We spent 2 nights here after our Amazon River cruise, and whilst it is probably the best hotel in Manaus being so far out of the centre means you have to take taxis to see the sights that are all located downtown; average taxi is BRL20 (US$10) one way.
There is a bus stop very near the hotel where you can take a bus for BRL2.75 (US$1.40) right to the city centre in about 20 minutes.
The hotel is in what is known as an industrial area.
Our check-in experience was flawless, we were offered an upgrade because of our Gold Priority Club status, as well as 2 bottles of soft drink. The Agent spoke very good English and was most helpful and accurate with directions, even making phone calls to get the exact location of a self-serve laundry.
The room is a good size, beds comfortable, and bathroom very big with a large shower and separate spa bath.
Wireless internet connection from the room is very good, and free.
We found the breakfast buffet quite adequate with a reasonable variety of food; cost is BRL29 (US$14.50) if not included with your room rate.
We didn't have any other meals in the restaurant because adjacent to the hotel is small shopping mall with a good size food court, where we had our other meals.
There is also a large supermarket about a 5 minute walk from the hotel.
We are disappointed, however, that the room cleaning staff have not been educated on the Hotel's own policy of re-use and re-cycle towels and bed linen. We were very surprised to find on returning to our room after a day out after our first night's stay that all the towels and bed linen had been changed, even though we had hung up the towels, as requested by the sign in the bathroom.
Having travelled extensively we find it a source of some irritation that hotels purport to be interested in protecting the environment yet their cleaning staff rarely follow the hotel's own policy, almost always replacing towels that are hung up for re-use, a policy we in fact heartily support.
- Official Description (provided by the hotel):
- Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more less
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- Also Known As:
- Holiday Inn Manaus AM, Brazil