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“Very clean, comfortable, well maintained hotel in Manaus”

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Caesar Business Manaus
Ranked #5 of 46 Hotels in Manaus
Certificate of Excellence
Woodbridge, Virginia
Level Contributor
179 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Very clean, comfortable, well maintained hotel in Manaus”
Reviewed June 7, 2012

Spent a week here on business. The hotel is clean, well run and a great place to stay if you are working in Manaus. Rooms come with free internet and the connectivity is good. Breakfast is included in the room cost and theur buffet breakfast has both American food and some very typical Brazilian foos as well - like Pirhana soup.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MacTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariopio_caesar, General Manager at Caesar Business Manaus, responded to this review, June 12, 2012
Thank you for choosing Caesar Business Manaus and for answering this survey. We are very pleased to know that you enjoyed our services and hope to see you again in your next trip to Manaus.

Best Regards,

Mario Pio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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684 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
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English first
Philadelphia, Pennsylvania
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 28, 2012

Don't count on any service from the front desk staff. They could not care less about the clients. We arranged a wake up call so that we could be up in time for a transfer to a jungle cruise. The call never came and we woke up with our "plan b" system. When we told the front desk staff that our call never came, the response was "ok." No, it was not ok. It was a big deal. This is supposed to be a business hotel that can manage simple things like a wake up call. And, if they slip up, they should have the professionalism to look concerned instead of bored.

Rooms are fine, breakfast adequate. Overall, nice physical plant but lousy customer service.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hughzell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 26, 2012

My wife and myself, we stayed for one night after a jungle trip, so we enjoyed having back a normal life. The rooms a very business like so nothing for a longer stay. They are comfortable though and quite big.
You will find a shopping mall just beside the hotel so you can get everything you like.
The breakfast is actually not bad however, I had to be the lucky guest to find a dead little roach in the buffet. I made one of the waiters aware who noticed that with disgust (took it away) but no further comment toward us followed.
After the check out we tried to enquire about taxi rates to the airport from the hotel which the reception desk was not able to provide due to a system failure as we were told - so yes, we had to argue with the taxi driver at the airport even through we were shown some kind of table with prices.
Make sure you find out beforehand as the hotel staff will tell you they all have different rates - how professional is that?
However, it is still a nice hotel in Manaus which we would still recommend - if you can avaoid some of the above mentioned.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frank-and-Maki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariopio_caesar, General Manager at Caesar Business Manaus, responded to this review, June 17, 2012
Thank you for staying at Caesar Business Manaus and for answering this survey. We have briefed our team on the topics you mentioned. I apologize for the troubles and hope to see you back on your next trip to Manaus.

Best Regards

Mario Pio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 22, 2012

The Hotel is realy very nice and new.
We enjoined our stay there. Only the breakfast was very basic and unexpected bad.....

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tobia_hummert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Alegre, Brazil
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed February 9, 2012

We stayed in a executive suite, and it was very well decorated ,confortable, and spacious.
I have only two things to advise:
- the windows are not sound proof. Our room was facing the street (front view) in the 12th floor during a weekend (less cars in the streets) so it was acceptable but I think that in a week day it is better to be in the room that faces the back.... We could hear clearly the sounds of the street...
- the breakfast wan't included in our rate, and we didn't take it in the hotel. But they charged us for 2 breakfasts, anyway... We had to complain , so they took it out from the bill...
It wasn't a problem , only a mistake, just to alert you to check your bill...

Everything was ok and we would rety=urn....

  • Stayed January 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank ClauSand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Crest
Level Contributor
252 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed February 7, 2012

The Caesar Business Hotel is a good choice in Manaus. The hotel staff were friendly and competent. The breakfast buffet has ample choices. The hotel is located within walking distance to a new mall. The mall has a food court so there are dining options outside the hotel. The mall also has a large Carrefour Market with a deli and wine shop so items for an "in room" picnic can be purchased here too.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExcellentAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 1, 2012

Beware-- the front desk incompetence cost me forty-five minutes on checkout-- enough so I could easily have missed my flight. I prepaid for this room with Expedia (for one night) and Hotels.com (for a second night). The hotel clerk had no record, so I provided the confirmation emails (indicating prepayment, confirmation numbers, and phone numbers to call) from Expedia & Hotels. Ordinarily, the clerk refused to call the Expedia/Hotels.com contact numbers, refused to call the manager, and insisted on payment. Only by finding another hotel employee was I able to ask for a manager. This invisible manager never showed up, but apparently instructed the incompetent front desk clerk to allow me to check out... forty five minutes later.

  • Stayed January 2012, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
6 Thank NYC_Pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caesar Business Manaus

Property: Caesar Business Manaus
Address: Avenida Darcy Vargas 654 | Bairro da Chapada, Manaus, State of Amazonas 69050-020, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Manaus
#2 Business Hotel in Manaus
#3 Family Hotel in Manaus
Price Range (Based on Average Rates): $
Hotel Class:4 star — Caesar Business Manaus 4*
Number of rooms: 229
Reservation Options:
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Also Known As:
Caesar Business Manaus AM, Brazil

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