I agree with the other reviewers about the attitude of the staff at Esmeralda. The view and pool are really nice (except for the biting insects), the rooms are OK, as is the restaurant. I am very disappointed with our overall experience, however. The owner spent 45 minutes on the phone while I was waiting to check out, then overcharged me for our room! She told us that we would pay 100 Bs per person, per night, then charged us 120 instead and would not listen to me when I told her she had us another price! I even showed her the brochure she had given us listing 100 Bs to no avail. Really angry and disappointed in our experience.
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- Also Known As:
- Esmeralda Hotel Coroico