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Reviews (182)
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Reviewed September 16, 2011

It takes a 40 minute boat ride to reach the hotel from Manaus airport. It is isolated out in the water in a cove and is truly a floating hotel. WE were there right after the rainy season so the water was going downmin some areas. For being in the jungle this site was always being cleaned by the staff. There were no bugs, dirt, mold that I expected. The food is delicious. Wonderful fish, meat, pastries and desserts. They had a very nice pool and patio with a bar to gather at.

Room Tip: This hotel had an elevator and all rooms had a balcony with a view.
  • Stayed: August 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
4  Thank mannj511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bello S, Gerente at Amazon Jungle Palace, responded to this reviewResponded October 24, 2014
Google Translation

Prezada Cliente, Primeiramente gostaríamos de agradecer por escolher o Amazon Jungle Palace quando em visita ao Amazonas!
Estamos felizes com o seu feedback que nos honra. Mensagem como a sua nos ajuda a cada dia trabalharmos na constante busca de excelência e encantamento aos nossos clientes.
Esperamos revê-los em um futuro breve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2010

Intro
Amazon in the dry season has some advantages, but also shortcomings. On the plus side, you will find plenty of white sand beaches on the rivers. On the minus, your expected luxurious views of a flooded jungle won´t be there - the rivers have less 15-18m of water; and access to some attractions will be restricted or difficult.
Nature has its ways, of course, which affect jungle lodges in a strong way - don´t count on the pictures they publicize on the net.

The Lodge
I wrote the Intro for you to understand our surprise when we first saw the Lodge. It seats on a lake besides the Negro River about one hour from Manaus. But from April to November is Amazon´s dry season, and this year the lake was specially hit. The Lodge was bearly floating on muddy waters. But it´s nature anyway, we could accomodate to the facts of life in a short period.
The Lodge is as confortable as any urban 4-star hotel. Rooms have with enough space for wardrobe, working table, luggage and a fairly decent bathroom. Air conditioning and hot shower worked fine, refreshing features not always available elsewhere in that kind of hotel in the region.
You will find that the amenities - restaurant, reception, pool, bar - are comparable to any city hotel, dispite you are in the middle of the jungle.

The Service
The staff is attentive to cleanness and you won´t spot a single leaf or mud footprint in the Lodge at all times.
The food is simple but well done, with balanced choices of local and cosmopolitan dishes. But they don´t offer room service after 10pm, so don´t miss the schedule.
The real challenge to the management regards leisure/attractions. Even discounting the limitations of the season, management should dedicate more time and preparation to offer valuable options to the guests. Many times the program was changed in the last minute. Information was confused and, sometimes, misleading. We suggest that there should be at least 2 managers, one for the hotel and one dedicated exclusively to leisure/attractions/activities.

  • Stayed: October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
11  Thank Lirio-Brasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bello S, Gerente at Amazon Jungle Palace, responded to this reviewResponded October 4, 2014
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Prezado Cliente, Obrigado pelo seu feed back. Esperamos reve-los em um futuro breve.

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Reviewed October 18, 2017
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Stayed: August 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2017 via mobile
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Stayed: October 2016, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2017
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  • Stayed: June 2016, traveled with family
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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