 1000+ per night!

Room Tip: I would try to avoid room 911 if possible.
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  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TheTripleAs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFortaleza, Guest Relations at Holiday Inn Fortaleza, responded to this reviewResponded June 30, 2014

Dear Guest,

Thank you for bringing these issues to our attention and we present our sincere apologies for what happened.

Our goal is to always provide high quality accommodation and services, and your comments are very important to us.
The feedback we received from our guests allows us to identify problems and take necessary actions to ensure similar situations do not happen again.

We record your comments and we are carefully checking each observation.

Once again thank you for choosing Holiday Inn Fortaleza

Best Regards,

Holiday Inn Fortaleza

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Reviewed June 17, 2014

This is a fairly standard Holiday Inn but the excellent service that we received at a time when they were massively busy because of the World Cup elevated this hotel in my estimation.

The good:-

Right opposite a nice beach. Probably not the best end of the beach but still not a bad position
Free wifi (a little slow but you can pay to upgrade speed but I did not find I needed to)
small pool with sauna gym and games room
Large bedroom with sofa bed shower (no bath) two desks and clean (but fairly basic).
Excellent service from everyone I dealt with especially the front desk

The not so good
The gym and games room had no air-conditioning and were too hot to use
The breakfast room was too small and the choices were not that great

Overall, the Gran Marquise may be better but the Holiday Inn is still very acceptable for a few days

  • Stayed: June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank mbgandco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFortaleza, Guest Relations at Holiday Inn Fortaleza, responded to this reviewResponded June 30, 2014

Dear Guest,

The Holiday Inn Fortaleza's main objective is to provide an excellent experience to their customers.

Thank you for bringing your comments to our knowledge and help us, so we can improve our services. We are happy that you have had a good time at Holiday Inn Fortaleza.

Thank you again and we hope to serve you for the next opportunity!

Sincerely,

Holiday Inn Fortaleza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2014

We stayed here for the World Cup match Uraguay v Costa Rica and hada great time. The Fan fest was yards away and the noise ( a lot of it ) finished at 9 pm. Hotel was clean and the staff spoke English well.

Room Tip: WE were on floor 21 great views
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  • Stayed: June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bmarshall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFortaleza, Guest Relations at Holiday Inn Fortaleza, responded to this reviewResponded June 23, 2014

Dear Guest,

The Holiday Inn Fortaleza's main objective is to provide an excellent experience to their customers.

Thank you for bringing your comments to our knowledge we are very glad you enjoyed your stay,

Thank you again and we hope to serve you for the next opportunity!

Sincerely,

Holiday Inn Fortaleza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Fortaleza

Address: Av Historiador Raimundo Girao, 800 | Praia de Iracema, Fortaleza, State of Ceara 60165-050, Brazil
Phone Number:
Location: Brazil > State of Ceara > Fortaleza
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Fortaleza
#3 Family Hotel in Fortaleza
#3 Business Hotel in Fortaleza
#4 On the Beach Hotel in Fortaleza
Price Range: $80 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Fortaleza 3.5*
Number of rooms: 273
Official Description (provided by the hotel):
Get to know the Holiday Inn Fortaleza. There are 273 apartments, all with sea views, in the categories Luxury, Special Luxury, Superior Luxury and Suite. Our events area holds up to 120 people, with 7 event rooms equipped with telephone lines and broadband internet access. A spacious foyer with sea views is available for coffee breaks and cocktails. There are also a fitness center, swimming pool, outdoor Jacuzzi, games room, kids club (kids' corner) and a baby room. Facing the sea, you will be refreshed by your stay in an IHG Network hotel. We are close to the main tourist sites, as well as business centers and airport. Tailor-made for your visit to Fortaleza on business or pleasure. With completely renovated rooms, structure and concept, the idea is for you to enjoy sophistication with great simplicity. _ ... more   less 
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Also Known As:
Holiday Inn Fortaleza Hotel Fortaleza
Holiday Inn Fortaleza Ceara, Brazil

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