We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Luis helped us a lot!”
4 of 5 bubbles Review of Fluvial Tours

Fluvial Tours
Attraction details
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Luis helped us a lot!”
Reviewed March 14, 2013

Even though we didn't book any tour with Fluvial Tours, Luis helped us really a lot when we had some troubles in Rurrenabaque. He is a very friendly guy who speaks perfectly fine English and Spanish.

When we wanted to leave Rurrenabaque by bus, it was raining a lot and the bus to the brazilian border was late. While we were waiting for the bus, one of our bags was stolen. In a panic, we checkt all our belongings. Unfortunately, one of our purse including a passport seemed to be missing, too. Since the bus was supposed to bring us to the brazilian border, a missing passport would have ment to go back to La Paz in order to get a new passport. In this bad situation Luis helped us a lot. He gave us a ride to our hostel, so we could have a look for the missing purse. He explained our situation to the hostel staff, which would have been impossible for us because the staff was only Spanish speaking. In the end it turned out that the missing Passport was in one of our other bags. Louis brought us back to the bus terminal where our bus just left. Luis stopped the bus for us and talked to the busdriver. So we could continue our travel as planned. Luis helped us by giving advices, translating from English to Spanish and giving several rides. Even though we didn't book any tours with Fluvial Tours, he charged us nothing!

1 Thank tiggertrittau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

83 reviews from our community

Visitor rating
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Good jungle, bad pampas!”
Reviewed October 12, 2012 via mobile

Our jungle tour was excellent, fantastic guide and really fascinating. Though none of the guides spoke good English, just enough to name animals, trees etc. However fluvial were totally let down by the pampas tours!
Our pampas guide was incompetent, we barely managed to take photos. He fed monkeys, caught turtles whilst piranha fishing, threw stones at alligators. Didn't see anything we went to see! Had no first aid kit for when my boyfriend sprained his ankle. Overall the pampas was a disaster.

2 Thank Purplekat21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed September 16, 2012

Our ipod was stolen from the transport on the last day and there weren´t many people it could be. We only put it in the hands of the staff, so you do the maths.

When we got back they practically laughed in our faces, rather than help us and be concerned. We wouldn´t reccommend this place to anyone.

Visited August 2012
3 Thank chris j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
79 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
“Average tour, ignorant guide, good food.”
Reviewed June 24, 2012

We booked this tour because we heard OK stories from other travelers. For 650 Bs. we got:

Day 1: Pickup from the office in Rurre at 09.00 and the 3 hour dirt road transport to Santa Rosa. The driver didn't say anything. We got a pretty good lunch after paying 150 Bs. for the park entrance. There were boats waiting for us and we met our guide Bisma, who took us through the Pampa's to our camp. The trip was really nice, the sun was shining and we saw several animals: monkey's, turtles, dolphins and loads of birds.

When we reached the camp we got our accomodation: stinking beds with mosquito nets. You're supposed to stink though in the jungle so no worries. We watched the beautiful sunset and had a great meal. Then we we went for a nightly boat tour, which was awesome. We could see a couple of alligator's eyes light up while passing and watching the fire flies and stars was amazing. There was 3 hours of electricity, but lights go out at 10 pm.

Day 2
It was raining unfortunately, but we went to look for snakes anyway. It was horrible. We were attacked by hundred of mosquitos, it rained and we didn't see any snakes. That nature though. Other groups, a day later, had better luck.

We went home and didn't do anything because of the rain. It was cold and miserable. You're stuck on a wooden construction and can't do anything. Some people went to fish for piranhas. They caught a few in the rain. At night we bought some beers and had a could time playing cards.

Day 3
The weather was a bit better and in the morning we went to look for pink dolphins. We saw a few from a far. Their backs at least. We swam, and one girl even got bitten by a dolphin. Yes, they're not as sweet as they look, we heard this story a lot.

Then we went back to the camp and then home. The sun was shining again, so that was nice.


- Our guide, Bisma, was ignorant and asocial. He didn't make any effort to make us feel welcome. He liked calling us tourists when telling us what to do, behaved like an army officer and got angry when we looked the wrong way when a dolphin was near. We got the impression that he would have behaved differently had it been the Swedish bikini team in his boat.
- The food was excellent. Diverse and tasteful
- Animals are not treated in a respectable way. Which for tourists is great, but for nature lovers must be horrible to see.
- If the weather is nice, your tour is going to be nice. If the weather isn't nice, you're going to be very, very bored.

Did we mention our guide wasn't a nice guy who shouldn't work in tourism? Cool.

Visited June 2012
1 Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“This company destroys the nature”
Reviewed June 9, 2012

Do NOT book with Fluvial tours. They feed the animals, pick them up (even dolphins). And took a snake (boa) with them on the boat because in the dry season you might not see them in the wild. The guide went away and came back from the boat with a snake. Later we found the rice bag in which the snake was hidden.

We booked with hoatzin, but met Fluvial several times during our trip. With hoatzin you do not feed or touch any animals.

Fluvial's accomodation is dirty and shabby. We went to watch Bolivia vs Chile there.

I write this review because Fluvial Tours has a bad influence on other tours and the nature in general. Every person booking with this agency is an enemy of nature!

Visited June 2012
7 Thank Max_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Fluvial Tours also viewed

Rurrenabaque, Beni Department
Rurrenabaque, Beni Department
Rurrenabaque, Beni Department

Been to Fluvial Tours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing