Stayed here for a full week during a trade show. Rooms are OK. Toilet cramped could not sit straight and no toilet brush. My collegues hair dryer did not work and after 3 days of asking for it to be repaired was offered another room instead of a technical/maintainance visit. Most disturbing was the breakfast service, pleasant if ineffectual staff. and every single day there were repeated items missing or not refilled from the buffet and nobody to notice. Imagine wanting to drink tea and finding there was 1. No cups 2. Hot water machine asks for a password 3. No Teabags 4. No spoons...all in the same 10 minutes. The norm seems to be that if the customer does not ask for it then do nothing... an 8 out of 10 stay that became a 5 out of 10 for ineptitude and poor training/management.
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