We stayed here on 2 occasions each for 5 nights as part of a holiday booked by Imagine Latin America. The hotel is located in downtown and is a short walk from the Opera house, market and floating dock. The area is a hive of activity during the day with lots of shops and market stalls nearby. We stayed during the world cup and every stall and shop was selling Brazil shirts and Merchandise and added to the amazing world cup atmosphere in the city. I am not sure what they will sell at other times. On Sundays and in the evening the streets are completely empty and nothing is open. We saw homeless people sleeping on the street next to the hotel and a man with a t-shirt labelled vigil anti sat on the next block down during the evenings but we did not see any trouble at all. There is an Italian and a fast food restaurant at the end of the street but no other restaurants in the near vicinity. There are some maybe 5 10 mins walk away but as we were there for the world cup we just ate around football games and did not really have an evening meal as such. It maybe a good idea to take a taxi (they are really cheap) to go to anywhere more than a few minutes away after dark. Manaus however does not appear to have a centre with lots of bars and restaurants as in other cities.
Our first room in the hotel was quite big with an eating area up some steps. The bathroom had a huge shower however as mentioned in other posts it was not very powerful. The room was clean but as with most hotels in Brazil it was a little dated. Our second room was a little smaller without the eating area. The shower was powerful and the water hot. This room did not have a safe and air conditioning unit was located at the side of the bed so blew a draft onto you while you were sleeping. There was no remote control to turn it down so we had to keep turning it off and on. Wifi was good in both rooms.
Breakfast was good there was a selection of freshly squeezed juice, eggs, bacon, pastries, cereals, ham and cheese. There was one day when the hotel was really busy that the food ran out but it was quickly replenished. We did have room service a couple of times, it was reasonable priced and tasty but nothing spectacular.
The staff are friendly however only a couple of the receptionists speak English. The ones that don't try their best to communicate by Google Translate. The batteries ran out in the safe in our first room and the porter resolved it straight away. We left some of our luggage when we went on a 3 night stay in the Amazon and it was kept in a secure location. When we arrived back the porter saw us arrive and went and retrieved it for us straight away. The hotel handled being fully occupied well. As we were there so long we saw different football supporters come and go. They had a days before games where lots of people checked in and days where lots checked out and although reception was busy there were no real queues and staff remained friendly and cleanliness didn't suffer.
We understand that during the world cup we were not going to get an amazing hotel without spending a lot money and this one did the job of providing us with a clean place to stay where we could walk to thing to see. I would not say that this hotel carried the 4 star rating shown in reception but as far as Brazil hotels go it is fine and if you are just looking for a stop over on the way to or from the Amazon it is ok. I would however probably stay in one nearer the opera house where there are some restaurants nearby.
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- Also Known As:
- Best Western Manaus
- Manaus Best Western
- Lord Hotel Manaus, AM, Brazil