Even though we didn't book any tour with Fluvial Tours, Luis helped us really a lot when we had some troubles in Rurrenabaque. He is a very friendly guy who speaks perfectly fine English and Spanish.
When we wanted to leave Rurrenabaque by bus, it was raining a lot and the bus to the brazilian border was late. While we were waiting for the bus, one of our bags was stolen. In a panic, we checkt all our belongings. Unfortunately, one of our purse including a passport seemed to be missing, too. Since the bus was supposed to bring us to the brazilian border, a missing passport would have ment to go back to La Paz in order to get a new passport. In this bad situation Luis helped us a lot. He gave us a ride to our hostel, so we could have a look for the missing purse. He explained our situation to the hostel staff, which would have been impossible for us because the staff was only Spanish speaking. In the end it turned out that the missing Passport was in one of our other bags. Louis brought us back to the bus terminal where our bus just left. Luis stopped the bus for us and talked to the busdriver. So we could continue our travel as planned. Luis helped us by giving advices, translating from English to Spanish and giving several rides. Even though we didn't book any tours with Fluvial Tours, he charged us nothing!
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