We stayed here in August and didn't have a particularly pleasant stay. The first room we were in showed on the air con uni that it was 28 degrees at 10pm. We complained to reception and they moved us to a second room which was no better. When we arrived in the unoccupied room the temperature was 26 degrees. The staff were very rude to both me and my boyfriend, basically asked what we expected him to do about it, got very loud and angry, started shouting and then walked off. The rooms were lovely very modern and spacious. Breakfast was basic but good. Close to shops and restaurants. Unfortunately though the issue with our room made us very close to leaving the hotel after the second night of our three night stay. Our three night stay came to €195 but due to the problems they charged us €180. Probably the most uncomfortable three nights of my life.
- Official Description (provided by the hotel):
- Brilant is a modern 4 star hotel located in the beautiful area of Saranda, on the south coast of Albania. The combination of the excellent location, the hotel facilities and our friendly staff, have established our hotel as one of the most enjoyed holiday choices of Saranda.Built on a rise as it is all the public rooms and guest rooms of our hotel are privileged with direct breathtaking sea views and when you're ready to do more than look, the beach is only 2 minutes from the building. ... more less
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