We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would stay here again”
Review of Holiday Inn Manaus

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Manaus
Ranked #1 of 47 Hotels in Manaus
Certificate of Excellence
GreenLeadersGold level
Reviewed November 14, 2012

Great hotel.Clean, clean rooms, friendly staff and most of them speak English. Spectacular breakfast. Flawless internet connection. Location is pretty far from the center of Manaus,but I was there for a tour of the Amazon and it was a good location for that.

Almost forgot -- wonderful roof top outdoor pool and exercise room.

  • Stayed: October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank litlady44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this reviewResponded November 28, 2012

Dear Guest,

Thank you for taking your time to write about your stay.
Your contribution will certainly help us to improve our services to deliver the best guest experience.

We hope to see you with us again in your next trip to Manaus.

Best Regards, Priscila Caldeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (754)
Traveler rating
Traveler type
Time of year
Language
  • More languages

157 - 163 of 754 reviews

Reviewed November 8, 2012

The hotel is good -- clean and spacious. It is located away from city centre and is inconvenient since taxis are necessary to get anywhere. The rate was good; however, it may be because the price did not include breakfast. A separate charge of approx $12 for breakfast seemed high since most Holiday Inns include breakfast. In general, a good hotel.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank smatso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this reviewResponded November 22, 2012

Dear Mrs Suzanne,

Thank you for your time to write about your stay with us.
We work everyday in every detail to satisfy our guests needs and it is important to know how they feel about our building and services.

We all expect to have your stay with us again in your next visit and please let us know what we can do to improve.

Best Regards, Priscila Caldeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

we spent two nights in this hotel- before and after our Amazon trip (3 nights).
all in all, it is a pretty standard holiday inn, which means:
- staff is friendly and welcoming
- English is well spoken
- rooms are very clean, pretty big, and very welcoming
- breakfast is very good, with a very large variety. they even have a "Japanese breakfast" corner!
- wifi reception is pretty fine

as far as location goes, this hotel is not situated in the center of Manaus, but on the outskirts. the hotel is a 5 minute walk from a small but nice shopping mall.

the hotel has a luggage room, which allowed us to leave our big luggage there while spending a few days in the Amazon with the little pack. convenient!

the restaurant itself is not that good. food is OK, but not more. pretty much of a disapointment. go out if you have the chance.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Noamhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this reviewResponded October 23, 2012

Dear Mr. Noamhe,

Thank you for taking your time to write about your stay with us.
We work everyday to comply with our guests needs and we are glad to know that we were able to attend you.
Regarding our restaurant, we are studying new options to include in our menu.

Thank you again for your opinion, it is very important for us to know where we can improve to better serve our customers.


Best Regards, Priscila Caldeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2012

No internet during 3 day stay, no information regarding same and of course no apology.

If want room cleaned seems you must phone reception,

I returned to hotel at 16:00 and room untouched.

Last time Hotel was new, this time no excuse poor management and general dont care attitude. Luckily for them a hotel shortage.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Vitoriatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this reviewResponded October 10, 2012

Dear Guest,

Thank you for your comments about your experience in our hotel.
First of all, our apologies for any incovenience you have faced during your stay.
Please e-mail us at priscila.caldeira@ihg.com , we would like to correct this situation.

We all look forward for your contact.

Best Regards, Priscila Caldeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

This was my first trip to Manaus Brasil, and having stayed at Holiday Inn else where I decided to go with the same hotel chain.
The hotel it self was very good with only two minor drawbacks:

1. No free bottled water. Which could be expensive from mini bar.
2. No chest of draws for socks/underwear.

The hotel is located next to a shopping centre which was a big advantage so great for eating out.

All the hotel staff were very friendly especially Varney Oliveira - Great person and very helpful.

Kad

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Khad_Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this reviewResponded October 3, 2012

Dear Khad,

Thank you for taking your time to write about your experience with us.
It is very important for us to know how our guests feel during their stay and their sugestions, so we can analyze and improve our services.
All our staff was commended for the great service offered to you.

We all hope to see you in our hotel in your next trip to Manaus.

Best Regards, Priscila Caldeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2012

Outstanding stay. Can always count on the Holiday Inn for a high standard of cleanliness, comfort and service. Perfect for business travel. Verney and Gordon both provide excellent service to the customer.

  • Stayed: July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this reviewResponded August 15, 2012

Dear Tim S,

Thank you for taking your time to write about your stay.
We are very commited to offer the best service and quality to all our guests and comments like yours let us know that we are doing things in the right way.
The employees are aware of your compliments and they will also be recognized for the good service.

Holiday Inn Manaus Team thank you and expect to see you soon in your next stay in the city.

Best Regards, Priscila Caldeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2012

A reasonably good hotel situated in a clean area. Good, modern, spacious rooms. There is a McDonald's and shopping mall within walking distance. The hotel is about half an hour away from City Center and at least 30-40 minutes away from the airport - maybe more in traffic time. However, if you are going to take an Amazon tour, this hotel is rather convenient since it is situated not far from the usual take-off pier of such tours. Hotel front desk staff can do with some improvement in English.

Stayed: July 2012, traveled as a couple
2  Thank RM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente at Holiday Inn Manaus, responded to this reviewResponded August 15, 2012

Dear Guest,

First of all I would like to thank you for your review about your stay.
The hotel offers english classes to our employees and they are very commited to this benefit,
however we expect some improvements soon.

Thank you again for your time to write about Holiday Inn and we expect to see you soon in your next stay.

Best Regards, Priscila Caldeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Manaus hotels
Intercity Manaus
#4 of 47 in Manaus
830 reviews
Novotel Manaus
#2 of 47 in Manaus
332 reviews
Caesar Business Manaus
#5 of 47 in Manaus
728 reviews
Show Prices
Show Prices
Show Prices
City Center
Hotel Villa Amazonia
Hotel Villa Amazonia
#3 of 47 in Manaus
130 reviews
Go Inn Manaus
#10 of 47 in Manaus
1,727 reviews
City Center
Hotel Saint Paul
Hotel Saint Paul
#16 of 47 in Manaus
442 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Manaus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Manaus

Address: Avenida Rodrigo Otavio 3721, Manaus, State of Amazonas 69073-177, Brazil
Phone Number:
Location: Brazil > State of Amazonas > Amazon River > Manaus
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Manaus
#2 Green Hotel in Manaus
Price Range: $56 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, getaroom.com, TripOnline SA and HotelQuickly so you can book your Holiday Inn Manaus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Manaus AM, Brazil

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing