This hotel has a stunning location and as a former convent it has a beautiful ambiance. But o dear the service leaves much to be desired. Nothing like as good as it should be for such a luxury place. We told the desk we would like to dine in the hotel - they said that was fine as residents no need to book. When we later showed up in the restaurant we were told that it was not possible to accommodate us - so no dinner. We were too tired to wander the streets and after some discussion they offered instead a snack at the bar. It then took well over an hour to produce sandwiches and two simple hamburgers for our party of 5. The food itself was boring and certainly not what one would expect - although the price was steep. Similarly every time we ordered a drink it took simply ages. They seemed to be really short staffed and very unattentive for such somewhere that prides itself on being a 'small leading hotel of the world'.
- Official Description (provided by the hotel):
- The Pestana Convento do Carmo is a historic hotel located in the Santo António neighbourhood in the centre of Salvador, classified by UNESCO as a World Heritage Site. The Convent, initially constructed in 1586 by the First Order of Carmelite Monks became, over the centuries, host to many events in Brazilian history. It is located near the Pelourinho, the most famous neighbourhood in the historic centre of Salvador da Bahia. Guests can enjoy the swimming pool, gym and library. For dining, you can enjoy the restaurant and bar, both by none other than the renowned Bahian Chef, Tereza Paim. The rooms feature elegant design and architecture and include Wi-Fi. ... more less
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- Also Known As:
- Pestana Convento Do Carmo Hotel Salvador
- Pestana Convento Do Carmo Salvador
- Pestana Convento Do Carmo Bahia Salvador, Brazil