We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Although in need of renovations, rooms were basic, large and clean”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Tropical Manaus Ecoresort
Ranked #16 of 46 Hotels in Manaus
Reviewed April 24, 2014

HOTEL - Yes, this place is tired and spread out and you may need to walk a distance to get from your room to reception or the restaurant, but it is within the building (and under cover).

The building was not modern and built in a Spanish-style with high ceilings and long dark corridors, Spanish-style chandeliers and stained timber entries to each room.

It looked like something out of a Zorro movie and I expected him to jump out at any time - haha!

The interior smell was musky and damp from the tropical weather.

CHECK-IN - It was late at night so there were no others around, but it certainly wasn't quick - had a few language difficulties, but it worked out okay in the end. They had our names listed in reverse (our Given name being our Surname) which didn't matter to us.

ROOM - Our room was antiquated but clean and adequate, however was in need of a good renovation. The shower was really slippery!

The TV was an older style, although we noticed other rooms had modern wall-mounted screens.

Sitting on the bed felt hard, however surprisingly enough we found it was comfortable to sleep on.

The rooms aren't soundproof and we heard people wheeling their luggage down the corridors during the night.

WI-FI - In the room, the charge was R18 for 24 hours.

RESTAURANTS - The buffet breakfast was satisfactory - lots of variety (but not many western food choices).

The restaurant was closed at dinner time the night we were there. The "Cafe" next door didn't open til 6pm and only had one customer there at 7pm.

We couldn't find anywhere to eat for lunch.

The Karu Grill (beside the pool) was excellent for dinner!

ACTIVITIES - They have a different schedule of activities for each day. We did the 10am tour of their "mini-zoo" which was quite interesting, especially seeing the jaguar, monkeys and squawking festive (laughing) parrots.

CHECKOUT - Allow at least 20 minutes for check-out as they (or should I say, their computers) are extremely slow. Their statements are laborious and quite difficult to interpret and understand.

There was a "shopping area" next to the hotel but not much choice (especially of food or drink).

The Lobby Bar was busy in the evenings or when people were waiting for their tours to arrive.

It was extremely handy to the boat pier where our Amazon boat trip departed from.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brissy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this reviewResponded September 3, 2014

Dear Mrs. Brissy2,

We thank you very much for your comments. We highlight that our guest’s observations allow us to improve our positive aspects and to correct our operational failures.

The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest, it counts with rustic decoration made of Jacarandá wood. The hot and humid climate of the rainforest imposes special care, and our Hotel is in a process of gradual restauration of its installations. This process occurs in a slow speed so that our guests do not feel disturbed.

We hope to have the opportunity to have you as our guest again soon.

Kind regards,
Antonio Maglione
General Manager
Tropical Manaus Ecoresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,089)
There are newer reviews for Tropical Manaus Ecoresort
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

278 - 284 of 3,089 reviews

Reviewed April 17, 2014

We stayed here for 24 hours, the night before our cruise and a few hours on our return before our flight to Rio. If your cruise boat leaves from their pier it doesn't make sense to stay anywhere else. Yes our room was a long way from reception but it was clean and spacious. The air con was very quiet and the room temp optimum without us touching it. Parts of the hotel have an old colonial feel to it; dark furniture, a beautiful wooden staircase. The pool area has a sort of jaded 70's retro thing going on. The restaurant and bar area were a little 80's. The food is pretty average but they did do a good steak and chips. Don't order their pizza as you'll be very disappointed! The staff are friendly and helpful and twice they gave me the wifi access they reserve for airline crews and military which cost me BRL5 one day and BRL10 the next! Cheaper than their advertised rate though. So not a bad place, just average. I wouldn't stay there unless you were going on a cruise though.

Stayed: April 2014, traveled as a couple
1  Thank AmeliaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this reviewResponded September 3, 2014

Dear Mrs. AmeliaLondon,

We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve our services.

The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest, it counts with rustic decoration made of Jacarandá wood. The hot and humid climate of the rainforest imposes special care, and our Hotel is in a process of gradual restauration of its installations. This process occurs in a slow speed so that our guests do not feel disturbed.

We hope to have the opportunity to have you as our guest again soon.

Kind regards,
Antonio Maglione
General Manager
Tropical Manaus Ecoresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

We found it to be a grand old hotel that had seen better days and needed refurbishing. We were not given the room we had booked when we checked in at 1am. We found that room musty and warm, but we were too tired to complain. When we told them the next morning that we were not put in the room we had booked, they moved us with no problem. Loved our day at the pool, quite a nice area and great bar & snack service. Good buffet breakfast. Had buffet dinners for 2 nights, the restaurant we wanted to go to by the pool was closed both nights and we had to go to the buffet. Overall a great 3 day stay in Manaus.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this reviewResponded September 3, 2014

Dear Mrs. Sharon S,

We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve our services.

The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest, it counts with rustic decoration made of Jacarandá wood. The hot and humid climate of the rainforest imposes special care, and our Hotel is in a process of gradual restauration of its installations. This process occurs in a slow speed so that our guests do not feel disturbed.

We hope to have the opportunity to have you as our guest again soon.

Kind regards,
Antonio Maglione
General Manager
Tropical Manaus Ecoresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2014

We were booked in here for a night prior to a trip to the Amazon. Fortunately we arrived late and left early because I would not have wanted to spend any longer in such a tired, dated and depressing room. Breakfast was included but although it looked a good spread at first, it turned out to be as depressing as the rest of the experience at this hotel.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gill Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this reviewResponded September 3, 2014

Dear Mrs. Gill Y,

We thank you for your comments and are very sorry that we did not meet your expectations. We highlight that our guest’s observations allow us to improve our positive aspects and to correct our operational failures.

The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest, it counts with rustic decoration made of Jacarandá wood. The hot and humid climate of the rainforest imposes special care, and our Hotel is in a process of gradual restauration of its installations. This process occurs in a slow speed so that our guests do not feel disturbed.

We know that we can not erase the negative perception occurred, and we can only thank your kindness to allow us to present our considerations and reinforce our apologies.

Kind regards,
Antonio Maglione
General Manager
Tropical Manaus Ecoresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

We stayed here for one night pior to a cruise, with great trepidation based on some of the terrible reviews on this site. We are bird watchers and were attracted by the extensive grounds.
Overall, we were pleasantly surprised. Our room was large, immaculately clean and very well equipped apart from the safety deposit box, which looked as if it hadn't worked any time this century, or maybe last. We like grand old hotels and this fitted the description. It was a little run down but not seriously so and the grounds are magnificent, We avoided the zoo but saw lots of birds and some monkeys.
All the staff we encoutered were friendly and quite efficient and the food in the coffee shop was quite good (the restaurant was closed the night we were there). Breakfast buffet contained local dishes that were intresting and tasty. The coffee (this being Brazil) was excellent. For some odd reason you cannot buy a glass of wine; you have to buy a whole bottle.
It is a half hour cab ride into the city, but only about 15 minutes from the airport, Taxi service at the airport is excellent in a modern air conditioned car, and a fraction of what your cruise company will charge for a transfer, probably in a mini van with several other people. From the hotel to town or the ship is more of a hassle because the drivers are reluctant to take only two people. Standard fare for any distance seems to be 60 Reals (about $25) to anywhere.

Room Tip: If you have trouble walking, ask for a room close to the lobby because some rooms are a VERY long wa...
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank What
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this reviewResponded October 1, 2014

Dear Mr. What,

We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve our services. We work enthusiastically to provide our guests with memorable moments.

We hope to have the opportunity to have you as our guest again soon.

Kind regards,
Antonio Maglione
General Manager
Tropical Manaus Ecoresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

Here on a tour before getting on the Amazon. Room is large with great shower and bathroom. Beds are relatively hard, blankets seem like they have been around. Internet is $19 Brazilian a day which is not bad, wireless in the room. Service at lobby bar and pool area slow, but food in restaurant for dinner was fine -buffet was actually quite nice with salads, fish dishes and veggies. We are understanding of Brazil !

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank golem67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this reviewResponded October 1, 2014

Dear Mr. golem67,

We thank you very much for your comments. It is very important for us to receive feedback from our clients so we can constantly improve our services.

The Tropical Manaus Ecoresort is considered touristic patrimony of the Amazonas State. Built in colonial style and inserted in the forest, it counts with rustic decoration made of Jacarandá wood. The hot and humid climate of the rainforest imposes special care, and our Hotel is in a process of gradual restauration of its installations. This process occurs in a slow speed so that our guests do not feel disturbed.

We hope to have the opportunity to have you as our guest again soon.

Kind regards,
Antonio Maglione
General Manager
Tropical Manaus Ecoresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014 via mobile

my pillows smells bad!! bathroom fixtures are very old could be as old as manaus opera house! food so so no toast overall my assesment is a falling star not a 4 star. needs a lot of improvement especially food beverage area and housekeeping!

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Denmayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa D, Guest Relations Manager at Tropical Manaus Ecoresort, responded to this reviewResponded October 1, 2014

Dear Mr. Denmayer,

We thank you for your comments and are very sorry that we did not meet your expectations. We highlight that our guest’s observations allow us to improve our positive aspects and to correct our operational failures, and apologize for any inconveniences.

Kind regards,
Antonio Maglione
General Manager
Tropical Manaus Ecoresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Manaus hotels
Wyndham Garden Manaus
#23 of 46 in Manaus
221 reviews
Intercity Manaus
#3 of 46 in Manaus
793 reviews
Caesar Business Manaus
#5 of 46 in Manaus
705 reviews
Show Prices
Show Prices
Show Prices
City Center
Hotel Villa Amazonia
Hotel Villa Amazonia
#4 of 46 in Manaus
108 reviews
Novotel Manaus
#2 of 46 in Manaus
313 reviews
Holiday Inn Manaus
#1 of 46 in Manaus
724 reviews
Show Prices
Show Prices
Show Prices

Been to Tropical Manaus Ecoresort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tropical Manaus Ecoresort

Address: Avenida Coronel Teixeira 1320 | Ponta Negra, Manaus, State of Amazonas 69037-000, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus > Ponta Negra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Manaus
Price Range: $55 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tropical Manaus Ecoresort 3*
Number of rooms: 611
Official Description (provided by the hotel):
Welcome to Tropical Manaus, a luxury Brazil vacation eco-resort located in the gateway to the majestic Amazon rainforest. An unforgettable experience, Tropical Manaus offers state of the art technology and luxurious accommodations with the magnificence of the rainforest as a backdrop. Experience the exoticism of the Amazon Jungle while enjoying total comfort. Tropical Manaus offers a world class guest experience for hotels in Brazil by placing you right in the Amazon rainforest. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, TripOnline SA, Cancelon, Orbitz, Hotwire, Agoda, getaroom.com, HotelQuickly and Cheap Tickets so you can book your Tropical Manaus Ecoresort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tropical Manaus Hotel Manaus
Manaus Tropical Hotel
Tropical Hotel Manaus
Hotel Tropical Manaus
Tropical Manaus Ecoresort AM, Brazil

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing