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“ripped-off” 2 of 5 bubbles
Review of Hotel Esmeralda

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Hotel Esmeralda
Ranked #4 of 4 Hotels in Coroico
Ester, Alaska, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“ripped-off”
2 of 5 bubbles Reviewed February 18, 2013

I agree with the other reviewers about the attitude of the staff at Esmeralda. The view and pool are really nice (except for the biting insects), the rooms are OK, as is the restaurant. I am very disappointed with our overall experience, however. The owner spent 45 minutes on the phone while I was waiting to check out, then overcharged me for our room! She told us that we would pay 100 Bs per person, per night, then charged us 120 instead and would not listen to me when I told her she had us another price! I even showed her the brochure she had given us listing 100 Bs to no avail. Really angry and disappointed in our experience.

Stayed February 2013, traveled with friends
Helpful?
5 Thank Nellie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
    6
    21
    22
    15
    16
See reviews for
11
36
6
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Santiago, Chile
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed December 26, 2012

The hotel is beautiful and he view from the rooms is idealic. But this is basically the only positive thing about this place. The room was big but very dirty, it hadnt been hoovered for a while apparently!
The owner is REALLY mean and unpolite, the other employees are nice though.
It is definitely too expensive for the quality. The breakfast is ok but the food they serve in the restaurant is disgusting and definitely too expensive.

All in all, i wouldnt advise it to anyone, lots of other hotels have nice views in Coroico!

  • Stayed December 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Anais K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Coroico hotels

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed December 21, 2012 via mobile

This place have great potential, with a fine pool and amazing view of the mountains. Other than that its all bad! The employees have a very negative attitude and are not helpful at all. The owner even tryed to put ekstra cost on the bill, it was very clear that she did it on purpose! The hole place is falling apart and food is not worse trying! We needed to beg for WiFi every time we needed it and every little thing has extra cost.

  • Stayed November 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Jensigne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London UK
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

I stayed in room 21 which, with the balcony and hammock is amazing. The view is one of the best views on the planet. After negotiating the road of death in the mist, in the morning when I opened the shutters, the mists had cleared and I was looking out over banana plantations with parrots flying past- utterly out of this world. BUT, if youve been travelling around Bolivia as I did, you will be aware that it is a third world country. Standards are in no way the same as in England. This is an extremely basic hotel. It is very cheap. I enjoyed the experience very much but dont expect much in the way of facilities etc. The view is what you go for.

Room Tip: Room 21 every time.
See more room tips
  • Stayed December 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank SMCLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Paz, Bolivia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed September 27, 2012

checked into this hotel for two nights room was ok and the view great and thats it swiming pool dirty food very basic and none existent. there was only two of us there so they sent the cook home. no service and all the misrable owner did was hen peck the staff. wene we got the bill she over charged us buy 50 dollers. stay away.

  • Stayed September 2012, traveled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank 46james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 29, 2012 via mobile

If you are looking for a chill-out paradise, this is the place. We stayed here for 5 days after completing the worlds most dangerous road. We stayed in one of the suites with amazing views over the mountains and valley. We spend our days relaxing by the pool, playing at the pool table and drinking lovely drinks prepared by the sweet staff. It's not a 5 star hotel and restaurant, but for what you're paying it's amazing value for money.

Stayed June 2012, traveled as a couple
Helpful?
2 Thank maipenlai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cochabamba, Bolivia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed November 11, 2011

This has been a great hotel years ago. Fantastic location with amazing view and nice garden and pool. But unfortunately thats all about it...! The hotel should get a complete overhaul. A good maintenance is missing!! The rooms are shabby and humid. A cleaning staff exists but actually I have no idea what they are paid for if spiderwebs and dust are found all over in the room and bathroom. Attention is unremarkable apart from the drunken attendance staff in the morning. But the worst was that we got our binoculars stolen from the room...
Go here if you don´t care about the above and you just want to enjoy the location and the view. Stay away if you look for a hotel where you want to feel welcome!

  • Stayed November 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Bolivia-Online
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Esmeralda

Property: Hotel Esmeralda
Address: Coroico, Bolivia
Location: Bolivia > La Paz Department > Coroico
Amenities:
Restaurant
Hotel Style:
Ranked #4 of 4 Hotels in Coroico
Price Range (Based on Average Rates): $
Number of rooms: 32
Reservation Options:
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Also Known As:
Esmeralda Hotel Coroico

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