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Aparthotel Vucko
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All reviewswine barfood is excellentfive starstayed nightsski liftapartment was spaciouslive musichotel guestsclose to the hotelunderground garageski seasonhalf boardfree of chargeearly in the morningbreakfast and dinnerteam buildingfresh air
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Reviewed June 29, 2012

We were looking for a room for one night in Jahorina and visited a few hotels to ask the price. Vucko offered a room for one night for 40e and we double checked it meant per room, not per person. (The girl at the desk didn't speak English quite well) We were really happy for the price and the quality of the hotel. The room was modern, there was a cable tv and free wifi.

There were not so many other customers in the hotel and the service in the bar was nice. The bartender chose a nice local white wine for us. The breakfast was also good.

We realized there were a misunderstanding about the price, when we were leaving. The price was for per person, not per room as we thought. The English speaking receptionist apologized and charged the room as per room. Overall the feeling about this hotel was very positive.

They are constructing (in summer 2012) extensions to old hotel and more parking places.

  • Stayed: June 2012, traveled as a couple
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Thank AleksiJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2012

rooms ok, food ok, service is very basic
don't get your hopes to high about the spa area - it's very small and very basic.
very close to the skilift which is always welcome
if there is music in the lounge, you can hear it to the second floor.
too much kids around screaming without control (if parents can't control them, staff should notify their parents to calm them down...) an excuse "he's just a kid is not good enough in tourism - there are all types of tourists...
I wished I had booked in Termag like previous years (a street across) - they are a bit more expenceive, but I have a feeling I also got more for my money

  • Stayed: March 2012, traveled as a couple
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2  Thank tanja t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2012

The apartment was spacious, beautifully designed and furnished. Plenty of space for three adults and two children.
Food was very good (all three meals included in the price), but very local. As a result, there were a couple of occasions where our kids could not find anything that would satisfy their typically British palettes. That did not seem to present too big a problem, as we could always order a pizza or something from the bar menu for a few extra euros.
Staff were friendly, but customer service is still work in progress (not just in this hotel, but generally in the region), so if you see a grumpy face at the Reception, don't take it personally. We had to check out three days earlier than planned, as one of the children got temperature, and we were not charged anything for the cancellation!
The hotel has good facilities, wellness spa, kids' club (free of charge, but not that well equipped, so only interesting for a short period).
The only thing that bothered me was smoking- bedrooms and the main restaurant are smoke free, but everywhere else is a smoking zone, so could get quite unpleasant.
Still, despite that, I would go back- the hotel is extremely good value for money; kids under 6 don't pay anything.

Stayed: February 2012
Thank Scottish-skiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2012

I am a very frequent traveler, and this reception staff was the worst I have ever encountered. Rude to the point of hostility. They spoiled a great weekend trip. They hadn't bothered to clean the room when we arrived at 3pm check-in (told 2pm arrival would be okay - glad we were late), so we had to wait 45 minutes. We were treated with true disdain by the staff.

Don't bother booking with expedia. Of course there was a "problem" with that. This hotel can't handle anything more than a pen and paper reservation.

Sadly, the room was gorgeous. Truly amazing apartment. Unfortunately, it was filthy. Chocolate (or something else dreadfully brown) was smeared all over the coffee table.

Recommendation - stay across the street at Termag.

  • Stayed: March 2012, traveled as a couple
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1  Thank travelin'soldier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2012

The hotel is new and big, at a very good location at the mountain of Jahorina, which is a beaty in itself. I spent a weekend there in November 2011 and was delighted to see our "room", because I did not expect a suite, but a common two-bed room. Our suite was composed of a living-room (with a sitting set in front of a plasma TV), including a kitchenette (with a stove and a fridge, but with no dishes apart from two glasses, what is really inconvinient indeed if you stay longer there and plan to cook, especially with a kid, you probably have to take everything with you), a decent size bedroom with a wardrobe, a very nice and big bahtroom and pretty big antechamber.
The entire hotel is kept very warm all the time and very clean.
The wine-bar and the cafe at the entrance are really cosy and nice to spend time in. The hotel also has a fire-place room, which was not in use when we were there, the fire-place was not on and there was noone there. There is the Winter Olympic Games 1984 sign on one of the walls in that room (the name of the hotel is given after the cute wolf, the symbol of the WOG Sarajevo).
The food was excellent, tough might be a problem for someone who has to eat light. They offered even home-made coffee for breakfast, but juice, on the other hand, was not freshly sqeezed, but from the carton. Th breakfast offered yammie home-made pastrie and fresh cheese, plus a variety of food. We paid extra for dinner one night (the other night we had dinner in another hotel), which was served as a buffet and offered a good choice and was delicious as well.
There is a big spa in the hotel, with different saunas, jaccuzi, relax room etc. No swimming-pool, tough, but they have been building a huge annex to the hotel, which is going to have a big swimming-pool. The construction works were inconvinient, as they produced a lot of noise, even early in the morning on Saturday and Sunday and as they made an ugly view not only from the hotel room, but also from the wellness area.
I was very satisfied with the hotel and what it offered and I would gladly recommend it to everyone. The only downside is the staff, especially the waiters and the wellnes-personnel. The waiters do not behave professionally and treat you rather as their acquaintances than as the hotel guests. The lady in the spa was pretty unprofessional and even rude, having left us waiting to make an appointment. I guess the problem was that there were only two of them covering the entire spa and all the treatments, but still, her behaviour was not appropriate at all. We booked a spa package, which included a fruit basket and tea, which we did not get. The treatment (body peeling and mask) was not very good either. The massage was excellent tough.
However, the receptionists were extremely polite and helpful and were really happy to help us organize our trip back home.

  • Stayed: November 2011, traveled with friends
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Thank Anita V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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