We just returned from Salvador where we stayed 9 days at the Mercure Salvador Boulevard. We were there to work on closing a deal on a new property; so our stay was 1/2 vacation and 1/2 legal work for the new place. After a long trip from Washington DC, we arrived at the hotel at 3PM. We were warmly greeted and Daniel was awesome at making us feel welcome. The check in process took a little longer than a typical check in... but overall ... it was fine. We made the request for some assistance on getting around town for our 9 days and he was able to help get everything organized for us. In addition - we arrived during the recent Police Strike in Bahia and the hotel did a great job at making us feel safe, whilst the rest of the city was pretty much in lockdown. We were calmly informed that it might make sense to stay indoors for the first day. A few hours later, the strike was over and we felt safe enough to go outside the following day. I'm still trying to understand how it is even possible to have police go on strike!
The hotel is within a 5-10 minute to walk to Salvador Shopping complex. This place has 400+ shops and an amazing dining area that serves pretty much everything. If you are staying at the hotel, you have to go to the shopping area. You won't regret that visit Salvador Shopping.
During our stay, the main restaurant was undergoing renovations so we did not use the restaurant. But - we did eat at the breakfast service on all 9 days. It is in a different location then the restaurant and the service was great and the food was a above average breakfast buffet. The team working there was very nice and the only day it was a little "off" was on Easter Sunday. The team leader that day was obviously wanting to be anywhere but there - but who could blame him on the big holiday.
We also used the pool and spa area and both were fantastic. The pool is up on the 5th floor or so and had great sun. It is a little noisy since you are in the city - but it was fine for us and we used it on many days.
Room Service was also used on our first night and another night when we were dead tired from the day. The only bad part of our trip was that room service was pretty poor. I hate to say anything bad about the hotel and I only hope that the hotel works to improve the service. On both times using the service, we had to use the front desk to place the order. Even then the order was incorrect on both times. We pretty much ate whatever they brought us and it is the only thing needing improvement. One order was just 2 cheeseburgers and 2 waters. We got one burger, no waters and had to wait another 30 minutes for the second one to come with the drinks. If room service would have been even average, my overall rating would be a 5 for the total experience.
Regarding the room itself - it was spacious and had a huge balcony with views of the ocean and the city. We were on the 19th floor and can only imagine how great the views are from the top floors. The room was huge and had a nice work place for us to lay out all our business paperwork and computers to work. It also had a comfortable bed, bedding and super clean bathroom. Seriously - the cleaning staff kept our place spotless. The bathroom only had a shower, which is fine for us and had great water pressure.
Internet worked 100% of the time and worked great on all our devices. We even were able to access and watch Netflix on both computer and iPad. We were totally not expecting to have good internet access on our trip.
We definitely would recommend staying here on a trip to Salvador.
- Official Description (provided by the hotel):
- Standard Room with 1 double bed. Apartment measuring around 355-378 sq. Ft. (33-35 Sq. M) with a balcony. Desk, air conditioning, 32" LCD TV, WIFI, minibar, hairdryer, shaving mirror and sanitary spray. Accommodates up to 2 people.Superior Room with 1 double bed. Apartment measuring around 484-538 sq. Ft. (45-50 Sq. M) with a balcony. Desk, air conditioning, 32" LCD TV, WIFI, minibar, hairdryer, shaving mirror and sanitary spray. Accommodates up to 2 people. ... more less
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- Also Known As:
- Mercure Salvador Boulevard Bahia, Brazil